Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Saves Time, Boosts Efficiency with Seamless Integration
What do you like best about the product?
What I like about Salesforce Sales Cloud is its flexibility with other types of software and programs, and how well it works with the programs. It benefits the team by saving us a lot of time and labor.
What do you dislike about the product?
Just the cost it is expensive to use compared to other cloud services.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud helps declutter our business's hard drive, boosts marketing efforts, and simplifies job bidding, especially in industrial HVAC. Its integration flexibility saves our team time and labor. Personally, it saves me at least thirty minutes a day and operates efficiently.
Insightful Reporting and Smart Automation Enhance Sales Cloud Experience
What do you like best about the product?
I like sales cloud Reporting and Dashboard as this gives me more idea on the open opportunities. I also like the automation part as it automatically populates the some of the fields according to the conditions fulfilled.
What do you dislike about the product?
Sometimes it takes a lot of time because of the many automation in the backend, also its UI can be improved as it confuses the user.
What problems is the product solving and how is that benefiting you?
Sales cloud helps us refine the lead from our campaign. Also its sales pipeline let us know each step of the sales process which my company uses.
Seamless Lead Management and Insightful Sales Journey
What do you like best about the product?
The best part about sales cloud is the end to end journey of a lead, I can see the business is getting the lead and the entire journey of the lead is something that gives a lot of insight - where to put in more efforts to convert the lead and where the process is going smooth.
Then to have opportunity and product in the same view is additional benefit. This makes the business more efficient without adding much customization.
Then to have opportunity and product in the same view is additional benefit. This makes the business more efficient without adding much customization.
What do you dislike about the product?
Lightning record page changes takes quite some time to refresh and reflect.
What problems is the product solving and how is that benefiting you?
I have one client and that is a greenfield implementation - but still the entire standard lead and opportunity process is so similar that it is very easy for the team to explain everything to the client. The buttons on lead, the lead path makes it easy for the client team to adapt to salesforce and make a transition from excel to CRM.
Effortless Activity Logging with Clear Information
What do you like best about the product?
Easy to log activity and clearly shows info that was saved
What do you dislike about the product?
Sometimes UI looks very old school and choppy. Hubspot can be prettier on the eyes
What problems is the product solving and how is that benefiting you?
Saving info and also working on everything in sales
Seamless Integration and Flexibility Make Work Effortless
What do you like best about the product?
I appreciate the integration, ease of use, robustness, and flexibility.
What do you dislike about the product?
The interface feels overly complex, with too many tabs and elements that make navigation difficult. The overall UI is not intuitive, which adds to the sense of complexity.
What problems is the product solving and how is that benefiting you?
I use this tool primarily for tracking sales leads and monitoring their entire life cycle. It helps me keep a detailed record of all lead interactions, including email exchanges. I also appreciate its integration capabilities with other applications such as Gainsight, Clari, and additional tools that support various aspects of customer life cycle management.
Intuitive Interface and Effortless Setup
What do you like best about the product?
I like the good interface of Salesforce Sales Cloud, and I find it very easy to use. Everything is going good with the platform.
What do you dislike about the product?
nothing specific
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud for team collaboration and sales forecasting.
Effortless CRM Experience with Outstanding Support
What do you like best about the product?
Salesforce is the easiest to navigate CRM I have ever used. The pricing isn't ridiculous and the customer service and tech support always have my back when I need them the most! Not only that but integrating my current book of business was an ease with Sales Force! I Highly recommend.
What do you dislike about the product?
n/a I love everything about Salesforce vs other CRM's I have used.
What problems is the product solving and how is that benefiting you?
With Salesforce's easy integration, process tracking, and ai-driven insights salesforce is allowing me to worry about the selling and customer engagement while they help me track the rest.
Updated Features That Elevate Sales and Lead Management
What do you like best about the product?
Its updated features and process as per the requirement in Sales , Leads
What do you dislike about the product?
Sometime complex in using, need training
What problems is the product solving and how is that benefiting you?
CRM
Great Layout and Visibility, But Occasional Lag Issues
What do you like best about the product?
I like the layout. It is bright and it's easy to spot things on screen.
What do you dislike about the product?
Sometimes it lags and runs slow on server.
What problems is the product solving and how is that benefiting you?
Sometimes the information is withheld and that makes it difficult to benefit from the whole layout and benefits provided by the software
Great for Deal Tracking but Cumbersome
What do you like best about the product?
I like the little characters and the cute pop-ups in Salesforce Sales Cloud. They add levity to every day.
What do you dislike about the product?
It's very cumbersome to use and it is very data entry heavy. It's a lot of clicking and ensuring things are saved properly and in the correct places.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud for tracking opportunities on deals, solving the problem of remembering deal progress and info from both inbound and outbound outreach.
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