Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Salesforce helps to automate processes and understand data
What do you like best about the product?
It is a great tool to keep everything according to our standard process. We also can see how we can work better on the opportunities.
What do you dislike about the product?
You need to input data. I hope we will automate that with EinstienGPt
What problems is the product solving and how is that benefiting you?
It helps to keep track of all our activities
Crm experience
What do you like best about the product?
I like the fact that the tool not only allows you to track your leads and contacts but you can manage your pipeline and build reports to increase sales in collaboration with others.
What do you dislike about the product?
I don't like the fact that integration with salesforce from third party data and analytics can become very cumbersome if it doesn't follow the salesforce data model.
What problems is the product solving and how is that benefiting you?
It keeps track of the client information and help manage the relationship with the client on a regular basis with sales information to back up the relationship. It also helps increase sales territory based on performance which help increase individual employee rating at year end.
The presentation attend gave brief overview of revenue/sales cloud insight
What do you like best about the product?
The easiest ways to build app builders, flows, processes withing minimal amount of time. There are more out of box solution available to decrease more time consumption and finish work effortlessly
What do you dislike about the product?
There is no more interactive home page we can built for guidance. Reports and dashboards have certain limitations. The reports can only show certain amount of data. There is no better option to blink bell alert notification on home page
What problems is the product solving and how is that benefiting you?
Interaction between end users of company and customer. It give us data to business user for analyzing revenue amd growth of company. It opens up good solution to integrate with different vendors
Great building blocks
What do you like best about the product?
They system comes with so many out of the box features it makes the implementation process really smooth. Easily customizable to meet needs of various sales teams without requiring different applications. Very excited to get started!
What do you dislike about the product?
Some of the loading times have been a challenge. This may be product, infrastructure or a combination.
What problems is the product solving and how is that benefiting you?
Bringing lots of different data sources together in one managed source of truth. If it isn't in Salesforce, it didn't happen.
Senior Manager, Business Solutions
What do you like best about the product?
CRM, easy to configure and customised. Sales cloud can be used out of box or customised as needed. We integrated sales cloud w many 3rd party tools.
What do you dislike about the product?
If you have a sf admin who is not skilled he or she can messed up the sf structure and very hard to cleanup and optimise
What problems is the product solving and how is that benefiting you?
Manage our subscription and ad sale processes, without sales cloud we cannot mange our customers and sales.
Sales Cloud as a partner manager
What do you like best about the product?
I leverage Salesforce sales cloud to manage incoming partnership requests, manage current partners, and track partner status. One of the most efficient ways I use sales cloud is at the account level under kanban view.
When a new partner lead comes in, I can create an account for it and easily track the partner life cycle from start to finish. Having to track dozens of partners this makes it very simply for me to manage follow up and action items to keep a partner progressing forward.
When a new partner lead comes in, I can create an account for it and easily track the partner life cycle from start to finish. Having to track dozens of partners this makes it very simply for me to manage follow up and action items to keep a partner progressing forward.
What do you dislike about the product?
I don't have any particular dislike with how I use Salesforce sales cloud, but what would be helpful is tying our slack channel to Salesforce. A lot of my partner relationships are on slack today and being able to have slack and Salesforce connected to track partner agreements, new leads, or opportunities would be really helpful!
What problems is the product solving and how is that benefiting you?
Salesforce sales cloud is helping me track a large number of partners in one view and be able to easily track where these partners are at in their life cycle. Before, we were tracking partners on spreadsheets, manually uploading referrals, adding new contacts, and keeping partner agreements in personal devices. Now everything is uploaded into Salesforce and it saves our teams hours of time daily to focus on bigger initiatives.
Very useful tool with an enormous ecosystem of supporting products
What do you like best about the product?
Very useful tool. Integrates well with all business processes. Very large ecosystem of supporting products and solutions. Intuitive and easy to use but also infinitely customisable
What do you dislike about the product?
Design can be a bit messy at times. Requires some work to get the optimal customisation. The ecosystem of products could be streamlined and certain products could be merged
What problems is the product solving and how is that benefiting you?
Single source of truth for all commercial data. Ability to visualise and summarise large data sets. Ability to set data governance and standards. Large user community
Review for sales cloud
What do you like best about the product?
To have the salesfoce data as the source of truth and use this to grow the business and develop segmentation. To probide useful insights to the business. To be able to track sales activity
What do you dislike about the product?
The design can look like an internal sytem which can be sometimes making more sense but for when sales people have to use it would be good to have it more user attractive design
What problems is the product solving and how is that benefiting you?
The sales data management side to higher the visibility to every single step of the sales pipeline and to keep the governance in place for future issues. And reporting.
Salesforce in 4PL
What do you like best about the product?
The vertical integration through all Salesforce products. Continued access to training. Ease of use along with continued development on tight cycles
What do you dislike about the product?
Ease of training non-technical users on new products can be hard sometimes.
What problems is the product solving and how is that benefiting you?
Outdated CRM and lack of integration with our other systems.
CRM for logistics
What do you like best about the product?
Faster easier lead generation product for sales staff.
What do you dislike about the product?
Lots of options and configurations, IT staff care and feeding.
What problems is the product solving and how is that benefiting you?
Customer centric model vs load centric. So we can scale multi-modal
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