Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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One great software for lead management and sales processes
What do you like best about the product?
This software is one of its kind and helpful in completing the end-to-end cycle of my sales process. Salesforce help to make new leads, follow these leads and close sales with the use of timely reminders, automated updates etc to both client and my team.
What do you dislike about the product?
Although I have been using this software for the last six months now, I have not found any real-time issues; it is just that the software is a bit slow sometimes due to many functions running in the background, Its integration with ameyo was easy; but it had slowed down the software a bit.
What problems is the product solving and how is that benefiting you?
Creating my own sales cycle, managing the database, lead follow-up, reminders and updates, database search etc., are the features of salesforce that I am currently using. It has helped me chase my sales, and with the help of its AI-based sales report, I can now see the performance of my team vis-a-vis the team target.
HSV Acquired Taste
What do you like best about the product?
The consolidation on a single screen of all of the pertinent information needed for a sales cycle. Helps you not let anything slip away from oversight.
What do you dislike about the product?
I feel that the sales cadences are a little too rigid and can not currently accommodate a more robust sales cycle. In many organizations, sales are involved beyond the opportunity phase and can often have a presence until the customer receives the product. There are no mechanisms to capture or effectively hand off this type of sales scenario.
What problems is the product solving and how is that benefiting you?
HSV is a great tool for getting people to buy into a lead-to-sales process. HSV documents, tracks, notifies, scores, and scales the process. This is good for a way to notice ways to improve the process as well as it helps the sales reps scale and keep tabs on all of their prospects without losing potential customers in the process.
Recommendations to others considering the product:
Take the time to configure HSV to your sales process. You may need to tailor your sales process to HSV somewhat. This will significantly increase adoption.
The most used CRM for ultra large enterprises.
What do you like best about the product?
Business and work flow are fairly easy to understand.
What do you dislike about the product?
UI and Administrative controls lock the system down. Limited customization. Too many 3rd party apps that need to be purchased. Hard to set up and manage. Not as sales friendly. Data hygiene management tools need improvement.
What problems is the product solving and how is that benefiting you?
Business pipeline management and closing deals
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