Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Great tool
What do you like best about the product?
Very helpful on managing the whole sales cycle, keeping notes regarding the clients, helping on follow ups and more
What do you dislike about the product?
It would be great to be able to adapt it to the function of each person, because you lots of options that you never use and can make the interface more complicated to use.
What problems is the product solving and how is that benefiting you?
Helps to manage the whole pipeline easily, to not miss critical information about our clients.
Super helpful for keeping organised!
What do you like best about the product?
It's helpful to be able to generate reports and easily - keeping track when working with a large region. Super easy to use and navigate also.
What do you dislike about the product?
Has to be used with another system for it to be fully functional for Sales.
What problems is the product solving and how is that benefiting you?
Organising prospects and accounts easily which allows me to keep track of the sales cycle for each.
Salesforce review
What do you like best about the product?
List view, management of emails, and report view.
What do you dislike about the product?
Email description is not visible at a glance, we need to click on each email to read the body
What problems is the product solving and how is that benefiting you?
Email distribution among employees
Salesforce is a Show
What do you like best about the product?
The platform is highly customizable. Companies from different sectors can adjust Salesforce according to their specific needs.
What do you dislike about the product?
Since the platform is highly customizable, some specific customizations can be time-consuming to implement without the help of a consultant or certified developer.
What problems is the product solving and how is that benefiting you?
By being able to send a mass communication, it helps in the agility of service.
Salesforce Sales Cloud is the main tool for Sales Person
What do you like best about the product?
Have everything of my clients there: opportunities, notes, phones, mail..
What do you dislike about the product?
I think Salesforce Sales Cloud could be more user friendly
What problems is the product solving and how is that benefiting you?
It helps me to have all the information about my customers so I can be more efficient in my calls.
Good software overall
What do you like best about the product?
Very versatile software, it's important to ensure you're setting it up right the first time around
What do you dislike about the product?
Complexity can compound very very quickly
What problems is the product solving and how is that benefiting you?
Keeps our entire sales ops process organized in one place, a single source of truth
Salesforce Sales Cloud Review as a Analyst
What do you like best about the product?
The features I like the most of Salesforce Sales Cloud are-
Lead Management- Capturing leads from multiple sources & automating follow-ups
Opportunity Tracker-Track potential sales, prioritize high-value deals in terms of revenue
Customer Management- Handle crucial customer information, past interactions, and customer survey results securely
Lead Management- Capturing leads from multiple sources & automating follow-ups
Opportunity Tracker-Track potential sales, prioritize high-value deals in terms of revenue
Customer Management- Handle crucial customer information, past interactions, and customer survey results securely
What do you dislike about the product?
There is not such a dislike for Salesforce Sales Cloud, but the points I would like to highlight are-
Complex UI- A large set of features can be overwhelming for some new users
Customer Service- Gone through some reviews where some customers report poor customer service at the desk, especially for those not enrolled inpremium plans
Price- I personally consider this an expensive platform, for smaller-sized business another platform would be helpful.
Complex UI- A large set of features can be overwhelming for some new users
Customer Service- Gone through some reviews where some customers report poor customer service at the desk, especially for those not enrolled inpremium plans
Price- I personally consider this an expensive platform, for smaller-sized business another platform would be helpful.
What problems is the product solving and how is that benefiting you?
As a market researcher, we have to keep track of our clients & their ongoing operation. Salesforce Sales Cloud also helped me to analyze customer trends, behavior & pain points.
Best Integrated Platform
What do you like best about the product?
Best platform to track team and improve effeciency. I love the integration feature, which makes life easier.
What do you dislike about the product?
I felt bit overwhelming in the beginig due to complex features.
What problems is the product solving and how is that benefiting you?
Scheduling, integrating all the platforms, and making tracking and organising easier
Perfect for growing your mid-sizer business
What do you like best about the product?
Incredibly intuitive once you get the hang of the UI and features. It is a bit of a steep learning curve but plenty of resources to help with that process
What do you dislike about the product?
It is a little cumbersome at times with almost too much data to shift through. Really just requires clean data to be coming in
What problems is the product solving and how is that benefiting you?
Helping tag and score leads which helps segment email lists and keep the database completely up to date for the sales team.
Very helpful for organizing contacts and sales funnel
What do you like best about the product?
It helps me stay extremely organized with contacts and helps segment them based on where they are in the sales cycle.
What do you dislike about the product?
Slow loading times and sometimes programs like email deploys crash and you have to redo the whole process again.
What problems is the product solving and how is that benefiting you?
You can store a massive amount of data and it organizes it very well.
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