Sold by: Salesforce, Inc.
Deployed on AWS
In an Agentic Enterprise, sales leads are never missed, every rep is elevated with real-time insights and automation, pipeline intelligence works around the clock, and customer relationships deepen through personalized engagement, all guided by human judgment at the center
4.5
Overview
Every seller has one job: crush their quota in 90 days. But human capacity has always been the ceiling on revenue growth, and the system built to help sellers has been working against them for 20 years, stealing 70% of their day before they ever talk to a customer. Agentforce Sales changes that. It's the only complete system built to run the entire revenue cycle, so sellers don't need anything else. Sellers become the strategic relationship architects their customers actually need, every lead is worked, every deal advances, and revenue grows faster than headcount.
Highlights
- Agentforce Sales: AI agents can prospect, book meetings, coach reps, and streamline quoting, maximizing productivity at every stage of the sales cycle. Agentforce Sales delivers trusted, accurate support for every sales member. With Data 360 seamlessly connecting CRM and third-party data, Agentforce leverages RAG to ensure relevant insights are readily available. This combination of AI and data supercharges seller productivity, improves customer experiences and accelerates growth.
- Sales Data: Close deals faster with better sales data, all in one place. Capture activities and update your CRM automatically. Harmonize your disparate data from any source in Salesforce for a complete view of your business using Data 360. Empower sellers with more accurate insights and relevant AI grounded in your data, all powered by the Salesforce Platform.
- Automation on a Single Platform: Simplify your tech stack by managing your entire sales process and team on an integrated platform. Close pipeline gaps with targeted sales programs. Scale fast by effectively engaging and managing partners. Streamline the revenue lifecycle with revenue and orders. Ignite sales performance with data-driven planning and transparent commissions. With Agentforce Sales, every element is connected and native to CRM, reducing costs & improving visibility and efficiency.
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Deployed on AWS
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Customer reviews
Javiera I.
Agentforce Sales Centralizes Customer Data with Powerful Dashboards and Automation
Reviewed on Aug 07, 2026
Review provided by G2
What do you like best about the product?
What I like most is how it keeps all customer and sales information in one place, making it much easier to manage leads, opportunities, and follow-ups. The reporting and dashboards provide a clear view of pipeline performance, and the automation features help reduce repetitive tasks so sales teams can spend more time building relationships and closing deals. I also like how customizable it is and how well it integrates with other tools, making it adaptable for different business needs.
What do you dislike about the product?
While Agentforce Sales is a powerful platform, it has a fairly steep learning curve, especially for new users. Some tasks can require multiple clicks or feel more complex than they need to be, and customizing workflows or reports often requires additional training or administrative support. It can also become expensive as businesses add more features or users.
What problems is the product solving and how is that benefiting you?
Agentforce Sales helps centralize customer information, track leads and opportunities, and automate repetitive sales tasks. This makes it easier to stay organized, collaborate across teams, and gain better visibility into the sales pipeline. The biggest benefit is spending less time on manual administrative work and more time focusing on customer relationships and closing deals.
Mario P.
Clunky Sequence Builder Holds Back an Otherwise Well-Integrated Platform
Reviewed on Aug 07, 2026
Review provided by G2
What do you like best about the product?
Visibility into the full account/contact record — activity history, past touches, opportunity stage all in one place, so you're not prospecting blind. Integration ecosystem — plays well with other tools (data enrichment, dialers, marketing automation) even if the native sequencing tool isn't your favorite
What do you dislike about the product?
Sequence/cadence building feels clunkier — less intuitive than Outreach's step builder, fewer branching/automation options. Weaker engagement analytics — harder to see open/click/reply performance at a glance compared to Outreach's dashboards. We had a whole PSR as an org highlighting differences, basically - not a purpose built application for sales outreach and it shows.
What problems is the product solving and how is that benefiting you?
Single source of truth on accounts/contacts — no more guessing whether a prospect was already touched by another rep, or duplicating outreach
Shrutika K.
Clean, Easy Lead Tracking with Smooth Jira & Google Workspace Integration
Reviewed on Aug 06, 2026
Review provided by G2
What do you like best about the product?
during my sales and marketing internship, agentforce sales helps me to understand how marketing activities turn into real sales opportunities, i used it to manage leads, update customer records, and check the progress of opportunities after campaigns, having all customer records, and check the progress of opportunities after campaigns, having all customer information in one place made it easier to support both the marketing and sales teams without switching between different tools. i can quickly see where a lead came from , what emails or calls have already happened and what the next step should be, it helps me to stay organized and makes collaboration with the sales team much smoother, i regularly used agentforce sales for managing marketing leads updating customer information , tracking opportunity progress, following up on campaign responses, creating simple sales reports, coordinating with sales reports coordinating with sales reports, monitoring lead conversion. the interface is clean and easy to navigate, search filters and dashboards make it simple to find customer record and track daily activities, i was able to learn the platform quickly. its integration with jira and Google workspace works well
What do you dislike about the product?
as a sales and marketing intern , i found that agentforce sales can feel a little complex when u r new to platform because there are many features and menus to explore, sometimes it take a few extra click to find specific customer details or reports, i also thing some routine tasks, like updating multiple record, could be faster , once i became familiar with the system, it was much easier to use, but a more beginner friendly onboarding experience would make it even better,
What problems is the product solving and how is that benefiting you?
agentforce sales solves the challenge of keeping leads , customer information and follow up activities organized in one place, it allow me to track the information, and follow up activities organize in one place, it allow me to track the progress of leads, view customer interaction and support both the sales and marketing teams without relying on spreadsheet or scattered emails. the share data helps everyone stay updated and improves coordination between teams, as a results follow ups happens faster , customer record remains accurate and i can contribute more effectively while gaining practical experience with real sales and marketing workflows. also the performance is excellent
Manufacturing
Fantastic Opportunity Creation and Requirements Capture in TC
Reviewed on Aug 04, 2026
Review provided by G2
What do you like best about the product?
It has fantastic options for opportunities creation and requirements collection prior to project creation in TC
What do you dislike about the product?
Sometimes it’s very difficult to sync the data to and from with other integration applications like TC
What problems is the product solving and how is that benefiting you?
It helps to address the new queries and requirements to create opportunities
Information Technology and Services
Improving Team productivity and sales Visibility
Reviewed on Jul 31, 2026
Review provided by G2
What do you like best about the product?
What i like best about AgentForces Sales is that it brings all customer information sales activities and reporting into single platform as an it manager having real time visibility into the sales pipeline and team performance help us make faster decisions the automation features also reduces manual work and improve overall efficiency
What do you dislike about the product?
The biggest challenge with Agentforce sales is its complexity as an it manger i have noticed that configuring advanced workflow and integrations oten requires dedicated resources
What problems is the product solving and how is that benefiting you?
Agentforce Sales is helping us address issues related to fragmented customer data inefficent workflow and limited visibility into sales performance the automation and analytics features have reduced administrative tasks and provided actionable insights allowing both the sales and it team to focus on strategic initiatives rather than manual processes