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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Karan Singh S.

The awesome experience of Salesforce Sales Cloud

  • May 31, 2023
  • Review provided by G2

What do you like best about the product?
I have been using it since quite a long time. I'm amazed by its features. It is quite helpful in working with client and helps in external integration. It have all things at one place and simple to understand learn and use. It is very helpful with accounts and opportunities to and helped us to generate leads.
What do you dislike about the product?
I think the documentation of features should be updated. It doesn't describe all features of the Sales cloud. For example my suggestion is It can have a tutorial for all the features.
What problems is the product solving and how is that benefiting you?
It is very good in communcating with our clients. We as a team are much helped by this in getting all things together at one place. We get summary of our sales which helps us better analyses our future decisions and strategies.
Previously we have to take care of things of each and every client at other places which is very tedious.


    Katherine D.

The ultimate app for improving your team's sales, processes, and performance.

  • May 30, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud offers a wealth of benefits to help companies achieve their sales goals. These include centralizing customer data, capturing interactions, and automating processes; providing instant, one-click access to customer information such as chat transcripts and phone numbers through account or contact management modules; allowing users to customize reports by dragging and dropping fields, groups, filters, or categories within charts in real time; and monitoring revenue generation through dashboards and other versatile technologies.
What do you dislike about the product?
I dislike the lack of integration between Salesforce and our team's Slack channel. Integrating these two platforms would be extremely beneficial as it would make tracking contracts, leads, and prospects much easier for me. I hope we can look into implementing this feature in the future, so I can better manage our customer interactions within one platform.
What problems is the product solving and how is that benefiting you?
With Service Cloud's industry-leading analytics and automation, I am able to quickly analyze customer data, establish workflows to manage requests in a timely manner, and proactively identify key areas of focus.


    Abhishek V.

Best way to manage your business and a low code platform for development

  • May 30, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce sales cloud provides everything required for a good development and running business smoothly with from starting to end filling all the gaps.
What do you dislike about the product?
Salesforce sales cloud have some limitations like governor limit for sql queries and data storage limitations for developer sandboxes makes it a little slow.
What problems is the product solving and how is that benefiting you?
Maintaining the business data and analysis of that data. Sales cloud also provides platform where we can build our own process and various other things using the pre developed functionalities.


    Vivek D.

Well Integrated CRM Platform For Sales Process

  • May 30, 2023
  • Review provided by G2

What do you like best about the product?
It has a wide range of features and functionality, customization options, integration capabilities, mobility and analytics that makes it a top choice for businesses looking to optimize their sales process.
What do you dislike about the product?
Salesforce cloud is complex, and pricing structure is a concern for smaller businesses; plus, the cost can be increased if we add more users, customize the platform or integrate with additional applications.
What problems is the product solving and how is that benefiting you?
It helps manage and organize large volumes of customer data and sales processes. It offers features that promote collaboration of different teams like marketing and service team and also enable real-time updates,


    Sravan Kumar Reddy K.

Salesforce salescloud is one of the most powerful.

  • May 30, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce sales cloud is one of the clouds from Salesforce which maintains sales data and sales of a product. Sales cloud includes most of the customer data who are interested in buying and making them purchase a product.
What do you dislike about the product?
Salesforce has significant issues with user licenses. The cost of user licenses is somewhat high. The data storage and file storage cost is also too high. There is no back platform for data and files in Salesforce
What problems is the product solving and how is that benefiting you?
Mostly Salesforce sales cloud helps in selling product to customer. Salesforce sales cloud allows lead generation and after continous follow ups with customer and make customer to buy product


    Mohit S.

Incredibly powerful and comprehensive CRM tool

  • May 30, 2023
  • Review provided by G2

What do you like best about the product?
I like the customisiblity and built in features like reports and email notifications.
The ability to embed analytics components directly.
Most of the functionality is available out of the box.
What do you dislike about the product?
Google Calendar integration is not free. Also the user interface and the search functionality can be improved.
What problems is the product solving and how is that benefiting you?
This tool is helping us to manage everything from leads to opportunities and orders.
The sales team is more productive.
Business performance is increased.


    Vikash K.

It's a great in overall selling and revenue growth seamlessly

  • May 29, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce sales cloud is a user-friendly CRM platform that helps sales team manage leads and opportunities effectively. With its intuitive interface, dashboard and reports, it's enables users to track performance and collaborate smoothly.
This is better than others as its automates sales task and all which leads to revenue growth.
What do you dislike about the product?
Dependency on Internet and sometimes Integration complexity.
Integrating with existing tools or legacy system can sometimes be complex. It may require additional development or use of middlware solutions.
What problems is the product solving and how is that benefiting you?
Lead and opportunity management, Sales process optimization, sales forcasting and Analytics, collaboration and communication.
Overall It addresses business problem by above steps and data-driven within sales team


    saumya s.

Good to use

  • May 29, 2023
  • Review provided by G2

What do you like best about the product?
It's fantastic... it helped me a lot to help clients ful fill there needs. I would recommend it to my friends and all the people I know. Specially it's functionality are very easy to use
What do you dislike about the product?
There is nothing I disliked about this product. It is very easy to use and it's very user friendly. I love using it and my clients are also very happy with my performance
What problems is the product solving and how is that benefiting you?
I solved various problems using this tool involving lwc and flows and apex methods. Writing test cases and checking if my functionality is working is also very easy


    Anish G.

A business essential for success.

  • May 29, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce sales clous is a great solution for a company to excel in their respective fields, getting understand about sales team, support team and also with the help of SFS we can improve to capture lead and make it closed as won.
What do you dislike about the product?
The pricing is a one factor which you can dislike about Salesforce sales cloud, although it is the best CRM tool available in the market, but the price is too high.
What problems is the product solving and how is that benefiting you?
With the help of Salesforce sales cloud you can easily configure your workflows and goals for you as well as for your team, it has a very clean visual and also easy to use for customers. It's extremely integreated with almost every tool out there. You can also easily see all of your clients activity.


    Nishant C.

Sales cloud awesomeness

  • May 27, 2023
  • Review provided by G2

What do you like best about the product?
It's ability to easily handle the customer relationship. The salesforce sales cloud have the inbuilt ability which can handle operations easily.
What do you dislike about the product?
Nothing nuch but in the remembering and to learn because alot of theory.
What problems is the product solving and how is that benefiting you?
It is helping in solving the problem of management of customers and sales buisness relationship and their operations.