Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Sales Force use experience
What do you like best about the product?
It is a compact software, Easy to use and user friendly for the people to track the lead status, details etc.. with proper future task as well. The best part is regarding the future task notification on the software and even to the email.
What do you dislike about the product?
Nothing much as such. But It would be better if all can see a lead details without an edit option even though if you don't have the lead then I feel this will be helpful for the associates.
What problems is the product solving and how is that benefiting you?
As a sales CRM it is helping to track all the leads with activities and update the status on regular basic with a proper tracking on the same. I would say an easy to use CRM.
Reliable and powerful CRM with a lot of flexibility
What do you like best about the product?
I like the customizability the most. You have one database with all data over your leads/opportunities and accounts. You can customize the various views administrative or individual, and therefore can adjust the data to your role.
What do you dislike about the product?
The UI could use a bit more modern touch, but that's honestly a small issue. Because of its powerfulness, there might be some features that are not so easy to find - but that's solvable with a bit of research. E.g., Salesforce Trailhead.
What problems is the product solving and how is that benefiting you?
It gives us one holistic view of our leads, prospects and customers - throughout the buying cycle and Customer success. The whole GTM organization has access to and can share information. It also allows us a full view of each level - from the detailed view of a specific account to overall reports about the organizations/regional results.
A really useful software for user research!
What do you like best about the product?
I like the menus Cases and Reports. Thanks to them I did a great user case research related to my job goals.
What do you dislike about the product?
During my research there were so many cases and the volume which I needed to read was really huge. I dislike the lack of solution for smart filtering and searching.
What problems is the product solving and how is that benefiting you?
I needed to search for specific client information. Thanks to Salesforce and specifically the menus Cases and Reports, I successfully finished the research.
The best CRM on the market
What do you like best about the product?
Salesforce Sales Cloud provides a comprehensive solution for improving the performance of any company's sales team. Its suite of automated tools and features gives teams rapid access to customer information, enabling them to become customers faster than ever before. The ability to personalise processes with just a few clicks quickly increases sales while simplifying operations across all devices, whether desktop or mobile. With quick access and actionable insights derived from trusted customer data, users can more accurately estimate potential close opportunities, helping to increase overall sales success rates in an efficient way never before possible!
What do you dislike about the product?
I find that Salesforce Sales Cloud's slow performance on rare occasions can be a bottleneck for the entire system. I also feel that their chat support should be optimised to avoid having to use two different browser windows to properly perform certain operations. In addition, duplicate cases are an unnecessary obstacle that should be avoided as they hinder progress and productivity.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud solves my problem of managing multiple customer cases and data simultaneously. With this CRM system, I can reliably process all the necessary information for each individual deal in an organised format to close them efficiently.
Revolutionizing Sales with Salesforce Sales Cloud
What do you like best about the product?
Salesforce Sales Cloud is a top-notch sales management software that provides businesses with a comprehensive and intuitive solution to streamline their sales processes. One of the best things about it is its ability to offer real-time insights into sales performance and pipeline management. With its user-friendly interface, sales teams can quickly and efficiently track their progress and make informed decisions. Another great feature of Salesforce Sales Cloud is its integration capabilities. It seamlessly integrates with many tools and platforms, including email, social media, and marketing automation, making it an essential tool for any sales team. Additionally, its robust reporting and analytics capabilities allow for custom report creation and provide businesses with deep insights into their sales data, enabling them to make data-driven decisions.
What do you dislike about the product?
One of the things I disliked about Salesforce Sales Cloud was the steep learning curve. There is a lot to learn and understand when using this platform, and for new users, it can be overwhelming. It takes time to get familiar with the interface, and there is a lot of customization that needs to be done to make the platform truly work for your business. Also, The pricing model for Salesforce Sales Cloud can be quite expensive, especially for smaller businesses. The cost of the platform can quickly add up, especially if you need to purchase additional modules or add-ons to enhance your experience.
