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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Consumer Electronics

Great Pipeline Standardization, but Too Many Clicks for Updates

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
Standardization of pipeline management and deal tracking
What do you dislike about the product?
Too many clicks for some updates to feed all required fields
What problems is the product solving and how is that benefiting you?
Deal tracking and business unit managememt


    Archana M.

Effective Sales Tracking with Salesforce Sales Cloud

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
I like how Salesforce Sales Cloud helps me track my company's sales information every month efficiently. It presents company and customer information in a very clear way. I appreciate its ability to track personal sales clearly and value the overall customer satisfaction it provides. I also like that nothing is difficult to use within the platform, which enhances my experience significantly.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to track my company's sales information monthly, showing company and customer information clearly, enhancing customer satisfaction.


    Hospitality

Great Account Discoverability, but Merging Sales Cloud Orgs Is Frustrating

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
The discoverability of my accounts and how to actions especially s AgentForce will step in to help
What do you dislike about the product?
When needing to combine sales cloud orgs
What problems is the product solving and how is that benefiting you?
Alignment of our customer data and supporting integrations to create customers in our own products


    Jonak B.

Great Sales Cloud Features for Account and Lead Management

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
Sales cloud account management, lead management, opportunity management, forecasting
What do you dislike about the product?
Not much sales cloud features are un-useful.
What problems is the product solving and how is that benefiting you?
Account management


    Jeff P.

Simple for Employees, but Can Become Cumbersome if Overbuilt

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
Simplicity for our employees to do their work.
What do you dislike about the product?
It can get too complex or cumbersome if built that way.
What problems is the product solving and how is that benefiting you?
Unity across field sales processes


    Information Technology and Services

Great Analytics for Management, Simple for Sales Reps, but Some Features Need Fewer Clicks

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
This tool really simplifies life for sales reps, and for management, it provides all the analytics you might need.
What do you dislike about the product?
Certain features require two clicks to access instead of just one.
What problems is the product solving and how is that benefiting you?
Sales pipeline & analytics


    Diana M.

Easy Setup and Fun Implementation Experience

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
Easy set up and use for the people in my org
What do you dislike about the product?
Nothing at the moment, we have had fun implementing
What problems is the product solving and how is that benefiting you?
Time response in cases for clients and in house


    Medical Devices

Great Platform Structure, But Low Adoption Due to Underdevelopment

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
The platform is structured in a way that helps our sales team effectively manage their business.
What do you dislike about the product?
This is mostly due to our staff not developing it to the best it can offer- low adoption rates
What problems is the product solving and how is that benefiting you?
This platform provides a single place to observe customer habits and interactions, making it easier to understand their behavior.


    Consumer Goods

Great Customization Options

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
Broad customization to create numerous business processes
What do you dislike about the product?
Escalating costs over time. Grow or pay more are your only options.
What problems is the product solving and how is that benefiting you?
Integrating processes and breaking down silo’s of data


    Retail

Great Customization and Integration, but Can Be Overwhelming

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
Excellent customization, integration options, out of the box and custom code…
What do you dislike about the product?
Almost too much sometimes like a kid in a candy store
What problems is the product solving and how is that benefiting you?
Sales team efficiency and opportunity/revenue tracking