Agentforce Sales
Salesforce, Inc.External reviews
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Sankalp's Sales Cloud Review
What do you like best about the product?
Sales management and prediction analysis with Einstein integration. Also, the sales process is streamlined and the path configuration is the best thing for the Sales team. Pricebook implementation and configuration is best in the industry.
What do you dislike about the product?
Almost nothing, there are minor gaps that can be improved but they always have a workaround.
What problems is the product solving and how is that benefiting you?
We manage the Manufacturing products in Sales cloud for our vendor. Integration with multiple system is the key aspect. Yes the business has grown exponentially during Covid time.
It was a great experience as Crm meets every needs of the business
What do you like best about the product?
This helps in growing your sales revenue and also helps the business by simplifying Sales and providing the cloud solution for sales and that to very much secure.
What do you dislike about the product?
The trailhead for the sales cloud is not very descriptive, so getting issues while learning the end-to-end flow and in a bit details . Also, the trailmixes are not clearly defined.
What problems is the product solving and how is that benefiting you?
Simplifies business process and helps in healthy sales. It helps in managing sales team and getting the chance to convert the leads into opportunities thus converting those leads. Sales cloud also helps in predicting your business revenues
Easy to use and intuitive
What do you like best about the product?
What I find extremely easy is report creation and data integration to help visualize what is necessary for day to day tasks.
What do you dislike about the product?
Being in health care I often find it frustrating that we cannot integrate our data further into the platform. With that being said, I understand the constraints legally.
What problems is the product solving and how is that benefiting you?
Track who I need to target, when I need to target, and why I need to target.
Brilliant experience of working with sales cloud
What do you like best about the product?
It is a nice product. The ui of software is very user friendly and it has very less learning curve. It was really simple for me to explain about this tool to my team. Also sales got boosted as productivity got increased.
What do you dislike about the product?
Cost of product feel little high. required more powerful machine. migration of data seems little hard frim existing used software. Some time software feels slow.
What problems is the product solving and how is that benefiting you?
It was provideing instantly data on grids and provide realtime analysis and maintaining crm was very easy and speed of application got increased. Overall really useful
Had great experience while working on Salesfoce Sales Cloud
What do you like best about the product?
Tools given with user friendly UI, best CRM in the market. Able to achieve customer requirements with configuration tools as well as customisation easily with less code. Able to automate the many tasks.
What do you dislike about the product?
There is not such thing to dislike in the sales cloud. Just suggestion to increase trailhead modules to learn new beginners
What problems is the product solving and how is that benefiting you?
It's solving many customers need with configuration as well as customisation. Provides security
Simple and Highly adaptable
What do you like best about the product?
This application is exceptional for tracking all activities, including revenue and expense generation. It effortlessly adopts new features and functions without compromising performance. Various teams, such as marketing and finance, rely on this application to gain valuable insights into customer behaviour and history. Every detail, from the initial lead generation to present-day updates and edits, is meticulously recorded. Visitor tracking enables us to better understand customer preferences and interests. However, this particular mode of Salesforce requires multiple clicks compared to the more efficient classic version. The dashboards are highly effective, providing real-time access to databases, user productivity, and customer online/offline status. Occasionally, there may be synchronization issues when exporting or importing data from the Marketing Cloud. Additionally, due to the abundance of information, duplicate leads and tickets may occur, but these can be resolved through the use of filters.
What do you dislike about the product?
The reporting functionality has the potential to be robust and highly beneficial, although it currently has some bugs, particularly when utilizing the dragging and dropping feature to add fields in reports. The presence of lead and touch items may seem unnecessary to users who are unaware of their usefulness.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud solves several key challenges for organizations in our sales processes and customer relationship management. Some of the problems it addresses include:
1.Centralized Sales Data
2.Improved Sales Efficiency
3.Enhanced Sales Collaboration
4.Enhanced Sales Forecasting
5.Improved Customer Relationship Management
6.Advanced Reporting and Analytics
Overall, Salesforce Sales Cloud helps our organization streamline their sales processes, improve collaboration, enhance customer relationships, and make informed decisions based on real-time data, leading to increased sales effectiveness and revenue growth.
1.Centralized Sales Data
2.Improved Sales Efficiency
3.Enhanced Sales Collaboration
4.Enhanced Sales Forecasting
5.Improved Customer Relationship Management
6.Advanced Reporting and Analytics
Overall, Salesforce Sales Cloud helps our organization streamline their sales processes, improve collaboration, enhance customer relationships, and make informed decisions based on real-time data, leading to increased sales effectiveness and revenue growth.
Sharing Experience of using Sales Cloud
What do you like best about the product?
The product of Sales cloud has been a revolution in field of customer relationship management. It has created a systematic approach to smoothly operate the sales and services management for any firm. This has shot up the sales of my organisation to seventh cloud Also it's user friendly platform and services which reduces the cost of training of the tool and any employee whether technical or non technical can work on sales cloud. Not only this the software runs efficiently without any technical hinderance. It's speed is tremendous that reduces time of operation for any technocrat.
What do you dislike about the product?
Sales cloud is although very much ahead of it's counterparts, but some issues like its completely cloud based. There can be a separate application of this product. Also a lot of formalities to get credentials to become a user, so lot of work can be done in that. Sales cloud should be modified in such a way that it can face internet connectivity issues and in case of sudden removal of internet on the machine, data restoration should be something taken care off as the product is not able to retain it's state.
What problems is the product solving and how is that benefiting you?
The sales cloud has simplified the process of handling sales sand services for any firm. It has become an interface to get new customers on board and even retention of customers. Also it's provides facility to connect with old customers on routine basis. Even sales cloud helps in understanding client requirements and develop or modify product and services in accordance to clients demand. Sales cloud has helped in reducing workforce on a large scale as it haa automated many processes for which earlier lot of manpower was utilised.
Good Experience in using Salesforce
What do you like best about the product?
Salesforce is quick and easy to use, I used it to learn Einstein analytics it was very easy to get used to quickly.
What do you dislike about the product?
Not much I dislike about it. need more features in Einstein analytics like Tableau and power BI
What problems is the product solving and how is that benefiting you?
It helps me do the analysis quickly and data warehousing in the same place. so it is very easy for me as I said needs more features like tableau
Salesforce developer with overall experience around 2 years
What do you like best about the product?
User management, campaign management, reports and dashboards
What do you dislike about the product?
High price to implement the software and any desires add ons
What problems is the product solving and how is that benefiting you?
Sales cloud's opportunity management helped me to track status of opprotunities in a better way. I liked that feature
Great experience in third party integration
What do you like best about the product?
Salesforce sales cloud is very efficient in providing the third party integration that provides great opportunity to have better solutions in solving payment integration problems and it also improves the interaction with clients.
What do you dislike about the product?
The support team is not very responsive and also not so reachable and there are too many steps in resolving the issue,it should be a bit fast and the process needs to be optimised.
What problems is the product solving and how is that benefiting you?
It's providing one platform for all the queries ,and also very user friendly that anyone can use , and it creates a great understanding between client and the product.
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