Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Probably good solution but we haven't got hang of it yet
What do you like best about the product?
In the company we collect the leads for the clients for websites or creating web apps. The dashboard kinda save time in managing colleague and the client they're attending
What do you dislike about the product?
Not enough documentation, everything seems to be very far fetched written, not to the point with examples.
What problems is the product solving and how is that benefiting you?
It's more advantages towards organizational level I'd say but me personally, I really like the easy availability and access of information, on the go, on my phone. 📱
User Friendly Software
What do you like best about the product?
Salesforce is easy to use, especially when tracking the Sales Pipeline. There were a couple of integration of third party applications that looked seamlessly connected.
What do you dislike about the product?
There are some instances that we have to switch from Lightning to Classic Salesforce to access some data.
What problems is the product solving and how is that benefiting you?
Pipeline Hygiene - the easiness of updating the sales pipeline which cuts the time needed to focus more on important tasks.
good platform for sale
What do you like best about the product?
easy to use and all function easy to understand
What do you dislike about the product?
on same page given many option so that not easy to work on page
What problems is the product solving and how is that benefiting you?
sales force help to improve sales and easy to analyze sales growth and easy to access all customer data and easy to connect with customer
Gets it Done
What do you like best about the product?
Once enabled properly its easy to navigate and use.
What do you dislike about the product?
sometimes a bit too clunky with many things on the screen.
What problems is the product solving and how is that benefiting you?
easy to create dashboards for reporting and keeping track of my pipeline.
"Salesforce Streamlines CRM with Powerful Tools"
What do you like best about the product?
I love how Salesforce Sales Cloud keeps everything organized and customizable—it’s like a smart sales hub tailored to our workflow.
What do you dislike about the product?
It can feel overwhelming at first,there are so many features that the learning curve is pretty steep, especially for new users.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud helps us track leads, manage pipelines, and stay on top of follow-ups—all in one place. It’s saving us time, reducing missed opportunities, and keeping the whole team aligned.
Works well for all we need - difficult set up though
What do you like best about the product?
It's been very flexible to handle all the complexity of our. customer data and maange tons of integrations, automations, and calculations at scale/
What do you dislike about the product?
Can be overcrowded and a bit difficult to use. there are also some really annoying limitations such as to creating reporting row and summary level formulas, removing duplicates in graphing and dashboarding as well as lack of transparency over field calculations if you've not got admin access.
What problems is the product solving and how is that benefiting you?
We're keeping track of everything in Salesforce, and it's serving as a great real time datasource to generate insights re our sales team and real time to support hypotheses and programmes to help us improve GTM function
Salesforce
What do you like best about the product?
Honestly being able to not just easy search and pulls everything related to what you put but the easy user friendly.
What do you dislike about the product?
If you dont understand where to go then you are lost. is not something that you can figure out on your own.
What problems is the product solving and how is that benefiting you?
solving the easy tracking of all the data we need to keep track of.
SFDC
What do you like best about the product?
It is the standard in CRM software. Everyone has it.
What do you dislike about the product?
It feels like you are in a web browser too often.
What problems is the product solving and how is that benefiting you?
It allows me to manage my leads and Opps.
Sales Dream
What do you like best about the product?
I like flow and triggers, reports and dashbard
What do you dislike about the product?
Aura component and called flow into Aura components is litle complex
What problems is the product solving and how is that benefiting you?
Problem is team member is don't know about others member status , solution is shared activity history
Great for Sales Tracking, but Takes Time to Learn
What do you like best about the product?
As someone in inside sales, I rely on Salesforce daily to track leads, log calls, and manage follow-ups. The best part is how customizable it is, the dashboards, reports, and automations make it easier to prioritize tasks and stay organized.
Integrations with email and dialers save time, and it's great for seeing where deals are in the pipeline at a glance.
Most helpful aspect:
Lead and opportunity tracking tied with task reminders that keep me on top of my day without juggling multiple tools.
Integrations with email and dialers save time, and it's great for seeing where deals are in the pipeline at a glance.
Most helpful aspect:
Lead and opportunity tracking tied with task reminders that keep me on top of my day without juggling multiple tools.
What do you dislike about the product?
It's not very user-friendly at first. Without proper onboarding, it's easy to miss features or use the system inefficiently. Even small changes often need admin support. The layout can feel clunky and slow, especially when switching between tabs or looking up past activities.
Least helpful aspect:
The interface and navigation can slow down workflow and isn't always intuitive for fast-paced sales roles.
Least helpful aspect:
The interface and navigation can slow down workflow and isn't always intuitive for fast-paced sales roles.
What problems is the product solving and how is that benefiting you?
Salesforce helps centralize all our prospect and customer data, which streamlines planning and follow-up. I can easily forecast based on deal stages, identify stalled leads, and plan outreach accordingly. It also makes team visibility better so managers can see where support is needed, and I can align my daily tasks with broader sales goals.
It brings structure to sales planning by letting me work smarter, not harder by focusing on high-potential deals and tracking performance in real time.
It brings structure to sales planning by letting me work smarter, not harder by focusing on high-potential deals and tracking performance in real time.
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