Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Great software
What do you like best about the product?
Every piece of data i could need as an SDR on customers and prospects is in salesforce, its great and easy to use.
What do you dislike about the product?
Nothing, really. Initially it took me a couple of months to get used to using the software but apart from that its been very good.
What problems is the product solving and how is that benefiting you?
It helps as i put new prospects in sequence, i can export all contacts into outreach which streamlines the process and makes it seamless.
CRM is king <> Connectivity
What do you like best about the product?
That updates can be made/seen in real-time. It provides maximum visibility.
What do you dislike about the product?
Updating accounts where contacts have changed and not having a clear oversight over who’s involved in the decision-making process.
What problems is the product solving and how is that benefiting you?
It aggregated all contacts and account details for new business outreach.
Sales Cloud How beatifical for our business
What do you like best about the product?
Easy to use and Implementation.
Provide many features.
Easy to Integration.
Provide many features.
Easy to Integration.
What do you dislike about the product?
Customer support not much well. you need to improve it. Not provide solution on imeadiate bases.
What problems is the product solving and how is that benefiting you?
Its make to handle CRM is very easy for us. Also help me to setup new things with minimal changes.
Salesforce Experience
What do you like best about the product?
Easy to access especially in terms of customer support when sending an email or check their details.
What do you dislike about the product?
Sometimes when I used Salesforce there are times that the system will not automatically update in terms of the client sending their details.
What problems is the product solving and how is that benefiting you?
Email Tracking to the clients, conversations, and easy access to contact them.
I enjoyed my time with Salesforce sales cloud a lot, total time saver
What do you like best about the product?
I like how easy it is to use, fast and that it has everything in one place, from leads to deals to contacts and more..
What do you dislike about the product?
the UI isn’t the most intuitive and can get pricey pretty fast
What problems is the product solving and how is that benefiting you?
Its helping me with leads and sales, and follow-ups being one of the most important
Great Connectivity and Internal information sharing
What do you like best about the product?
Absolutely love backtracking sales information all the way upto the buying groups by following marketing communications
What do you dislike about the product?
Sometimes can be lost as it offers a broad range of features
What problems is the product solving and how is that benefiting you?
Keeping communication with respective leads and easy contact sharing internally between marketing and sales
CRM and Sales tool with many features
What do you like best about the product?
The fact that, as a user, you can use the system from anywhere
What do you dislike about the product?
If Salesforce is not set up well enough, then as a user you frequently run into issues with permissions that prevent you from getting on with your work.
What problems is the product solving and how is that benefiting you?
All information is centralized in 1 place giving you 1 single source of truth.
The CRM
What do you like best about the product?
This CRM software is an industry standard. So, it's easy to navigate in the platform or ask for help to get what you need as a Sales Rep.
What do you dislike about the product?
Sometimes, I feel like some more modern view are missing (e.g. Kanban or Sankey)
What problems is the product solving and how is that benefiting you?
SFDC solves problems like inefficient sales processes, lack of visibility into customer interactions. In short, you gain time and viability on your pipeline.
A great tool for a large or growing business!
What do you like best about the product?
SalesCloud helps track all my data, stay organized, and have knowledge of everything going on in my organization, and pipeline.
What do you dislike about the product?
Not a downside, but a little bit of a learning curve. Like anything that is worth while, you need to learn how to use it properly to get the most out of it. There are many features that can be added as well that can make it more powerful.
What problems is the product solving and how is that benefiting you?
Salesforce keeps us orgainzed. Maps our accounts and relationships, our GTM stratgey, and or pipeline.
Easy to use and very comprehensive
What do you like best about the product?
I have used Salesforce sales cloud in a all of my previous organizations and its really easy to use and has a number of features to make the sales cycle easy. I used it on a daily basis.
What do you dislike about the product?
Nothing as such, it has been a pretty much positive experience.
What problems is the product solving and how is that benefiting you?
Account Mapping and Information all in one page.
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