Sold by: Salesforce, Inc.
Deployed on AWS
In an Agentic Enterprise, sales leads are never missed, every rep is elevated with real-time insights and automation, pipeline intelligence works around the clock, and customer relationships deepen through personalized engagement, all guided by human judgment at the center
4.5
Overview
Every seller has one job: crush their quota in 90 days. But human capacity has always been the ceiling on revenue growth, and the system built to help sellers has been working against them for 20 years, stealing 70% of their day before they ever talk to a customer. Agentforce Sales changes that. It's the only complete system built to run the entire revenue cycle, so sellers don't need anything else. Sellers become the strategic relationship architects their customers actually need, every lead is worked, every deal advances, and revenue grows faster than headcount.
Highlights
- Agentforce Sales: AI agents can prospect, book meetings, coach reps, and streamline quoting, maximizing productivity at every stage of the sales cycle. Agentforce Sales delivers trusted, accurate support for every sales member. With Data 360 seamlessly connecting CRM and third-party data, Agentforce leverages RAG to ensure relevant insights are readily available. This combination of AI and data supercharges seller productivity, improves customer experiences and accelerates growth.
- Sales Data: Close deals faster with better sales data, all in one place. Capture activities and update your CRM automatically. Harmonize your disparate data from any source in Salesforce for a complete view of your business using Data 360. Empower sellers with more accurate insights and relevant AI grounded in your data, all powered by the Salesforce Platform.
- Automation on a Single Platform: Simplify your tech stack by managing your entire sales process and team on an integrated platform. Close pipeline gaps with targeted sales programs. Scale fast by effectively engaging and managing partners. Streamline the revenue lifecycle with revenue and orders. Ignite sales performance with data-driven planning and transparent commissions. With Agentforce Sales, every element is connected and native to CRM, reducing costs & improving visibility and efficiency.
Details
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Delivery method
Deployed on AWS
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Delivery details
Software as a Service (SaaS)
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Customer reviews
Financial Services
Highly Flexible and Customizable for Any Sales Process
Reviewed on Sep 10, 2026
Review provided by G2
What do you like best about the product?
It’s flexibility and customization. It adapts to almost any sales process, allowing us to tailor to each sales team as needed.
What do you dislike about the product?
Reporting limitations. While there have been enhancements in reporting capabilities, I still tend to use outside reporting tools to get what I need.
What problems is the product solving and how is that benefiting you?
Provides us a single view of our sales pipeline, consistent accountability across reps, better account tracking.
Automated Lead Qualification and Scheduling with Deep Salesforce Integrations
Reviewed on Sep 10, 2026
Review provided by G2
What do you like best about the product?
Automated lead qualification, meeting scheduling and deep Salesforce integrations where it leverages CRM data, metadata and data cloud for context.
What do you dislike about the product?
This is a great product. I don’t have anything specific which I don’t like in this product.
What problems is the product solving and how is that benefiting you?
Earlier prospects used to wait hours or often days for reps to reply. Now Agentforce provides 24/7 autonomous engagement keeping leads warm and reducing drop-off.
Staffing and Recruiting
One Source of Truth That Helps Your Organization Thrive
Reviewed on Sep 10, 2026
Review provided by G2
What do you like best about the product?
The ability to have everything in one place as a one-source-of-truth model with the Sales tools provided enables your organization to thrive unlike ever before.
What do you dislike about the product?
There was a steep learning curve coming from a pen and paper sales process.
What problems is the product solving and how is that benefiting you?
Significant decrease in note taking time, with a much more streamlined Opportunity pipeline management capability.
Lindsay H.
Straightforward, Customizable Salesforce That Keeps Our Sales Team Organized
Reviewed on Sep 10, 2026
Review provided by G2
What do you like best about the product?
It’s extremely easy for our sales team to use, and we were able to customize it to fit our specific industry and our reps’ workflows, which really helped with adoption. We have a motto of "if it's not in salesforce, it didn't happen"—and the reps actually enjoy using it because it’s straightforward, keeps them organized, and makes it easier to stay on top of their work.
What do you dislike about the product?
I have very few dislikes about this product, but one improvement would be the ability to assign multiple owners to an account instead of only a single owner. At some of our locations, two people manage the same account because they service different product lines.
What problems is the product solving and how is that benefiting you?
It enables our teams to do excellent pipeline forecasting and keeps everyone aligned and focused on the goals we need to achieve—all in one place, with dashboards, reports, and more.
Alyssa R.
Agentforce Sales Easy to Use
Reviewed on Sep 10, 2026
Review provided by G2
What do you like best about the product?
Agentforce Sales makes it easy for me to capture opportunities quickly, manage my workflows efficiently, and stay up to date on account information.
What do you dislike about the product?
It would be nice to have a few more templates for agents, but overall I’m genuinely really happy with the user experience.
What problems is the product solving and how is that benefiting you?
Streamlining workflows