Salesforce Sales Cloud
Salesforce, Inc.External reviews
10,026 reviews
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Salesforce Sales Cloud is the main tool for Sales Person
What do you like best about the product?
Have everything of my clients there: opportunities, notes, phones, mail..
What do you dislike about the product?
I think Salesforce Sales Cloud could be more user friendly
What problems is the product solving and how is that benefiting you?
It helps me to have all the information about my customers so I can be more efficient in my calls.
Good software overall
What do you like best about the product?
Very versatile software, it's important to ensure you're setting it up right the first time around
What do you dislike about the product?
Complexity can compound very very quickly
What problems is the product solving and how is that benefiting you?
Keeps our entire sales ops process organized in one place, a single source of truth
Salesforce Sales Cloud Review as a Analyst
What do you like best about the product?
The features I like the most of Salesforce Sales Cloud are-
Lead Management- Capturing leads from multiple sources & automating follow-ups
Opportunity Tracker-Track potential sales, prioritize high-value deals in terms of revenue
Customer Management- Handle crucial customer information, past interactions, and customer survey results securely
Lead Management- Capturing leads from multiple sources & automating follow-ups
Opportunity Tracker-Track potential sales, prioritize high-value deals in terms of revenue
Customer Management- Handle crucial customer information, past interactions, and customer survey results securely
What do you dislike about the product?
There is not such a dislike for Salesforce Sales Cloud, but the points I would like to highlight are-
Complex UI- A large set of features can be overwhelming for some new users
Customer Service- Gone through some reviews where some customers report poor customer service at the desk, especially for those not enrolled inpremium plans
Price- I personally consider this an expensive platform, for smaller-sized business another platform would be helpful.
Complex UI- A large set of features can be overwhelming for some new users
Customer Service- Gone through some reviews where some customers report poor customer service at the desk, especially for those not enrolled inpremium plans
Price- I personally consider this an expensive platform, for smaller-sized business another platform would be helpful.
What problems is the product solving and how is that benefiting you?
As a market researcher, we have to keep track of our clients & their ongoing operation. Salesforce Sales Cloud also helped me to analyze customer trends, behavior & pain points.
Best Integrated Platform
What do you like best about the product?
Best platform to track team and improve effeciency. I love the integration feature, which makes life easier.
What do you dislike about the product?
I felt bit overwhelming in the beginig due to complex features.
What problems is the product solving and how is that benefiting you?
Scheduling, integrating all the platforms, and making tracking and organising easier
Perfect for growing your mid-sizer business
What do you like best about the product?
Incredibly intuitive once you get the hang of the UI and features. It is a bit of a steep learning curve but plenty of resources to help with that process
What do you dislike about the product?
It is a little cumbersome at times with almost too much data to shift through. Really just requires clean data to be coming in
What problems is the product solving and how is that benefiting you?
Helping tag and score leads which helps segment email lists and keep the database completely up to date for the sales team.
Very helpful for organizing contacts and sales funnel
What do you like best about the product?
It helps me stay extremely organized with contacts and helps segment them based on where they are in the sales cycle.
What do you dislike about the product?
Slow loading times and sometimes programs like email deploys crash and you have to redo the whole process again.
What problems is the product solving and how is that benefiting you?
You can store a massive amount of data and it organizes it very well.
Super helpful
What do you like best about the product?
Well integrated and easy to use platform
What do you dislike about the product?
UI can be improved. Gives a legacy feel.
What problems is the product solving and how is that benefiting you?
Sales deals management
Salesforce Sales Cloud
What do you like best about the product?
I likeThat It was easily accessible. I found it very easy to navigate to use with little experience
What do you dislike about the product?
I didn't see any Is downsides using It yet
What problems is the product solving and how is that benefiting you?
After a severe accident, I have a hard time regaining information so I need to keep relearning everything.
Salesforce Sales Cloud
What do you like best about the product?
it is one of the best all in one CRM platform in the market competing with Dynamics 365 and SAP B1 Hana. Implementation and easily sizable.
What do you dislike about the product?
Probably one of the disadvantage of salesforce cloud could be the price factor, it is bit high in terms of it competitor. Also, it is bit complicated to integrate within an existing system
What problems is the product solving and how is that benefiting you?
all one in platform gives access to the leads and opportunites including the benefit of analytics built within it
One place for all the data
What do you like best about the product?
It is very useful to have eveything inside it
What do you dislike about the product?
The level of personalization is high but complicated
What problems is the product solving and how is that benefiting you?
The problem of having different systems for the marketing information
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