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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Matteo C.

CRM Campaign Specialist

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
It centralizes customer data, automates sales tasks, and offers smart forecasting tools that boost efficiency.
What do you dislike about the product?
It can be complex to set up, requires training, and costs can add up with customizations.
What problems is the product solving and how is that benefiting you?
It helps track leads, automate tasks, and improve team coordination, making sales faster and more efficient.


    Computer Software

Great Product, But Too Many Clicks

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
Great Product and great user interface. Love it.
What do you dislike about the product?
To many clicks, security management is tedious and need admin help.
What problems is the product solving and how is that benefiting you?
Empower agents and productivity


    Information Technology and Services

Great Customer 360 Features, but High Cost

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
Customer 360 provides a comprehensive view of customer data and enables seamless data connection across various platforms. This integration helps ensure that information is consistent and accessible, making it easier to manage customer relationships and insights.
What do you dislike about the product?
There are concerns regarding the cost, as well as the significant amount of data preparation required both initially and on an ongoing basis.
What problems is the product solving and how is that benefiting you?
Lead generation and customer profiling


    Airlines/Aviation

Comprehensive and User-Friendly, but Overwhelmingly Feature-Rich

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
Salesforce sales cloud is comprehensive and easy to use.
What do you dislike about the product?
There are many functions which makes it complicated to have it all into an integrated system.
What problems is the product solving and how is that benefiting you?
Allows me to reach out to my partners


    Manufacturing

Great Scalability, But Outdated UI and Annoying Save Process

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
Scalability and the expandability make the product a leader in the industry
What do you dislike about the product?
UI looks like it's from 2010. Clicking save Everytime I update a record.
What problems is the product solving and how is that benefiting you?
Identify user engagement.


    Airlines/Aviation

Easy Maintenance, but Some Drawbacks in SF Sales Cloud

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
What I like about SF Sales Cloud is ease of maintenance.
What do you dislike about the product?
What I dislike about SF Sales cloud is integration
What problems is the product solving and how is that benefiting you?
SF sales cloud helps to simplify workflows and processes which are tedious


    Pradip B.

Easily Identifies Target Customers, No Major Drawbacks

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
It helps recognizing target customer base with ease
What do you dislike about the product?
Not really anything. It meets the needs of mine.
What problems is the product solving and how is that benefiting you?
It is streamlining sales processes and driving revenue.


    RAM S.

Great User Experience, No Complaints

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
User experience and detailed view to users
What do you dislike about the product?
Nothing, as of now. Need to have more features
What problems is the product solving and how is that benefiting you?
It’s solve multiple clicks and navigation of users


    Ana Paula B.

Comprehensive CRM with High Usability

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
I find Salesforce Sales Cloud's ability to keep track of our proposals immensely beneficial, allowing us to know what we're winning and losing. The notifications feature is invaluable for keeping team members informed and on track with deadlines. It consistently helps organize and keep our data up to date, making management efficient.
What do you dislike about the product?
I'm not sure about specific changes for Salesforce Sales Cloud, but the price is a concern for me. I'd prefer if it were cheaper.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud helps us track proposals, identify wins and losses, and notify team members of upcoming tasks, keeping data organized and up-to-date.


    Reut S.

Easy to Use and Customize, but Missing Escalation Features

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
Its a great tool easy to use, implement and customize
What do you dislike about the product?
Lack of features like escalation processes
What problems is the product solving and how is that benefiting you?
Center of all sales processes in one place