Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Excellent Pipeline Reporting and Robust Capabilities in Sales Cloud
What do you like best about the product?
Sales cloud has great capabilities, we love the pipeline reporting.
What do you dislike about the product?
I don’t think there is much. Nothing that comes to my mind.
What problems is the product solving and how is that benefiting you?
Pipeline management. Lead conversion. Oppty handling.
Great Sales Visibility, but Customization and Reporting Are Complex
What do you like best about the product?
A single source of truth for sales, giving us clear visibility and stronger guest relationships.
What do you dislike about the product?
maybe customization and reporting can be complex, needing time and expertise to set up effectively.
What problems is the product solving and how is that benefiting you?
It streamlines sales processes, improves pipeline visibility, and strengthens partner engagement. Especially with our B2B partners
Streamlines Account and Opportunity Management
What do you like best about the product?
I find the team functionality in Salesforce Sales Cloud to be very nice, enabling me to manage the overall opportunity lifecycle effectively. The platform’s simplicity and overall functionality are impressive, which makes me consider purchasing it again. Additionally, it helps streamline account and opportunity management.
What do you dislike about the product?
I dislike the lack of intricate assignment rules or routing of the leads within the Salesforce platform, which often requires going outside the platform.
What problems is the product solving and how is that benefiting you?
I find the product helps in streamlining account and opportunity management, and offers excellent team functionality for managing the opportunity lifecycle.
Great Forecasting and Territory Managementi, but Some Challenges Remain
What do you like best about the product?
I like the territory management capabilities, and the forecasting.
What do you dislike about the product?
It is a little challenging with territory management
What problems is the product solving and how is that benefiting you?
Helping elevate the most important opportunities to our sales teams
Effective Data Solutions, but Pricey
What do you like best about the product?
I find Salesforce Sales Cloud to be incredibly useful in solving our data problems. It has been easy to set up and has effectively assisted my sales department for the last ten years. Due to its comprehensive utility, I would definitely consider purchasing it again.
What do you dislike about the product?
{"I wish it was cheaper."}
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to solve our data problems, providing comprehensive solutions for everything in my sales department.
Complex Setup, But Effective Once Running
What do you like best about the product?
I appreciate the extensive documentation available for Salesforce Sales Cloud, which was particularly helpful in overcoming setup challenges. The user interface is incredibly beneficial for following up with clients, making the process smoother and more efficient. Additionally, the complete Salesforce ecosystem is a compelling reason for considering repurchasing the software.
What do you dislike about the product?
I found the setup process for Salesforce Sales Cloud quite challenging. It was really difficult because it has a lot of moving parts, which made the initial setup cumbersome.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud primarily for client follow-ups, and the interface significantly helps with this task.
Great Centralized Info, But Steep Learning Curve for New Salesforce Users
What do you like best about the product?
It combines all the necessary info in one place that our team needs
What do you dislike about the product?
I wish it was a little more intuitive for our reps who are new to salesforce lingo
What problems is the product solving and how is that benefiting you?
Our leads conversions are excellent
Great Sales Insights, but Onboarding Needs Improvement
What do you like best about the product?
Seeing our sales pipeline and viewing the reports
What do you dislike about the product?
I like the product but change management can be challenging. Easier on boarding tools would be helpful.
What problems is the product solving and how is that benefiting you?
Providing better visibility to our sales pipeline and allow for more visibility at executive level
Great for Lead Generation, but Steep Learning Curve for New Users
What do you like best about the product?
Helps to generate and convert leads for my sales personnel
What do you dislike about the product?
learning curves as new adopters of the product are daunting for the end users
What problems is the product solving and how is that benefiting you?
Filtering the noise and generating leads from potential clients
Great for Long-Term Client Management, but Challenging to Get Started
What do you like best about the product?
Its helpful to manage clients for a long time
What do you dislike about the product?
Difficult to start for begginers so need training
What problems is the product solving and how is that benefiting you?
Security issue
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