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Quick Automation
What do you like best about the product?
Building the Automation is quick.
Its easy to use.
Its easy to use.
What do you dislike about the product?
The logs should be breif.
There should be debug option.
There should be some playground where we can use the Workato formula.
There should be some multi thread processing option for processing the large data inside of for loop.
There should be debug option.
There should be some playground where we can use the Workato formula.
There should be some multi thread processing option for processing the large data inside of for loop.
What problems is the product solving and how is that benefiting you?
Its helping to creating automation and making connection quickly.
Workato is a great low/no code automation tool
What do you like best about the product?
Easy to use, wide range of connectors, no need to worry about infrastructure behind it.
What do you dislike about the product?
There has been issues on consistency of connectors. Some times the problem wasn't obvious or can't be replicated. Such bugs make it very frustrating to debug. The UI also gives a feeling of performance degradation when starting and stopping recipes.
What problems is the product solving and how is that benefiting you?
Workato helps us move data in and out of our systems.
Great product for integration
What do you like best about the product?
Workato is the best and simplest no-code low code platform, that can simplify the business requirements.
What do you dislike about the product?
Complex transformation can be handled by introducing other transformation languages
What problems is the product solving and how is that benefiting you?
Workato helps our organization to build the complex integration with help of Citizen integration approch
Workato Inception and Use
What do you like best about the product?
That is communicates well with Acumatica and Salesforce seamlessly.
What do you dislike about the product?
You have to set up a lot of rules and trial and error to see what works
What problems is the product solving and how is that benefiting you?
Adding sales tax in Salesforce, talking to Avalara and communicating that back to Acumatica.
The product is very useful, but some functionalities need to be improved
What do you like best about the product?
Easy of integration
Customer Support
Ease of use
Customer Support
Ease of use
What do you dislike about the product?
While constructing the recipe, we find the need for a 'while' loop for specific operations. Additionally, the 'for each' functionality appears to be limited...
What problems is the product solving and how is that benefiting you?
Very useful for automation. Saves time.
A great IPaaS solution with a few quirks
What do you like best about the product?
Support is stellar-there is always someone on the other end of the chat who is willing (and able) to answer your questions. I've often had an engineer or support person spin up a sample recipe to help me out.
What do you dislike about the product?
There are a few things that Workato is missing that some other tools (Zapier/Tray/etc.) have which would be very helpful:
1. Ability to export data from job runs (like Zapier)-while you can customize the job report, there's no easy way to review it in bulk as you're trying to troubleshoot issues (or fix data)
2. More streamlined view of job data (Tray does this really well). You have to click into each run and into each step, and navigate multiple screens.
3. Some "simple" operations take a lot of manipulation (formulas use Ruby syntax which may not be intuitive)
4. "Basic"/raw HTTP requests require more setup than Tray/Zapier/etc.
1. Ability to export data from job runs (like Zapier)-while you can customize the job report, there's no easy way to review it in bulk as you're trying to troubleshoot issues (or fix data)
2. More streamlined view of job data (Tray does this really well). You have to click into each run and into each step, and navigate multiple screens.
3. Some "simple" operations take a lot of manipulation (formulas use Ruby syntax which may not be intuitive)
4. "Basic"/raw HTTP requests require more setup than Tray/Zapier/etc.
What problems is the product solving and how is that benefiting you?
Integrations between CRM and othert systems
Great product, account managers are great.
What do you like best about the product?
The App catalog is consistently growing which is nice. The product is very cool.
What do you dislike about the product?
Support for Workato is not great. Most of the time the rep doesnt know the answer and you have to hop on a call to painfully walk them through the issue and even then they end up having to escalate it and it takes way too long to get answers back.
What problems is the product solving and how is that benefiting you?
Scaling integrations
This tool has great potential as well as opportunities for improvements.
What do you like best about the product?
It is a great tool for non-technical users who want to streamline their processes. The platform supports a wide range of apps and connectors. The platform's user interface is intuitive and easy to navigate, making it user-friendly even for those who are new to automation. The platform is continuously updated with new features and improvements. Providing a chat window within the tool to discuss with support team is commandable and saves a lot of time.
What do you dislike about the product?
Workato's customer support should be improved, especially on the support ticket ownership. There are cases where the ticket being transferred to mulitple support engineers. Few error messages in Workato can sometimes be vague, providing detailed error messages could make it easier to resolve the issue.
What problems is the product solving and how is that benefiting you?
We have several integrations between Cloud and On-premise applications and this tool is the best fit for us.
Streamlining integrations with Workato
What do you like best about the product?
The most helpful aspect of workato is its ability to seemlessly integrate and automate workflows across various applications and saving more time. Some of the upsides of using Workato include its user friendly interface, prebuilt connectors and flexibility to customize automation solutions.
What do you dislike about the product?
The least helpful aspect of Workato might be its learning curve, as it can be complex for beginners. Downsides of using Workato could include the cost of the platform and the need for some technical expertise to create advanced automations.
What problems is the product solving and how is that benefiting you?
Workato is helping us solve various business problems, such as streamlining manual operation processes, enhancing collaboration between different departments, and reducing operational costs by automating repetitive tasks.
Experience with Workato and team has been great
What do you like best about the product?
The hand glove experience to get you started and setup Workato is great. Intgeration is easier.
What do you dislike about the product?
Some UI issues, that clearly not state what needs to be inputted to setup the connections. Failure points in connections are not quite apparent. Configuring recipes require meticulous details
What problems is the product solving and how is that benefiting you?
It is intgerating our finance systems and breaking the siloes
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