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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Mohammed Muzammil K.

Salesforce Sales Cloud - Easily Customizable

  • May 23, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud has an object manager which allows the developers or administrators to create objects easily. The fields on the UI can easily be added to these objects. The layout can be defined to the fields and the user permissions can be defined with the click of the button
The data structure is similar to excel which correspond to row as a record and column as a field.
Salesforce Einstein Analytics power the Sales Cloud with the AI prediction capabilities
What do you dislike about the product?
Salesforce - SFDX is generally used for release management or deployments which impacts performance of the application as a whole.
Licenses can be a bit expensive for smaller enterprise
What problems is the product solving and how is that benefiting you?
The entire end to end sales management, analytics, customer experience, relationship management, Forms Generation, ease of use has drastically improved. Cloud storage is another advantage improving the process and performance efficiency


    Somasundaram A.

Highly recommended and powerful CRM tool

  • May 23, 2023
  • Review provided by G2

What do you like best about the product?
Sales force sales cloud is an excellent CRM tool that helps sales/product professional to manage their leads and customers more effectively
What do you dislike about the product?
Set up and configuration is not user friendly and time consuming & customer support is very very poor
What problems is the product solving and how is that benefiting you?
Gain pipeline visibility, track team performance and uncover opportunities with sales cloud


    Becky W.

Help take your business to the next level

  • May 23, 2023
  • Review provided by G2

What do you like best about the product?
Helps optimize business needs, helping us know we are working with the correct customers. Also great for tracking customers and sales effectively.
What do you dislike about the product?
Manual data entry is very time consuming.
What problems is the product solving and how is that benefiting you?
Ensuring that we do not backtrack on our sales routes saves us both time and money. Tracking sales performance helps ensure we remain profitable.


    Information Technology and Services

My experience with sales cloud

  • May 23, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce sales cloud has helped us solve these problems by providing a comprehensive, integrated sales management solution that allows us to easily track leads, opportunities, and customers.
What do you dislike about the product?
The cost of Salesforce sales cloud is high, and there are some features that are not included in the basic package. Also, some of the more advanced features can be complicated to setup and use.
What problems is the product solving and how is that benefiting you?
Enables sales representative to establish effective communication with their prospects to achieve shorter sales cycles. With the access to social network profiles associated with Salesforce accounts,contacts,and leads.


    Piyush S.

Sale your product with Salesforce

  • May 23, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce sales cloud have a lot of inbuilt features. Any one can have a free use for a limited data but if you want to grow your business. Go for it and have a paid versiona and enjoy your business
What do you dislike about the product?
Nothing as such to dislike. There are a lot of features available. Sometimes people get confused which are useful for them. If Salesforce can have a bunch of products. It will be easier for users.
What problems is the product solving and how is that benefiting you?
It is a good product and it increased business as well as it handles the data in user friendly manner. All over experience is good till today. I hope it will be good in future as well.


    Computer Software

Salesforce Sales Cloud: Empowering Your Sales Journey for Unstoppable Success 🚀

  • May 22, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud offers a comprehensive view of your customers, enabling you to nurture leads, engage with prospects, and provide personalized experiences. Salesforce Sales Cloud also provides real-time insights and analytics, empowering you to make data-driven decisions that lead to greater success. Salesforce Sales Cloud offers a comprehensive view of your customers, enabling you to nurture leads, engage with prospects, and provide personalized experiences.
What do you dislike about the product?
Salesforce Sales Cloud also has some of downsides:
Customization Simplicity: Salesforce Sales Cloud is highly customization, which can be a benefit or a drawback.
Performance Optimization: At times, during peak usage, occasional performance issues can arise, causing frustration.
Pricing Consideration: While Salesforce Sales Cloud provides immense value, pricing can pose a challenge for small businesses with tight budgets.
Integrations: Salesforce Sales Cloud integrations with a wide range of other applications, but this can also be a drawback.
Data Security: Salesforce Sales Cloud is a cloud-based platform which means that your data is stored on Salesforec's servers. This can raise concerns about data security, especially for businesses that handle sensitive data.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud is a game-changer in solving key sales challenges, revolutionizing the way businesses engage with customers and drive growth. By offering a comprehensive view of customers, Salesforce Sales Cloud empowers organizations to nurture leads, engage with prospects, and provide personalized experiences. This level of customer visibility allows businesses to tailor their interactions, build stronger relationships, and boost sales. With Salesforce Sales Cloud, you can unlock the full potential of your sales team and elevate your customer interactions to new heights of success.


    Georgia R.

Works well with Hubspot

  • May 19, 2023
  • Review provided by G2

What do you like best about the product?
I like the way you can convert your contacts to and from hubspot with salesforce. Its really convenient and helpful for sales teams and for pipeline projections
What do you dislike about the product?
It glitches sometimes- sometimes contacts don't show up, sometimes they don't convert. Needs a bigger server. I'm not sure the fix to this but hopefully one day it will be faster.
What problems is the product solving and how is that benefiting you?
It solves our pipeline and helps us report on pipeline without having to do too much. It keeps all of our accounts in line which is super helpful when trying to be organized.


    Hospitality

Provides Sales solutions and management with expandable support to customize solutions

  • May 19, 2023
  • Review provided by G2

What do you like best about the product?
It can allow an organization to manage its customer database and keep track of contracts and contact information. It can integrate and utilize 3rd party systems such as building badge records, print badges, automation of invitation emails, set up accounts through automation. It has proven useful in our company and saved time and work.
What do you dislike about the product?
Sometimes the search function glitches or does not work. There were several occasions when I searched for a Customer's name or email address, and the search would return no results. But then, when I search the contract within and find the Customer, open and work on the corresponding contracts, and try the search again, it might find this person now.
What problems is the product solving and how is that benefiting you?
Salesforce supports integration with our ticketing and badge system, which helps us quickly manage customer memberships and saves time from manually having to set up multiple tasks.


    RAJNI K.

Review sales cloud

  • May 19, 2023
  • Review provided by G2

What do you like best about the product?
The way Salesforce has designed sales cloud is very efficient for business to do their sales. Also the feature is leads, accounts and contacts is wonderful. I like working in Salesforce
What do you dislike about the product?
I didn't anything wrong or inappropriate in sales cloud but it would be good to see AI coming in to guide business users and more predictable sales process . That's all I have.
What problems is the product solving and how is that benefiting you?
It is helping to store process and Manage the needs for which I'm working. Salesforce offers a lot with sales cloud services and our customers really likes it .


    Terri S.

Salesforce is the ‘Science’ part of the art and science of sales

  • May 18, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce tracks all the important details that human sales people need to remember. Then, it serves up reports to show the sales person how they can improve and close more deals.
What do you dislike about the product?
The only downside to Salesforce is when it is not designed with UX in mind.
What problems is the product solving and how is that benefiting you?
Sales cloud solves the problem of needing a central location to access your data from anywhere.