Sold by: Salesforce, Inc.Â
Deployed on AWS
Sales Cloud is the complete, connected #1 agentic platform for sales, accelerating growth from pipeline to paycheck. Together with Agentforce and Data Cloud, Sales Cloud increases pipeline, win rate, and revenue for companies of every size and industry.
Overview
Humans with agents drive sales success with the #1 agentic platform for sales, built on the deeply unified Salesforce Platform. Empower every seller with their own agent to drive growth, from pipeline to paycheck. With Agentforce, sellers accelerate productivity and drive revenue on one integrated platform. Sales Cloud provides sales capabilities and tools built for an entire sales organization: from sales leaders to reps to sales operations, across prospecting, deal and account management, performance and operations, revenue management, and partner management. With Sales Cloud, businesses can create lifelong customers by connecting their entire organization and unifying all data sources on a single integrated platform. And with Agentforce for Sales, customers can build a limitless sales team with a digital workforce.
Highlights
- Agentforce for Sales: Scale success with agents who prospect, book meetings, coach reps, and streamline quoting. Built on Salesforce, it delivers trusted support. Data Cloud connects CRM and third-party data, leveraging RAG for insights. This AI and data combo boosts productivity, improves customer experiences, and accelerates growth. Your sales team without limits.
- Sales Data: Close deals faster with better sales data, all in one place. Capture activities and update your CRM automatically. Harmonize your disparate data from any source in Salesforce for a complete view of your business using Data Cloud. Empower sellers with more accurate insights and relevant AI grounded in your data, all powered by the Salesforce Platform.
- Automation on a Single Platform: Simplify your tech stack by managing your entire sales process and team on an integrated platform. Close pipeline gaps with targeted sales programs. Scale fast by effectively engaging and managing partners. Streamline the revenue lifecycle with revenue and orders. Ignite sales performance with data-driven planning and transparent commissions. With Sales Cloud, every element is connected and native to CRM, reducing costs & improving visibility and efficiency.
Details
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Delivery method
Deployed on AWS
Unlock automation with AI agent solutions
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Features and programs
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Pricing
Custom pricing options
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Support
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Implementing Sales and Service Cloud correctly is vital for your business. This starts with Architecture and ends with Training and Change Management. Every point along the way is critical, and we're here to guide the process. We provide implementation services ranging from out-of-the-box complexity to fully custom solutions for your business.
Customer reviews
4.3
2 ratings
2 AWS reviews
|
10029 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Chandra Singh B.
Outstanding User Experience
Reviewed on Oct 28, 2025
Review provided by G2
What do you like best about the product?
User experience and ease of access. Also the UI is intuitive.
What do you dislike about the product?
Sometimes performance issues and some downtime is there.
What problems is the product solving and how is that benefiting you?
Hassle free experience for creating new customers, following up with them and finding new leads.
Sam G.
User-Friendly and Easy to Learn—Salesforce Exceeds Expectations
Reviewed on Oct 27, 2025
Review provided by G2
What do you like best about the product?
Salesforce is designed to be very user friendly and makes it easy for the user to learn the software at a fast and efficient pace.
What do you dislike about the product?
There is not anything I dislike about Salesforce. The software is great.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud solves the problem of customer and contract organization. The software benefits our company greatly by giving us organization tools and a user friendly layout for us to navigate our customers and various sales.
Nishath G.
Effortless File Storage and Access—Loving Everything So Far
Reviewed on Oct 24, 2025
Review provided by G2
What do you like best about the product?
It is very easy to store my files and access them
What do you dislike about the product?
Right now, I like everything about it. It is very easy to use especially for customer support and it is reliable for frequent use
What problems is the product solving and how is that benefiting you?
It is helping store and retrieve my data securely
Higher Education
Boosts Productivity with Automation, But Pricey and Complex for Small Teams
Reviewed on Oct 24, 2025
Review provided by G2
What do you like best about the product?
The ease of automating mundane tasks like data entry and routine follow ups has lead to an increase in productivity. Apart from that features supporting lead management and pipeline tracking are awesome.
What do you dislike about the product?
It has steep learning curve apart from a hefty cost which might not be feasible for smaller organizations.
What problems is the product solving and how is that benefiting you?
Lead management and pipeline tracking and integration with other tools like mail box etc.
Tiffany S.
Effortless Setup and Organization with Salesforce
Reviewed on Oct 23, 2025
Review provided by G2
What do you like best about the product?
I love how easy it was to set up Salesforce Sales Cloud, as I was able to navigate it effortlessly right from the start. I appreciate the organization it brings to our operations, particularly in keeping track and managing sales leads efficiently. The platform's ability to streamline contact information is incredibly useful, allowing my team to access vital client details quickly. I also value the seamless integration with other software like Sage 100, which enhances our workflow. Furthermore, the ease of use and the capability to check in from multiple locations are standout features that significantly enhance our operational flexibility.
What do you dislike about the product?
I would prefer if there were more easily accessible training resources.
What problems is the product solving and how is that benefiting you?
I use the product to keep everything organized, allowing my team to easily look up sales leads, enhancing efficiency.