Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Great Pipeline Standardization, but Too Many Clicks for Updates
What do you like best about the product?
Standardization of pipeline management and deal tracking
What do you dislike about the product?
Too many clicks for some updates to feed all required fields
What problems is the product solving and how is that benefiting you?
Deal tracking and business unit managememt
Effective Sales Tracking with Salesforce Sales Cloud
What do you like best about the product?
I like how Salesforce Sales Cloud helps me track my company's sales information every month efficiently. It presents company and customer information in a very clear way. I appreciate its ability to track personal sales clearly and value the overall customer satisfaction it provides. I also like that nothing is difficult to use within the platform, which enhances my experience significantly.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to track my company's sales information monthly, showing company and customer information clearly, enhancing customer satisfaction.
Great Account Discoverability, but Merging Sales Cloud Orgs Is Frustrating
What do you like best about the product?
The discoverability of my accounts and how to actions especially s AgentForce will step in to help
What do you dislike about the product?
When needing to combine sales cloud orgs
What problems is the product solving and how is that benefiting you?
Alignment of our customer data and supporting integrations to create customers in our own products
Great Sales Cloud Features for Account and Lead Management
What do you like best about the product?
Sales cloud account management, lead management, opportunity management, forecasting
What do you dislike about the product?
Not much sales cloud features are un-useful.
What problems is the product solving and how is that benefiting you?
Account management
Simple for Employees, but Can Become Cumbersome if Overbuilt
What do you like best about the product?
Simplicity for our employees to do their work.
What do you dislike about the product?
It can get too complex or cumbersome if built that way.
What problems is the product solving and how is that benefiting you?
Unity across field sales processes
Great Analytics for Management, Simple for Sales Reps, but Some Features Need Fewer Clicks
What do you like best about the product?
This tool really simplifies life for sales reps, and for management, it provides all the analytics you might need.
What do you dislike about the product?
Certain features require two clicks to access instead of just one.
What problems is the product solving and how is that benefiting you?
Sales pipeline & analytics
Easy Setup and Fun Implementation Experience
What do you like best about the product?
Easy set up and use for the people in my org
What do you dislike about the product?
Nothing at the moment, we have had fun implementing
What problems is the product solving and how is that benefiting you?
Time response in cases for clients and in house
Great Platform Structure, But Low Adoption Due to Underdevelopment
What do you like best about the product?
The platform is structured in a way that helps our sales team effectively manage their business.
What do you dislike about the product?
This is mostly due to our staff not developing it to the best it can offer- low adoption rates
What problems is the product solving and how is that benefiting you?
This platform provides a single place to observe customer habits and interactions, making it easier to understand their behavior.
Great Customization Options
What do you like best about the product?
Broad customization to create numerous business processes
What do you dislike about the product?
Escalating costs over time. Grow or pay more are your only options.
What problems is the product solving and how is that benefiting you?
Integrating processes and breaking down silo’s of data
Great Customization and Integration, but Can Be Overwhelming
What do you like best about the product?
Excellent customization, integration options, out of the box and custom code…
What do you dislike about the product?
Almost too much sometimes like a kid in a candy store
What problems is the product solving and how is that benefiting you?
Sales team efficiency and opportunity/revenue tracking
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