Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Streamlined Physician Liaison Management with Stellar Support
What do you like best about the product?
I appreciate the general ease of use of Salesforce Sales Cloud, making it user-friendly for our team on a day-to-day basis. The integration of new features like maps and lead management tools is incredibly beneficial. The ongoing education and support from Salesforce help maintain the platform effectively.
What do you dislike about the product?
Nothing at this time
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to manage physician liaison opportunities, streamline onboarding, and grow our network. It offers ease of use and innovative features like lead management, maps, and agenting capabilities, supporting our health system's growth.
Great Platform for Sales and Operations—No Complaints So Far
What do you like best about the product?
Great platform for our salea team and operations
What do you dislike about the product?
Nothing much yet. Its a cool tool for our company
What problems is the product solving and how is that benefiting you?
No visibikity of our pipeline
Salesforce Sales Cloud: Streamlined Sales Process with No Dislikes
What do you like best about the product?
This tool streamlines the sales process, making it easier to close deals and achieve success.
What do you dislike about the product?
I don't have any complaints when it comes to Salesforce Sales Cloud.
What problems is the product solving and how is that benefiting you?
Allowing AEs/SDRs to work quickly and efficiently
Powerful AI and Automation, but Initial Setup Can Be Overwhelming
What do you like best about the product?
Power of the platform - Ai and automations across a broad portfolio
What do you dislike about the product?
Very flexible which can also overwhelm when implementing the first time.
What problems is the product solving and how is that benefiting you?
Omnichannel lead generation and conversion to booking.
Great for Sales Tracking, but Pricing Limits Basic User Access
What do you like best about the product?
Manage my sales pipeline, track activities and general reports
What do you dislike about the product?
Pricing model to provide access to more basic user just to access some reports
What problems is the product solving and how is that benefiting you?
Tracking qualifying and managing opportunities
Easy Implementation and Great OOTB Features, but CPQ Falls Short
What do you like best about the product?
Its very easy to implement and there a lot OOTB functionality
What do you dislike about the product?
The CPQ is not supporting my company’s requirements
What problems is the product solving and how is that benefiting you?
Optimizing sales processes
Great for Business Transformation, but License Fees Limit Scalability
What do you like best about the product?
The way it drove our business model transformation and enabled our operating model
What do you dislike about the product?
The license fees are prohibitive to scale
What problems is the product solving and how is that benefiting you?
Consistency in service delivery
Process efficiencies and optimisation
Scalability
Process efficiencies and optimisation
Scalability
Effective AI Assistance, but SDR and Sals Coach Agents Need Improvement
What do you like best about the product?
The most frequently used objects are set up very well, and the AI assistance features are quite effective.
What do you dislike about the product?
The SDR agent and Sales Coach agent on Sales Cloud are not very impressive.
What problems is the product solving and how is that benefiting you?
It is helping us build our entire sales pipeline, which we can then use to track and increase our revenue.
Boosted Customer Engagement with Intuitive Automation
What do you like best about the product?
I appreciate Salesforce Sales Cloud for how it helps with automation and setup, making it easier for us to contact more customers and gain visibility. The ease of using it, along with features like cadence building, greatly enhances our team's efficiency. Plus, it integrates well with other tools like Highspot and SMS texting.
What do you dislike about the product?
I dislike the send limitations and data storage capacity in Salesforce Sales Cloud.
What problems is the product solving and how is that benefiting you?
I find Salesforce Sales Cloud automates processes, helping us contact more customers, increasing our visibility and efficiency.
Efficient Route Planning and Seamless Integration with Salesforce Maps
What do you like best about the product?
Salesforce Maps makes it easy to visualize customer data geographically, helping teams plan routes and territories efficiently. It integrates smoothly with Salesforce, saving time and improving field productivity.
What do you dislike about the product?
The setup and customization process can be a bit complex at first. It also requires a strong internet connection to perform smoothly, especially when handling large data sets.
What problems is the product solving and how is that benefiting you?
Salesforce Maps helps solve the challenge of efficiently planning routes and managing territories for field teams. It provides real-time visibility into customer locations and sales activities, which improves scheduling, reduces travel time, and increases productivity. Overall, it helps our team make smarter, data-driven decisions while saving time and resources.
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