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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Kaushal K.

good

  • July 31, 2025
  • Review provided by G2

What do you like best about the product?
This is the Best CRM for My Sales Team. They can easily Manage all the leads in one place. It easily integrate with other Software like Dialer. Daily Use. We can create follow up task etc. No need of pen paper or Sheet for managing Leads. Daily Using. Good Customer Support. Easily Implement with other. Our team daily works on This CRM. Chat support and Customer Care Any time available.
What do you dislike about the product?
Nothing I dislike while using this. Some time it buffer.
What problems is the product solving and how is that benefiting you?
I save my much time while using this.


    Ashish Negi .

Salesforce is very easy to understand and use and most important we can trust on it

  • July 31, 2025
  • Review provided by G2

What do you like best about the product?
the best part about the salesforce is we can make a phone call to our customer in very convenient way
What do you dislike about the product?
there is no such thing which i dislike about this
What problems is the product solving and how is that benefiting you?
the problem which salesforce is solving is we don't have to maintain the customer details by our own which i think is very usefull


    Sunpreet K.

A comprehensive tool to keep a large volumes of Customers on track

  • July 30, 2025
  • Review provided by G2

What do you like best about the product?
Its an ocean of features and functionalities an organionsation can try what fits in for them.
What do you dislike about the product?
It huge number of features made it lose its simplicity and being intuitive
What problems is the product solving and how is that benefiting you?
Having Cutsomer data at one place.


    Amanda S.

When it costs this much, you better use it!

  • July 29, 2025
  • Review provided by G2

What do you like best about the product?
This CMS is a monster. There is really not much that this program doesn't and cannot do. However, it is very easy to use, and has phenomenal customer service. We use Salesforce for everything. Every day all day.
What do you dislike about the product?
That it is so big and it is contingent on my or other's to have an onboard directory.
What problems is the product solving and how is that benefiting you?
Condenses all of our other programs down into this singular one. It is typically easy to navigate.


    Divya H.

Solid CRM

  • July 29, 2025
  • Review provided by G2

What do you like best about the product?
Salesforce scales really well. As our team grew, we could build more tailored workflows, dashboards, and reports without switching systems. It also integrates with most of the tools we already use
What do you dislike about the product?
Licensing cost.As our team grew and we needed more features, we realized a lot of the tools we thought were included actually came with extra costs.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud helps us keep all of our sales activities in one place. efore, we were juggling spreadsheets and emails, and things would easily fall through the cracks. Now, we have a better handle on our pipeline


    Amy C.

A good all rounder

  • July 29, 2025
  • Review provided by G2

What do you like best about the product?
That it pulls together everything in one place, making it easy to track and make it visable to the team what I am wokring on and vice versa
What do you dislike about the product?
It can be quite customisable and maybe quite overwhelming with the features made available
What problems is the product solving and how is that benefiting you?
Many different business units, some with comparable services, chasing the same deals and essentailly competing with ourselves.


    Computer Software

Must have CRM

  • July 28, 2025
  • Review provided by G2

What do you like best about the product?
Super customisable and holds all the information needed for a sales team - a hub for all factual information
What do you dislike about the product?
Not an easy platform to navigate & takes time. Not much external support, so optimising our setup takes a lot of effort & time.
What problems is the product solving and how is that benefiting you?
Lead and opportunity management - single source of truth for all sales activity


    Pradumn k.

User Experience

  • July 24, 2025
  • Review provided by G2

What do you like best about the product?
It's features are really awesome, we can integrate with other software and make the things easy to do, best for doing sales for the business running it helps to manage proficiently and helps in making profit
What do you dislike about the product?
Not much , all Salesforce cloud is providing is awesome
What problems is the product solving and how is that benefiting you?
Helping to integrate with Postman easily to get data through rest api and many more features alongwith it helping to manage the business application smoothly without any much effort and coding


    Olegs K.

A very flexible solution with a lot of Out-of-the-box functionality included

  • July 24, 2025
  • Review provided by G2

What do you like best about the product?
By buying a few Salesforce licences you get access to the whole platform - invest some time to learn it and you can build almost any application you want for your business. Go further and start your own SaaS business on Salesforce.

The platform is powerful that can be set up quite quickly and integrated with other business systems
What do you dislike about the product?
Extremely expensive vs the competition (although SF can be pressed on discounts especially now)
What problems is the product solving and how is that benefiting you?
Visibility of data and establishing a defined process


    Pankaj K.

a powerful +Customizable CRM

  • July 23, 2025
  • Review provided by G2

What do you like best about the product?
how it helps to manage acc, leads, Opportunities and sales process
What do you dislike about the product?
it might be expensive + less coding based customization
What problems is the product solving and how is that benefiting you?
It made customer relationship much simpler, the wizard provides 360 view of customer. we can say its a relationship building toolkit with CRM