What problems is the product solving and how is that benefiting you?
One of the key problems that Salesforce Sales Cloud solves is the challenge of managing customer data and interactions in a centralized and organized manner. With Salesforce Sales Cloud, we can store and access customer data from anywhere, at any time, and on any device. This makes it easier for us to access customer information and make informed decisions, leading to increased sales and customer satisfaction. Another problem that Salesforce Sales Cloud addresses is the challenge of streamlining sales processes and activities. It helps automate routine tasks, prioritize leads and opportunities, and track sales progress. This saves time and effort, freeing up sales teams to focus on high-value activities that drive results.
Great product but....
What do you like best about the product?
We have Salesforce.org, the platform that is offered at no charge for 501c3 nonprofit organizations. What I like best is the tremendous capabilities it offers for CRM. What I like least is the amount of time required to become fully familiar with these tools and effectively use them.
What do you dislike about the product?
It feels like it would take a full-time associate just to manage Salesforce and truly maximize all the capabilities. For a small, volunteer-run organization like ours, it can feel so overwhelming, to the point that we dread using it.
What problems is the product solving and how is that benefiting you?
Salesforce is the ultimate CRM tool. If used correctly, it can keep your company or nonprofit organized beyond your wildest dreams. It can provide great in-depth data about your clients, donors, volunteers and more. There is just a steep learning curve to become proficient.
A powerful tool for driving sales success
What do you like best about the product?
Salesforce Sales Cloud has been invaluable for our business, as its comprehensive suite of tools has enabled us to make the most out of our sales efforts. From the easy-to-understand user interface to the powerful API, the Sales Cloud has everything we need to effectively manage our sales activities and gain meaningful insights from the data collected. Furthermore, its interoperability with other applications allows us to take advantage of the full potential of our resources.
What do you dislike about the product?
Despite some implementation glitches that we experienced, the tech support team offered great assistance to help us get up and running quickly.
What problems is the product solving and how is that benefiting you?
With Salesforce, we can track metrics accurately, save time by automating mundane tasks, and provide better customer service. This allows us to be more productive and enhance customer relationships.
A good service in CRM industry but expensive and need AI and advance algorithmic functioning.
What do you like best about the product?
Salesforce services allow organizations to understand their customers better, improve customer service, and increase sales. It also helps to streamline operations, reduce costs, and improve efficiency. I feel that the response from salesforce service is professionally upgraded in recent times, showing that it is adaptive to new customer demands.
What do you dislike about the product?
Salesforce services are costly and need proper budgetary freedom to get them done. However, this problem is being managed by salesforce by providing discounts for businesses in emerging economies.
What problems is the product solving and how is that benefiting you?
Salesforce Services is helping organizations manage customer relationships better, automate business processes, and gain insights into customer data. By leveraging Salesforce Services, I understandood my customers better, improved my customer service, and increased sales.
Recommendations to others considering the product:
One should go for salesforce without second thoughts as the out-of-the-box solution enhances the overall service capacity and increases KPIs as the outcome can be well delivered.
necessary for your sales game
What do you like best about the product?
it is the best way to have a clear picture of who you are outreaching to, why you are, how it's going, what opps are open, where they are in the pipe, and who all is connected to an account.
What do you dislike about the product?
the data and info in salesforce sales cloud can get junked up pretty quickly if you don't have good salesforce hygiene. it doesn't always catch duplicates so sometimes you might step on someones toes.
What problems is the product solving and how is that benefiting you?
without salesforce sales cloud, it's hard to stay on top of who you are reaching out to at what accounts, what campaigns you're running, what your pipeline looks like.
Salesforce Sales Cloud Review
What do you like best about the product?
I like the new omnichannel feature which is very good addition
What do you dislike about the product?
Not that I noticed or aware of since I started using it
What problems is the product solving and how is that benefiting you?
Sales Could help with the process automation feature, which makes it easy for the user to drag and drop to build process automation.
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