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A very flexible solution with a lot of Out-of-the-box functionality included
What do you like best about the product?
By buying a few Salesforce licences you get access to the whole platform - invest some time to learn it and you can build almost any application you want for your business. Go further and start your own SaaS business on Salesforce.
The platform is powerful that can be set up quite quickly and integrated with other business systems
The platform is powerful that can be set up quite quickly and integrated with other business systems
What do you dislike about the product?
Extremely expensive vs the competition (although SF can be pressed on discounts especially now)
What problems is the product solving and how is that benefiting you?
Visibility of data and establishing a defined process
Probably good solution but we haven't got hang of it yet
What do you like best about the product?
In the company we collect the leads for the clients for websites or creating web apps. The dashboard kinda save time in managing colleague and the client they're attending
What do you dislike about the product?
Not enough documentation, everything seems to be very far fetched written, not to the point with examples.
What problems is the product solving and how is that benefiting you?
It's more advantages towards organizational level I'd say but me personally, I really like the easy availability and access of information, on the go, on my phone. 📱
User Friendly Software
What do you like best about the product?
Salesforce is easy to use, especially when tracking the Sales Pipeline. There were a couple of integration of third party applications that looked seamlessly connected.
What do you dislike about the product?
There are some instances that we have to switch from Lightning to Classic Salesforce to access some data.
What problems is the product solving and how is that benefiting you?
Pipeline Hygiene - the easiness of updating the sales pipeline which cuts the time needed to focus more on important tasks.
good platform for sale
What do you like best about the product?
easy to use and all function easy to understand
What do you dislike about the product?
on same page given many option so that not easy to work on page
What problems is the product solving and how is that benefiting you?
sales force help to improve sales and easy to analyze sales growth and easy to access all customer data and easy to connect with customer
Great for Sales Tracking, but Takes Time to Learn
What do you like best about the product?
As someone in inside sales, I rely on Salesforce daily to track leads, log calls, and manage follow-ups. The best part is how customizable it is, the dashboards, reports, and automations make it easier to prioritize tasks and stay organized.
Integrations with email and dialers save time, and it's great for seeing where deals are in the pipeline at a glance.
Most helpful aspect:
Lead and opportunity tracking tied with task reminders that keep me on top of my day without juggling multiple tools.
Integrations with email and dialers save time, and it's great for seeing where deals are in the pipeline at a glance.
Most helpful aspect:
Lead and opportunity tracking tied with task reminders that keep me on top of my day without juggling multiple tools.
What do you dislike about the product?
It's not very user-friendly at first. Without proper onboarding, it's easy to miss features or use the system inefficiently. Even small changes often need admin support. The layout can feel clunky and slow, especially when switching between tabs or looking up past activities.
Least helpful aspect:
The interface and navigation can slow down workflow and isn't always intuitive for fast-paced sales roles.
Least helpful aspect:
The interface and navigation can slow down workflow and isn't always intuitive for fast-paced sales roles.
What problems is the product solving and how is that benefiting you?
Salesforce helps centralize all our prospect and customer data, which streamlines planning and follow-up. I can easily forecast based on deal stages, identify stalled leads, and plan outreach accordingly. It also makes team visibility better so managers can see where support is needed, and I can align my daily tasks with broader sales goals.
It brings structure to sales planning by letting me work smarter, not harder by focusing on high-potential deals and tracking performance in real time.
It brings structure to sales planning by letting me work smarter, not harder by focusing on high-potential deals and tracking performance in real time.
Salesforce is the sales core you're missing
What do you like best about the product?
Salesforce has proved to be really useful in maintaining a good and healthy pipeline, helping us salespeople to keep things clean and on sight, adding the its ease of use and implementation/integration with Apollo and SalesNav.
What do you dislike about the product?
I think we could benefit from more dropdown menus to make the interface cleaner and friendlier to the eye.
What problems is the product solving and how is that benefiting you?
Is helping me track all accounts history to avoid misunderstanding with other SDRs and SAs
Great CRM with a lot of possibilities
What do you like best about the product?
I really like clean view, cooperation with team, all information in one place
What do you dislike about the product?
Sometimes is hard to delete duplication, because software do not find them
What problems is the product solving and how is that benefiting you?
We are a global company. We can easily track the lead journey, opportunities etc.
SFDC MC review
What do you like best about the product?
Pipeline visibility and automation. Ease of use!
What do you dislike about the product?
Clunky UI and slow load times. Sometimes problematic.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud helps solve key problems around sales process inefficiency, lack of visibility into pipeline performance, and poor data organization. By centralizing customer data, automating routine tasks, and providing real-time reporting, it enables sales teams to work more efficiently and focus on closing deals. For me, the biggest benefit is having a single source of truth for all sales activity, which improves forecasting accuracy and team collaboration.
Salesforce can make you money on process
What do you like best about the product?
That we can integrate to Apollo for our CRM and use Salesforce for our scheduling
What do you dislike about the product?
I don't think Salesforce delivers the depth and breadth of information that Apollo does.
What problems is the product solving and how is that benefiting you?
Automation and tracking of scheduled events enables us to close/won, schedule and keep on selling while
Great platform for our business case, does the job.
What do you like best about the product?
For our business, it works the best, it's pretty scalable, the integration works the best with other platforms. We're happy with the reporting we're able to get with it, it helps us manage our pipeline relatively seamlessly.
What do you dislike about the product?
I mean, it takes a lot of training to understand it, and you have to consistently train sales and CS teams.
What problems is the product solving and how is that benefiting you?
We use it as our main CRM, we use it to track leads through the lifecycle. We also use it to track marketing activity and all our campaigns feed into, it it helps us track prospect and clients information and helps us optimise stages at the lifecycle.
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