Salesforce Sales Cloud
Salesforce, Inc.External reviews
10,026 reviews
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The CRM
What do you like best about the product?
This CRM software is an industry standard. So, it's easy to navigate in the platform or ask for help to get what you need as a Sales Rep.
What do you dislike about the product?
Sometimes, I feel like some more modern view are missing (e.g. Kanban or Sankey)
What problems is the product solving and how is that benefiting you?
SFDC solves problems like inefficient sales processes, lack of visibility into customer interactions. In short, you gain time and viability on your pipeline.
A great tool for a large or growing business!
What do you like best about the product?
SalesCloud helps track all my data, stay organized, and have knowledge of everything going on in my organization, and pipeline.
What do you dislike about the product?
Not a downside, but a little bit of a learning curve. Like anything that is worth while, you need to learn how to use it properly to get the most out of it. There are many features that can be added as well that can make it more powerful.
What problems is the product solving and how is that benefiting you?
Salesforce keeps us orgainzed. Maps our accounts and relationships, our GTM stratgey, and or pipeline.
Easy to use and very comprehensive
What do you like best about the product?
I have used Salesforce sales cloud in a all of my previous organizations and its really easy to use and has a number of features to make the sales cycle easy. I used it on a daily basis.
What do you dislike about the product?
Nothing as such, it has been a pretty much positive experience.
What problems is the product solving and how is that benefiting you?
Account Mapping and Information all in one page.
Great tool
What do you like best about the product?
Very helpful on managing the whole sales cycle, keeping notes regarding the clients, helping on follow ups and more
What do you dislike about the product?
It would be great to be able to adapt it to the function of each person, because you lots of options that you never use and can make the interface more complicated to use.
What problems is the product solving and how is that benefiting you?
Helps to manage the whole pipeline easily, to not miss critical information about our clients.
Super helpful for keeping organised!
What do you like best about the product?
It's helpful to be able to generate reports and easily - keeping track when working with a large region. Super easy to use and navigate also.
What do you dislike about the product?
Has to be used with another system for it to be fully functional for Sales.
What problems is the product solving and how is that benefiting you?
Organising prospects and accounts easily which allows me to keep track of the sales cycle for each.
Modular CRM
What do you like best about the product?
The power of the tool and its modularity, allowing us to adapt to the needs of our users.
The environment and the ability to integrate new tools and functionality.
The environment and the ability to integrate new tools and functionality.
What do you dislike about the product?
A technical environment not always easy to integrate because it is complex
What problems is the product solving and how is that benefiting you?
A concentration of customer data in a multi-channel mode.
The complete visualization of the customer relationship and the ubiquitous interoperability.
The complete visualization of the customer relationship and the ubiquitous interoperability.
Salesforce review
What do you like best about the product?
List view, management of emails, and report view.
What do you dislike about the product?
Email description is not visible at a glance, we need to click on each email to read the body
What problems is the product solving and how is that benefiting you?
Email distribution among employees
Salesforce is a Show
What do you like best about the product?
The platform is highly customizable. Companies from different sectors can adjust Salesforce according to their specific needs.
What do you dislike about the product?
Since the platform is highly customizable, some specific customizations can be time-consuming to implement without the help of a consultant or certified developer.
What problems is the product solving and how is that benefiting you?
Because it is possible to send a mass communication, it helps in the agility of service.
Salesforce Sales Cloud is the main tool for Sales Person
What do you like best about the product?
Have everything of my clients there: opportunities, notes, phones, mail..
What do you dislike about the product?
I think Salesforce Sales Cloud could be more user friendly
What problems is the product solving and how is that benefiting you?
It helps me to have all the information about my customers so I can be more efficient in my calls.
Good software overall
What do you like best about the product?
Very versatile software, it's important to ensure you're setting it up right the first time around
What do you dislike about the product?
Complexity can compound very very quickly
What problems is the product solving and how is that benefiting you?
Keeps our entire sales ops process organized in one place, a single source of truth
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