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Salesforce Sales Cloud, Is It best CRM for You?
What do you like best about the product?
In my opinion Salesforce Sales Cloud has the feature of customization and User friendly Dasboards, It also has AI features like Automation of sales tasks is the best about Salesforce Sales Cloud.
What do you dislike about the product?
I feel that in Salesforce Sales Cloud the setup costs are high comparing to other Crms and there are sometimes performance issues like lagging.
What problems is the product solving and how is that benefiting you?
In my case Salesforce Sales Cloud solves the problem of Manual sales operations and benefits me with the automated Sales operations which makes the engagement of Sales larger. And It also has a customizable user interface which can be adjusted according to our needs.
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Salesforce Sales Cloud review
What do you like best about the product?
I have found Salesforce Sales Cloud to be a one stop solution to keep a track of my opportunities and it's helped me in my forecasts. It's great to have a holistic view of my accounts, their various opportunities and forecast percentaages, next steps, important contacts, etc. The dashboards are very useful too to help me plan better.
What do you dislike about the product?
I like all the current capabilities offered and don't see any concerns.
What problems is the product solving and how is that benefiting you?
It helps Customer Success to keep a track of all the ongoing opportunities in our accounts so we don't miss out on any key information. It's great for our forecast calls as well and eliminates the need to maintain spreadsheets with the important information required.
Fantastic product to manage opportunities
What do you like best about the product?
I like theeasy dashboard, can see all lead quickly and efficiently, can drill down to opportunites and can created your own dashboard with graphs and charts
What do you dislike about the product?
Too many fields to fill which make the process slow, customization should be less
What problems is the product solving and how is that benefiting you?
You can track opportunities and can see which could be close soon, where it is stuck and what to do to close the deals
Salesforce Usage Experience
What do you like best about the product?
It is a very good tool to integrate all customer database and ticketing into one.
What do you dislike about the product?
Some occasional lags but probably because of my internet.
What problems is the product solving and how is that benefiting you?
Integration of all the database records we have for Support, Customer Service and Billing. It helps us easily identify how to address the customer's issue.
Increasing Efficiency in Sales
What do you like best about the product?
Customizable Dashboards and great reporting and forecasting
What do you dislike about the product?
Slow loading times and oftentimes requires multiple logins
What problems is the product solving and how is that benefiting you?
managing leads, qualifying opportunities, and tracking performance
Powerful, however often needs heavy customization
What do you like best about the product?
it's a platform with most tools you may need or that can be leveraged through the marketplace
What do you dislike about the product?
too many ways to do the same thing, sometimes gets exceedingly costly to manage due to need for plug ins or custom code
What problems is the product solving and how is that benefiting you?
Consolodate view of customer profile and sales pipeline with activity and data enforcements
Great platform for our business case, does the job.
What do you like best about the product?
For our business, it works the best, it's pretty scalable, the integration works the best with other platforms. We're happy with the reporting we're able to get with it, it helps us manage our pipeline relatively seamlessly.
What do you dislike about the product?
I mean, it takes a lot of training to understand it, and you have to consistently train sales and CS teams.
What problems is the product solving and how is that benefiting you?
We use it as our main CRM, we use it to track leads through the lifecycle. We also use it to track marketing activity and all our campaigns feed into, it it helps us track prospect and clients information and helps us optimise stages at the lifecycle.
Multi channel experience!
What do you like best about the product?
What I like the most is that it is user friendly. And once you learn how to drive to where you need in the cloud it gets easier. But also the trainings are super helpful before hand.
What do you dislike about the product?
It’s a little slow sometimes. No matter the building or the WiFi. In the mornings I have to long in like 5 times and that can be a bit of a pain.
What problems is the product solving and how is that benefiting you?
It solves the quickness of getting to OMS where we manage our orders. And it solves the problem of also keeping us on track as far as tasks and it is again user friendly.
Make my Sales work easier more organized
What do you like best about the product?
Salesforce Sales Cloud makes it really easy for me to manage my leads, contacts, and deals all in one place. I like how I can see where each deal is in the pipeline, get reminders for follow-ups, and track my tasks and activities. The dashboards and reports are also super helpful.
I can quickly check my performance and know what to focus on next. It saves me time and helps me stay organized every day.
I can quickly check my performance and know what to focus on next. It saves me time and helps me stay organized every day.
What do you dislike about the product?
Sometimes it feels a bit overwhelming, especially when you're new to it. There are so many features and buttons that it can take a while to learn where everything is.
Also, if it's not set up properly by the admin, some things can feel confusing or take extra steps to do. It’s powerful, but not always super user-friendly right away.
Also, if it's not set up properly by the admin, some things can feel confusing or take extra steps to do. It’s powerful, but not always super user-friendly right away.
What problems is the product solving and how is that benefiting you?
Before, I used to forget follow-ups or miss out on deals 'cause everything was in notes, emails, or Excel. Now with Salesforce, everything is in one place.
I can see my leads, calls, emails, deals — all there. It reminds me what to do next, so I don’t miss anything. It helps me close deals faster and keeps me on track daily. Life became a bit easier.
I can see my leads, calls, emails, deals — all there. It reminds me what to do next, so I don’t miss anything. It helps me close deals faster and keeps me on track daily. Life became a bit easier.
The most complete sales tool available today
What do you like best about the product?
very complete, easy to create accounts, add opportunities, follow up on account status, allows us shared work between sales/CSM/Support/Management/renewal team, all our customers support tickets are easily available,
What do you dislike about the product?
not sure, maybe the UI could be improved
What problems is the product solving and how is that benefiting you?
sales process management, opportunities, revenue
And tracking of support issues and cases
And tracking of support issues and cases
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