Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Easy and user friendly
What do you like best about the product?
New to the product but so far seems very intuitive and user friendly.
What do you dislike about the product?
Too soon to say as so far I've only had positive experiences
What problems is the product solving and how is that benefiting you?
Used for automation of leads management
A powerful catalyst for change
What do you like best about the product?
Implementing Sales Cloud was a powerful catalyst for change. It enabled us to refresh outdated business process, modernise our approach to sales and significantly improve the depth of understanding we have of our customers. Salesforce has been game changing for our organisation.
What do you dislike about the product?
Change management is critical to a successful implementation, so be ready for the whole organisation to adopt a growth mindset to. Change is hard!
What problems is the product solving and how is that benefiting you?
Sales Cloud allows us to bring together a much richer set of data about our customers. This deeper understanding allows us to design optimised business processes with in built analytics to maximise our sales performance.
Intelligent AI with a powerful CRM System
What do you like best about the product?
Sales Cloud has come up with the intelligence AI called Einstein and it is very powerful. It speeds up the entire sales process and helping in closing more deals for our clients. Sales Cloud has been the savior with the new power pack for our company.
What do you dislike about the product?
Though the AI feature is super cool, but the price is high for the same. It does need to reduce in order to serve the small businesses like ours more. It impacts the business and reduces the revenue significantly.
What problems is the product solving and how is that benefiting you?
Sales Cloud has transformed the entire sales cycle for our business with the unified data platform and powered by Einstein AI. It has accelerated the process and allowing us to close more deals easily. In the consulting space, where there are so many vendors competing for the same project we got an advantage with the help of SalesCloud and drove more business.
Very good system for managing all prospect information and deals
What do you like best about the product?
Easy to use
Organised for managing deals and pipeline
I have used it for years and wouldn't use anything else
Organised for managing deals and pipeline
I have used it for years and wouldn't use anything else
What do you dislike about the product?
I dont think there are any
If I had to think of one, we have had difficultly with working with leads/ accounts and how they are tagged together, linking notes etc
If I had to think of one, we have had difficultly with working with leads/ accounts and how they are tagged together, linking notes etc
What problems is the product solving and how is that benefiting you?
A system to manange all propect and customer information
Used across the business centralising all of our info
Used across the business centralising all of our info
Taking advantage of data resources using salescloud
What do you like best about the product?
The out of box functions are usually good enough!
What do you dislike about the product?
It's too complicated to customize for page layouts and field options
What problems is the product solving and how is that benefiting you?
Data duplication issues
Key to our integrated customer journey experience
What do you like best about the product?
Sales Cloud is the core of our MarTech stack from a Sales perspective. Importantly it also integrates with Marketo which is the core of the Marketing portion of our stack
What do you dislike about the product?
Managed by a different team so sometimes we get out of alignment on innovation opportunities.
What problems is the product solving and how is that benefiting you?
Single source of truth for Sales
Best complete CRM
What do you like best about the product?
User friendly
Intuitive
Really easy to learn navigate in it
Intuitive
Really easy to learn navigate in it
What do you dislike about the product?
Need help to set up and walk you through best practices if its your first time using à CRM
What problems is the product solving and how is that benefiting you?
First time for our business usine à CRM
Very benefic for us to connect sales with the service
Very benefic for us to connect sales with the service
Organization
What do you like best about the product?
Organizes information to help scale sales activities.
What do you dislike about the product?
I can not think of anything at this moment.
What problems is the product solving and how is that benefiting you?
Forecasting. Prospecting. Organizing.
Essential
What do you like best about the product?
Comprehensive, industry standard software.
What do you dislike about the product?
It's actually not that intuitive, it has a clunky interface and it can feel sprawling and hard to navigate at times.
What problems is the product solving and how is that benefiting you?
Source of customer data and sales / AM data.
Opportunity and Lead Management at ease
What do you like best about the product?
Salesforce Sales Cloud has eased the way of doing business for us. It has enabled better lead and opportunity management. With the automation feature, we are getting more enhanced features and focusing more on sales.
What do you dislike about the product?
Implementing salesforce at an enterprise level requires a high level of expertise and to make it tailored for any business the complexity increases further. It is quite expensive as well.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud has accelerated the ease of making sales and having a complete view of the customer. Be it a conversation from 5 years past or a conversation with another executive, everything can be viewed at once. It helps in personalising the sales and marketing effort which in turn is helping us convert more.
showing 381 - 390