Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Streamlined Sales Process with Robust Integration
What do you like best about the product?
I find Salesforce Sales Cloud to be the best CRM solution available. It offers a seamless process for tracking and converting leads into opportunities, which streamlines my sales workflow and speeds up the process tremendously. I also appreciate the integration capability with Klient PSA, which enhances project management by smoothly transitioning opportunities into projects. The extensive online resources available made the setup straightforward and user-friendly, allowing me to prioritize and manage my leads and opportunities effectively.
What do you dislike about the product?
I find the lack of clarity around implementing the Agent 360 feature challenging. More information and best practices on how to implement it would greatly enhance my experience.
What problems is the product solving and how is that benefiting you?
I use the product to track leads and opportunities, streamlining prioritization and closing processes for faster sales operations.
GoodLead Workflow, But Room for Improvement
What do you like best about the product?
All the opportunties and contracts workflow
What do you dislike about the product?
without customization, lead flow is not goog
What problems is the product solving and how is that benefiting you?
Qe are using sf as our source of truth, so I’ve made a lot of customization. Salescloud is powerful
Love the Salesforce Cloud
What do you like best about the product?
The Salesforce cloud is so great and wonderful
What do you dislike about the product?
Nothing should be disliked for Salesforce Sales Cloud
What problems is the product solving and how is that benefiting you?
It’s time saving for me
Highly Customizable but Reporting Needs Improvement
What do you like best about the product?
Highly customizable and scalable. Very easy to adapt to changing needs of a rapidly growing sales organization
What do you dislike about the product?
Reporting is ok but could be more robust. Advanced analytics require an outside application
What problems is the product solving and how is that benefiting you?
Allows us to seamlessly manage our sales process
Great Case Management, but Limited Customization Options
What do you like best about the product?
Service cloud is a great case management tool
What do you dislike about the product?
Not much customization allowed. Quite restrictive
What problems is the product solving and how is that benefiting you?
Case management tool. Great to see all in one.
User-Friendly Interface for Selling, But Needs Some Improvements
What do you like best about the product?
Interface to make it easy to sell products
What do you dislike about the product?
Interface could use improvement, and improve tab placement
What problems is the product solving and how is that benefiting you?
Selling to customers, lead generation
Efficient Sales Process, but Customization Can Be Overwhelming
What do you like best about the product?
I appreciate how Salesforce Sales Cloud’s lead and opportunity management features help streamline the sales process and enhance my team’s productivity.
What do you dislike about the product?
I think the customization options are quite powerful, but at times they can feel overwhelming. This can make the initial setup process slower and may also affect how quickly users are able to get started.
What problems is the product solving and how is that benefiting you?
Sales Cloud brings all our leads into one place, streamlines our sales processes through automation, and monitors our performance. This has helped us close deals more quickly and gain better insight into our revenue.
Great for Boosting Leads, but Customization Needs Improvement
What do you like best about the product?
Healpfull to increase leads and opportunities
What do you dislike about the product?
Graphic and customization not ever easy to personalize
What problems is the product solving and how is that benefiting you?
Leads management and increase sales
Seamless Integration and Setup, Needs Licensing Clarity
What do you like best about the product?
I appreciate that Salesforce Sales Cloud is easy to set up and customize quickly for each client, making it highly adaptable to our needs. Integrating various tools through the AppExchange is seamless, and the system's scalability ensures it can grow with our future demands. The ability to manage sales, company, and marketing aspects all in one platform is highly beneficial.
What do you dislike about the product?
I sometimes find it difficult to understand how entitlements work, particularly in terms of licensing counts and setup for users. User management and conditioning, along with some background setup elements, are areas I would like to see improved. It would be beneficial for these aspects to be more efficient and easier to use.
What problems is the product solving and how is that benefiting you?
I find Salesforce Sales Cloud easily integrates tools, streamlines customization for clients, and is scalable for business growth, enhancing overall efficiency.
Great for Opp Management and Forecasting, but Pricing Needs Improvement
What do you like best about the product?
Opp Management and forecast
Account management
Account management
What do you dislike about the product?
Pricing and confusion about licenses are a pain
What problems is the product solving and how is that benefiting you?
Lead conversion
Pipeline management
MC Sync for campaign management
Pipeline management
MC Sync for campaign management
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