External reviews
579 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Good / Easy to use solution for data integration and workflow automation
What do you like best about the product?
The APIs are great and are an easy way to expose data simply
What do you dislike about the product?
Built in SQL connector doesn't enable full functionality of SQL (e.g. Create / Delete a table)
What problems is the product solving and how is that benefiting you?
We are sharing data with our partners (APIs).
We can accumulate data from different sources in an easy way.
We can accumulate data from different sources in an easy way.
Recommendations to others considering the product:
Read and refer to Workato documentation that is quite extensive and helpful
Great iPaaS Platform, Awesome Support Team!
What do you like best about the product?
Like the flexibility - Recipes can be updated anytime to deliver immediate results, unlike conventional integration.
Onboarding team has delivered great service and support ensuring that we are optimising benefits from their product.
Live chat support is very helpful and responsive.
Onboarding team has delivered great service and support ensuring that we are optimising benefits from their product.
Live chat support is very helpful and responsive.
What do you dislike about the product?
Prebuilt connectors might not have the actions that we needed but that is okay as alternatives can be explored.
What problems is the product solving and how is that benefiting you?
Looking to minimise mundane manual tasks that has to be performed daily. With the integrated solution that Workato had provided, the resources can now be diverted to perform more important tasks and time at work are better used.
Simple is the best, very easy to use, extendable and still growing
What do you like best about the product?
Simple and friendly UI, I just need half of the day to learn and use it.
What do you dislike about the product?
some limitation cannot configure as running time limit, some dealy on job warmstart
What problems is the product solving and how is that benefiting you?
iPass solution, make the integration simpler
Recommendations to others considering the product:
If you need a iPass to use in almost usecases, you can choose Workato.
Very fast to apply onto you system.
Still growing and pricing is good.
Very fast to apply onto you system.
Still growing and pricing is good.
The UI is pretty straight forward, and easy to understand
What do you like best about the product?
It comes with many connectors to ease implementation
What do you dislike about the product?
When there are many fields needs to input within the same step, it will be hard to manage
What problems is the product solving and how is that benefiting you?
Cloud services connect to on-prem services with the workato on-prem agent
Recommendations to others considering the product:
Easy of use when the flow is not too complicated
Great IPAAS
What do you like best about the product?
Their team is eager to help with all projects. This makes up for anything currently lacking. Their available connections fit with our current stack.
What do you dislike about the product?
Connections are limited, and not as intuitive as I would like. Often have to contact support to understand, but they are very helpful. Out of the box triggers are not always what I want.
What problems is the product solving and how is that benefiting you?
Building secure stable automation and integration. Taking repeated processes and make them code instead of people's time. Also, taking decisions and processes and moving them into another tool like Slack for decisions instead of having to context switch into the app.
Recommendations to others considering the product:
Check their exiting connections catalog and see if it fits your stack
Easy to use and powerful
What do you like best about the product?
The fact it can talk to Salesforce without having to buy the extra expensive Salesforce API. This was a huge benefit, because adding the API to a Salesforce license can provide extremely costly if you have a LOT of users.
What do you dislike about the product?
Documentation isn't the best. This made it difficult to work out some issues I had with recipes myself. Support were a little bit slow at replying, but we got there in the end.
What problems is the product solving and how is that benefiting you?
Synchronising systems, to keep them all up to date without manual intervention.
Recommendations to others considering the product:
Take your time setting up a recipe. It can be a bit tricky to get working at first. Support are very helpful, so reach out if need be.
Great for organizations!
What do you like best about the product?
I like the flexibility of the platform - without necessarily being a developer. I'm a pretty serious data person - but not a developer or coder. This system provides me with a way to connect disparate systems, make transformations and automate processes that otherwise would be ugly and/or manual.
What do you dislike about the product?
The costs. Your pricing model changed - and it makes sense for larger organizations with big infrastructure headaches, but for my large number of small nonprofits - who have small #s of staff and need the workflow automation - it is getting to be (if not already) prohibitive in cost. Yes, even with your nonprofit discount.
What problems is the product solving and how is that benefiting you?
Connecting multiple systems to automate workflow and data transfer to (and in some cases from) Salesforce NPSP to make it easier for 501c3's to accomplish their work and still have a central source (one source) of the truth for their donors, volunteers, advocates, etc.
Recommendations to others considering the product:
Take your time - figure out your logic and go through the training before sitting down to actually do the recipe.
Helpful Integrations
What do you like best about the product?
Workato is very user friendly and connects with many apps.
What do you dislike about the product?
Troubleshooting can be a little complicated.
What problems is the product solving and how is that benefiting you?
Our organization has been able to automate several business processes using Workato.
Good integration with Salesforce
What do you like best about the product?
We liked that we had control over how we wanted to integrate Eventbrite and Salesforce. We could customize it to our liking without being forced into a prearranged configuration.
What do you dislike about the product?
Even though it does have a lot of customization, there are some little features that are missing. For instance, you can't choose to update just ANY field in Salesforce, there are pre-picked ones that you must choose from.
What problems is the product solving and how is that benefiting you?
We needed a way to have our Eventbrite events replicate to Salesforce as Campaign's. Workato does this perfectly and as a result we have saved time and money while also gaining insight into what types of people attend our events and how they relate to our organization.
Workato
What do you like best about the product?
The ease of integrating disparate systems
What do you dislike about the product?
Chat window popup every time you log in.
What problems is the product solving and how is that benefiting you?
Systems integration. Improved efficiency in numerous business processes
showing 61 - 70