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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Medical Practice

Great for Financial Projections and Opportunity Access, No Major Dislikes

  • October 14, 2025
  • Review provided by G2

What do you like best about the product?
The accessibility to opportunities and pipeline for financial projections
What do you dislike about the product?
Thus far it has satisfied my needs from a financial perspective in conjunction with my sales team no dislikes this far that aren’t human error
What problems is the product solving and how is that benefiting you?
It is solving pipeline projections


    Medical Devices

Great Pipeline Visibility, but Navigation Can Be Confusing

  • October 14, 2025
  • Review provided by G2

What do you like best about the product?
Having real-time visibility into the pipeline makes it much easier to track progress and manage opportunities. With all customer data centralized in one location, it streamlines access and ensures everyone is working with the same information. The ability to collaborate across the organization also contributes to improved sales outcomes.
What do you dislike about the product?
Navigating the platform can be confusing, as there are several different ways to interact with opportunities. This makes it challenging for sales team members to learn and adapt to the system.
What problems is the product solving and how is that benefiting you?
Given the lengthy sales cycles typical in the med tech industry, especially during a year with numerous new product launches, this tool is delivering essential insights. These insights are helping to shape our strategy and ensure that business performance aligns with our targets.


    Jesper P.

Great Pipeline Reports, But Steep Learning Curve

  • October 14, 2025
  • Review provided by G2

What do you like best about the product?
Versatility of pipeline reports and creation
What do you dislike about the product?
Not knowing how to make the most of the product
What problems is the product solving and how is that benefiting you?
Reporting on pipeline and closed business and giving possibility for structure


    Nidhi B.

I have used it in almost all clouds and it is easily configurable and easy to learn for users

  • October 14, 2025
  • Review provided by G2

What do you like best about the product?
It is very engaging and seems it is required by every compamy.
What do you dislike about the product?
Noting at all. Using for 12 years and love it.
What problems is the product solving and how is that benefiting you?
It increases sales


    Public Safety

Flexible Sales Processes and Easy Customer Journeys, but Slow Development

  • October 14, 2025
  • Review provided by G2

What do you like best about the product?
I like the flexibility I have to create sales process and workflows. The customer journey is also very easy and makes it easy for my reps to follow.
What do you dislike about the product?
The development of things can sometimes take long.
What problems is the product solving and how is that benefiting you?
It helps my sales rep close deals faster and it gives more insight into sales data for our leaders.


    Manufacturing

Great Funnel Management, but Usability Needs Improvement

  • October 14, 2025
  • Review provided by G2

What do you like best about the product?
Functionality of managing funnel and forecast
What do you dislike about the product?
Sometimes hard to use. And too much data to enter
What problems is the product solving and how is that benefiting you?
Tracking alignment to future revenue


    Stewart M.

Salesforce Sales Cloud Review

  • October 14, 2025
  • Review provided by G2

What do you like best about the product?
This is an AI-powered sales operating system designed to bring together data, people, and intelligence, helping to drive more predictable growth.
What do you dislike about the product?
A number of items exist for sales cloud. For larger companies. High cost and unpredictable add-on pricing. Historically underwhelming AI (now improving with redefined Agentforce). Cluttered user interface and setup burden
What problems is the product solving and how is that benefiting you?
This unified customer platform works seamlessly across various lines of business, ensuring that users have access to the right information at the right moment. It provides a comprehensive 360-degree perspective, which greatly enhances the overall user experience. However, it is hard to determine what is the right info for the right team.


    Subhani P.

Great Business Functionality, No Major Drawbacks

  • October 14, 2025
  • Review provided by G2

What do you like best about the product?
The way it helps users to use based on business functionality
What do you dislike about the product?
Nothing specific all looks good to me all
What problems is the product solving and how is that benefiting you?
To manage all data in a single place


    Laxmi P.

Great for Engagement and Productivity, but Pricey and Complex to Customize

  • October 14, 2025
  • Review provided by G2

What do you like best about the product?
Better engagement for customers and users. Productivity enhancement to generate the leads and opportunities
What do you dislike about the product?
Recommendations can be better and high const for licensing. Steep learning curve for users and complexity of customization
What problems is the product solving and how is that benefiting you?
Improved sales efficiency , better decision making


    Katie M.

Great Central Hub for Sales

  • October 14, 2025
  • Review provided by G2

What do you like best about the product?
It provides our sales team a one stop shop to view all relevant sales information.
What do you dislike about the product?
Manual data entry can be cumbersome for users
What problems is the product solving and how is that benefiting you?
Connecting teams in different regions and product lines.