Sold by: Salesforce, Inc.
Deployed on AWS
In an Agentic Enterprise, sales leads are never missed, every rep is elevated with real-time insights and automation, pipeline intelligence works around the clock, and customer relationships deepen through personalized engagement, all guided by human judgment at the center
4.5
Overview
Every seller has one job: crush their quota in 90 days. But human capacity has always been the ceiling on revenue growth, and the system built to help sellers has been working against them for 20 years, stealing 70% of their day before they ever talk to a customer. Agentforce Sales changes that. It's the only complete system built to run the entire revenue cycle, so sellers don't need anything else. Sellers become the strategic relationship architects their customers actually need, every lead is worked, every deal advances, and revenue grows faster than headcount.
Highlights
- Agentforce Sales: AI agents can prospect, book meetings, coach reps, and streamline quoting, maximizing productivity at every stage of the sales cycle. Agentforce Sales delivers trusted, accurate support for every sales member. With Data 360 seamlessly connecting CRM and third-party data, Agentforce leverages RAG to ensure relevant insights are readily available. This combination of AI and data supercharges seller productivity, improves customer experiences and accelerates growth.
- Sales Data: Close deals faster with better sales data, all in one place. Capture activities and update your CRM automatically. Harmonize your disparate data from any source in Salesforce for a complete view of your business using Data 360. Empower sellers with more accurate insights and relevant AI grounded in your data, all powered by the Salesforce Platform.
- Automation on a Single Platform: Simplify your tech stack by managing your entire sales process and team on an integrated platform. Close pipeline gaps with targeted sales programs. Scale fast by effectively engaging and managing partners. Streamline the revenue lifecycle with revenue and orders. Ignite sales performance with data-driven planning and transparent commissions. With Agentforce Sales, every element is connected and native to CRM, reducing costs & improving visibility and efficiency.
Details
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Deployed on AWS
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Customer reviews
Electrical/Electronic Manufacturing
SFDC Business Analyst
Reviewed on Sep 15, 2026
Review provided by G2
What do you like best about the product?
Pipeline Visibility: Provides a clear single source of truth for tracking accounts, contacts, leads, and opportunities from first contact to closed deal.Automation: Built-in tools like Salesforce Flow handle repetitive manual tasks so reps can focus on selling.
What do you dislike about the product?
Performance and Mobile Issues: Some users experience slow page load times on feature-heavy layouts and find mobile app limits frustrating.Cluttered Interface: Simple tasks can feel overly complex or require too many clicks due to a busy user interface.
What problems is the product solving and how is that benefiting you?
I have yet to use Agentforce Sales component. I kept my refuse to Salesforce Sales Cloud
Benjamin D.
Smoother Than Before and a Big Boost to Efficiency
Reviewed on Sep 15, 2026
Review provided by G2
What do you like best about the product?
A lot smoother than before. Really helps with efficiency
What do you dislike about the product?
It was a bit slow to learn in the beginning
What problems is the product solving and how is that benefiting you?
It provides a lot better control over the pipeline something we missed before
Fabio C.
Great Experience Working with the Specialist Team
Reviewed on Sep 15, 2026
Review provided by G2
What do you like best about the product?
Using with together with the specialist team
What do you dislike about the product?
Interface is not frendelly as expected.by
What problems is the product solving and how is that benefiting you?
Teo tests should be done
Karissa M.
CRM Functional Analyst
Reviewed on Sep 15, 2026
Review provided by G2
What do you like best about the product?
I like the flexibility and configurability. From an admin and functional perspective, it gives me a strong platform to automate sales processes, customize objects and workflows, and provide better visibility into customer and opportunity data.
What do you dislike about the product?
The main challenge is the complexity. As an admin, there can be a lot to manage around configuration, automation, permissions, data quality, and integrations.
What problems is the product solving and how is that benefiting you?
Agentforce Sales helps solve issues such as manual data entry, disconnected sales processes, limited visibility into customer activities, and time-consuming reporting and follow-ups. It benefits me by reducing administrative effort, improving data quality and process automation, providing better visibility into sales operations, and allowing me to focus more on user support, process improvement, and business requirements rather than repetitive tasks.
Tejas D.
Flexible Model Selection and Flows, but Salesforce Context Needs Easier Customization
Reviewed on Sep 15, 2026
Review provided by G2
What do you like best about the product?
Ability to select model to use and use flows
What do you dislike about the product?
Need for customization. Hard to add Salesforce data context
What problems is the product solving and how is that benefiting you?
Account brief, pre meeting prep