Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
over all it was good with some corrections
What do you like best about the product?
The overall experience and the comfortability to work on a smoother base there is an excellent mode to operate the general updates are good, and I like the overall workflow.
What do you dislike about the product?
The UI is a little outdated, and the crash that happens in between on top of that some times it's dificult to manage the log inn, and some of the filters will not work
What problems is the product solving and how is that benefiting you?
I can work from any were in the world , the remort work option is really good thank you for that this is realy convinent the the smooth flow is good and direct call
Easy to learn and quick to use
What do you like best about the product?
The user will have complete access on each and every stage of the lead and will be able to track easily. Salesforce integration with other 3rd party software works seamlessly. For presentations, we can use tableau reports directly from Salesforce.
What do you dislike about the product?
No major issues with the Salesforce Sales cloud. Consecutive refreshes on the dashboard page are not available. On rare occasions, the server works slowly. But Overall had a good experience with Salesforce Sales Cloud.
What problems is the product solving and how is that benefiting you?
Complete tracking and accountability of leads available in the system. Easily able to manage and analyze the Sales reports and track the performance and conversion rates of the leads.
Best CRM till date
What do you like best about the product?
I have used multiple CRMs, but salesforce is the best CRM I have come across. Its user- friendly and easy to use. I can easily track the lead status and create multiple filters according to need. Salesforce has made it easy to track the lead status and follow up efficiently.
What do you dislike about the product?
The platforms sometimes lag, and it takes some time for them to get back online. Other than that, I don't see any significant flaws with the platform. It would be great if salesforce were more optimized.
What problems is the product solving and how is that benefiting you?
Salesforce helped me to track my leads and to do timely follow-ups. Also, I can create multiple reports, which allows me to improve my efficiency and make more sales.
A pretty good reporting tool.
What do you like best about the product?
I like that I can make my own reports and that reports can be shared with others easily. Using the integration between SalesForce and SalesLoft makes my day-to-day tasks much easier, as I can import accounts that need to be worked on.
What do you dislike about the product?
Sometimes I find that the filters are not working properly, or hard too hard to use. it does take some time to get it right and useable.
What problems is the product solving and how is that benefiting you?
Salesforce has become our "single source of truth" across our organization. Having one place for all accounts where everyone can look at accounts and see past activity has been very useful. We track who the account belongs to, meaning we can easily find the correct person to take over the account and its needs. It's also being used as a tracking tool, tacking call numbers, sales numbers, emails, etc.
Stressfree Work Manager- A personal assistance
What do you like best about the product?
It helps to manage your lead without any written notes.
The notification system will remind you what to do and how to do it.
Even pie charts will show a mirror how much we need to work to accomplish a particular target
The notification system will remind you what to do and how to do it.
Even pie charts will show a mirror how much we need to work to accomplish a particular target
What do you dislike about the product?
It is having many functions at once, which can sometimes confuse what to do. Efficiency is decreased when the page is loading. Because of multiple facilities it make systems slow
What problems is the product solving and how is that benefiting you?
It helps to manage the leads efficiently, Sometimes work gets doubled, but salesforce manages every schedule effectively where we can easily shortlist the priority at once.
best to use it
What do you like best about the product?
Maintaining track of the people is easy and if we forgoot about the callback or any details of the customer salesforce is not useful to me and little easy to you
What do you dislike about the product?
Sometimes it tough to get the information from and updating this are little confusing, so if it uses d to be user friendly it could be good to use and the speed will logging into the salesforce is quite difficult
What problems is the product solving and how is that benefiting you?
When i have call back there is no nessary for me to go back to the customer's details directly i get the notification about the callback, and I can easily feth the customer details and take up my call
Effective for task mgmt and reporting but efficiency needs improvement
What do you like best about the product?
Salesforce is very helpful for pipeline management, managing daily tasks and follow up items, and various reporting needs. It integrates with many third party software solutions.
What do you dislike about the product?
The new Salesforce Lightning version has so many click throughs and is generally slower. It can take a lot of time to hover over links to reveal key data items you need to see, or worse, having to open multiple browser tabs to see more detailed account/opportunity information. There's so much data they are trying to show or link to on a page, but I find that most of the important data is buried or hidden behind "view more/all" links, or the shown in the hover over pop up windows, so I constantly have to dig deeper to find what I need and often get lost in dozens of browser tabs.
What problems is the product solving and how is that benefiting you?
Sales campaign management, pipeline staging and reporting, task management, activity tracking, account management and reporting, cross sell opportunitites, managerial reporting, market sizing, territory planning.
Great way to keep it all in one tab!
What do you like best about the product?
What I love most about Salesforce is that you are able to pull so many things out of one app or "tab" You can view an account, and reports, and also create your own reports.
What do you dislike about the product?
What I dislike abou Salesforce is at times it runs a little slow or the reporting is always 1 day behind.
What problems is the product solving and how is that benefiting you?
Salesforce solves many problems with reporting and lets you create your own reporting as well which helps me in my role with my company.
Best CRM tool
What do you like best about the product?
With salesforce I'am able to manage my leads which is assigned to me. Which is helping with proper follow-up with my customers and timely I can reach out to them. Salesforce increasing my productivity in terms of work
What do you dislike about the product?
Best experience I have with Salesforce, only few reports to access salesforce can give better access to all the user. Customized reports are available but same time user centric report generation can be implemented
What problems is the product solving and how is that benefiting you?
Starting from the lead management, maintaining the lead status and stages clear idea Salesforce is giving. Through saleforce lead management I can generate more revenue to the organisation by following up with my leads proper way.
Versatile integration and sales tool
What do you like best about the product?
Customizable dashboards by user role are one of my favorites, I also love the ability to create subscribed reports that go out to stakeholders on a cadence. I got my admin certification just so I could run our salesforce instance, I've added lead source generation tools, a CLM, and stage logic for multiple sales business processes. Huge plus is the number of tools that integrate, although not all partner integrations are made equal.
What do you dislike about the product?
1. Upcharge for everything and different "modules"
2. Flows and more complex business process workflows still are technically challenging even for certified admins, they need to address and make this simple out of the box for non technical users to build workflows and business rules/logic
3. Admin management can be complicated, hard to find what you need as you configure your instance
2. Flows and more complex business process workflows still are technically challenging even for certified admins, they need to address and make this simple out of the box for non technical users to build workflows and business rules/logic
3. Admin management can be complicated, hard to find what you need as you configure your instance
What problems is the product solving and how is that benefiting you?
Allowing us to formulate sales process, define answers like when something is qualified or unqualified, create tasks and reminders for things like renewals and non renewal clauses, manage multiple business processes and send contracts to a CLM. Lead and opp pipeline routing and management, establishing base sales metrics and trying to start understand the customer journey
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