Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Salesforce Sales Cloud helps businesses track marketing pipeline to actual sales conversion
What do you like best about the product?
It is one of the most trusted CRM in the world.
1. It increases the productivity of sales and marketing teams because we can easily track the pipeline
2. It helps track all interaction with customers
3. You can create a targeted audience and send them a targeted ad/ email
4.It unifies everything
1. It increases the productivity of sales and marketing teams because we can easily track the pipeline
2. It helps track all interaction with customers
3. You can create a targeted audience and send them a targeted ad/ email
4.It unifies everything
What do you dislike about the product?
I use salesforce daily in my job before. If there's a point of improvement, it would be easier navigation of the tool. You really need to study using it with the help of your colleague
What problems is the product solving and how is that benefiting you?
1. It eliminated redundancy of work for sales and marketing team
2. It is a unified platform which people can access so it saves time and effort of employees
3. It can unify B2C and B2B experience
2. It is a unified platform which people can access so it saves time and effort of employees
3. It can unify B2C and B2B experience
Working with SalesForce
What do you like best about the product?
Very cool design, many tools. When I worked, using Salesforce as my main instrument was very helpful. The way to send emails with many templates was wonderful.
What do you dislike about the product?
At the very beginning, it took me a little time to get used to it, as it has many tools you have to learn on the way. If it has any video tutorial maybe it could help you to learn in a faster way.
What problems is the product solving and how is that benefiting you?
Easy way to get in contact with the clients. You only have to select the template and the customer info will fill up automatically, it was very nice. And to be honest the main colors were very cool.
Salesforce Sales Cloud CRM
What do you like best about the product?
It's the most comprehensive solution in the market and can cater to all industries.
What do you dislike about the product?
It has a learning curve and takes time for the user to get up and running.
What problems is the product solving and how is that benefiting you?
It's a robust CRM with loads of features and functionalities and can become a single source of truth of your sales organization. It can provide deep insights into your business from opportunity lifecycle management, lead management, and analytics.
Highly modular
What do you like best about the product?
Allows high customization to suit the business. One of the most modular SaaS, allows multiple integrations and has a robust API. It is one of the better offerings, compared to the competition.
What do you dislike about the product?
Pricing could be more competitive. Same with pricing with third party integrations, but that's not Salesforce's fault.
What problems is the product solving and how is that benefiting you?
As a core product for lead management and CRM, it is a vital piece of our business. Metrics, reports built from Salesforce brings clarity on what works and what doesn't.
Salesforce Review
What do you like best about the product?
Salesforce is a great CRM system. Since it can be tailored to any work envorinment, it allows you to have everything you need to be successful in one platform.
What do you dislike about the product?
It isn't always user-friendly & can take some time for someone who has never used it to get comfortable with it. The training portion (sandbox) doesn't always perform well.
What problems is the product solving and how is that benefiting you?
It is a one stop shop for my business to keep everything organized. If you use it in the right way you don't have to go to any other platform and keeps your business very organized.
Salesforce Sales Cloud - Ideal for people who like organized and structured selling
What do you like best about the product?
Salesforce Sales Cloud Suite has been a great software in aiding the sales process, from Sales Development Representatives to Business Development Representatives to even Account Executives. There are stages to cover for all parts of sales cycle, right from injecting a prospect in, until closing of the deal.
What do you dislike about the product?
The Salesforce Sales Cloud Suite lightning version at times seems to be a bit confusing, especially for people who've used Salesforce Sales Cloud Suite in the traditional way for several years. Have to spend some time in figuring out where certain functionalities lie.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud Suite helps me organise my leads, contacts, and accounts. Every contact is tagged to an account, making visibility easier for everyone in the sales hierarchy. Opportunities have a clear-cut and demarcated place that helps me track the won opportunities and look at the ones coming up for renewal.
Salesforce CRM is very useful in keeping track of our prospects
What do you like best about the product?
Sales Cloud helps to organize all of the information about our prospective students in one place, which helps us to ensure we can include all of those students in our communication campaigns.
What do you dislike about the product?
I have found pulling reports and aggregating information in Sales Cloud to be more complicated than in some other systems.
What problems is the product solving and how is that benefiting you?
Contact information for prospective students comes in through many different channels; in person appointments, email, phone calls, events, etc. This tool provides the go to place to capture the contact information for all the students we encounter.
Salesforce for Work
What do you like best about the product?
Helps us act as not only a sales organization but functions well for CSMs with the number of possible integrations.
What do you dislike about the product?
Not very intuitive. Takes some training especially when trying to run reports.
What problems is the product solving and how is that benefiting you?
Keeping the entire organization online with one another.
Great product easy to navigate.
What do you like best about the product?
Super easy to move around and upload documents when we needed to. Has everything laid out for you so you know where you need to go to find my license and appointments.
What do you dislike about the product?
Nothing really to dislike. Maybe add another feature that allows you to accept something other than a jpeg. I had issues submitting documents but it could be due to user error.
What problems is the product solving and how is that benefiting you?
very easy to keep me organized. Let's me know which carriers I have with with states. Has my info for ever carrier. Makes it so easy to just have everything in one place.
Helpful tool for doing outreach
What do you like best about the product?
I really like the pipeline and how it is customizable for our needs. We can make the outreach process for our program exactly how we need it to work for teachers
What do you dislike about the product?
I think the least helpful part is how many layers of menus there are when it comes to campaigns/jobs/shifts - we use them to track volunteer hours and it's complicated fast.
What problems is the product solving and how is that benefiting you?
It helps us manage the outreach process of working with teachers across the state of Wisconsin, and capturing their engagement and responses to our email. We also use it to track volunteer hours.
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