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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Computer Software

Best cloud for business

  • June 07, 2023
  • Review provided by G2

What do you like best about the product?
We don't need to worry about server and all like we don't need to worry about its maintenance and cost. One can easily understand the cloud without having coding knowledge.
What do you dislike about the product?
For the lightning experience view it loads slow as compared to classic view. And also one can not use buttons on record details page in lightning experience view.
What problems is the product solving and how is that benefiting you?
It helps us to track all the lead and opportunities. One can easily check on what is a particular opportunity. It also help us to track. we can also manage advertisements.


    Akash K.

Sales cloud is complete solution for CRM,ERP, Sales etc.

  • June 07, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud is very useful platform for those who want to access various business needs under one-stop solution. It is simple to use. Also, we can integrate it with many more systems. The most valuable feature of the sales cloud is performance and integration
What do you dislike about the product?
Sometimes it takes longer to load. Also, the performance of the development org is not as expected.
What problems is the product solving and how is that benefiting you?
Sales Cloud overtook spreadsheets and business processes and merged it all into one platform so that we could focus on productivity with a complete view of clients. Work and selling have shifted to digital, and the functionality and features in Sales Cloud help improve the team’s productivity and generate more revenue for the business.


    Shankar B.

Best platform to manage business

  • June 07, 2023
  • Review provided by G2

What do you like best about the product?
In sales clod we can manage account, contacts,opportunity and lead. It helps in increase revenue. We can use real time snapshot using dashboard. From report and dashboard we can manage real time data. The most useful feature I like about sales clod is process automation.
What do you dislike about the product?
Sales cloud take too much time to load and for lwc development it's does not have any console. And it's development depends upon internet connection.
What problems is the product solving and how is that benefiting you?
Sales cloud gives better result using pre-configured sales management system. Using it lead management become more easy. Reports and dashboard helps to view data in better way using graphs.


    Chelsi K.

My review of Salesforce Sales Cloud

  • June 07, 2023
  • Review provided by G2

What do you like best about the product?
The customizations available are I think the best. It have many featues to customise according to the specific needs of the user. You have many tools both no code and highly programmed triggers, classes, lightning web components etc. There are many types of fields and object customisation, layouts, record pages etc to suit every needs. It have these things with respect to permission sets and profiles also which can be used to customise things for different roles and profiles.
What do you dislike about the product?
Sometimes user requirements can be achieved by more than one feature of sales cloud or a combination. Determining and selecting the correct way of implementation, choosing correct feature or group of features can be tedious. This may lead to you not selecting the perfect fit and later it can increase changes in implementation which is time and effort consuming.
What problems is the product solving and how is that benefiting you?
Not all users or businesses are same and they needs their org fully customized and to be according to their needs and it is expected also as every other user have different requirements. Salesforce sales cloud solves this problem and provides highly customized experience according to the business type and user needs.


    Surya Kant S.

Sales Cloud review

  • June 07, 2023
  • Review provided by G2

What do you like best about the product?
It's ability to manage the Interactions of sales team with their customers and leads
What do you dislike about the product?
Sometimes it take takes a lot of time to load and refresh pages which make it pretty tedious.
What problems is the product solving and how is that benefiting you?
I think lead generation and quoting problem is one the best thing sales cloud has solved for it users.


    Aniket K.

Easy to manage and configure the Sales and support process for any B2B or B2C business

  • June 07, 2023
  • Review provided by G2

What do you like best about the product?
The simple and convenient customer relationship management software which eases the sales process for any B2B and B2C businesses. It eases the sales reps to manage all the data for a customer at one place.
What do you dislike about the product?
For Development purpose of the business the sandboxes the are provided with the production environment are quite slow and the storage capacity are quite low so it's difficult to test with some bulk data on sandboxes
What problems is the product solving and how is that benefiting you?
It Provides the track for any customer data and provide the easy sales process to provide the customer the best of the business with the pre configured process.
It Helps in tracking and Analysing the sales performance to improve the Business.


    sankalp v.

Sales Cloud Review from Sanklap Vyas

  • June 07, 2023
  • Review provided by G2

What do you like best about the product?
The best thing about Sales cloud is the Path Configuration. Sales Team can be onboarded easily. Einstein Prediction works best with the Sales Cloud. Its the best on the global Scale level.
What do you dislike about the product?
Almost nothing, there are few things that can be improved in the solution. But those are not major, just small minor gaps.
What problems is the product solving and how is that benefiting you?
We manage manufacturing products with our Sales Cloud. The Sales team performance has been improved, once we have onboarded the Team on the Sales Cloud. The manufacturing sales prediction for the quarter is the best.


    Abhishek T.

Good CRM for Business

  • June 07, 2023
  • Review provided by G2

What do you like best about the product?
It's is easy to maintain and understandable. We don't have to worry about the server maintenance. And also there are many automation tools to automate our business.
What do you dislike about the product?
The one thing that I don't like is that the lighting view is not that much fast as compared to Classic view. Salesforce should work on it to make it fast so the use experience can be enhanced.
What problems is the product solving and how is that benefiting you?
The ease of accessing data and second it provides us the ability to track the leads and opportunities. It helps us to track the opportunity that on which stage an opportunity is.


    Damien K.

Superior Customer Relationship Management Systems

  • June 06, 2023
  • Review provided by G2

What do you like best about the product?
In addition, Salesforce Sales Cloud's powerful forecasting and analysis tools guide sales professionals. By providing visibility into revenue by current quarter or future outlook, I'm able to better plan for potential opportunities for improvement. With specific insights such as engagement experience scores and prospect response feedback metrics-all in one easy-to-interpret dashboard-the power of data becomes incredibly manageable.
What do you dislike about the product?
I dislike the unreliability of the Salesforce Sales Cloud search function. On several occasions, my searches for a customer's e-mail address and name have been unsuccessful, even though I entered them correctly in the appropriate fields in the search bar at the top. It often takes several extra steps to find information that should be available with a simple search.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud makes my job easier by eliminating data silos. The suite allows us to store all of our critical data in one place, streamlining our processes and increasing collaboration between teams.


    Yogesh S.

my honest experience with salesforce

  • June 06, 2023
  • Review provided by G2

What do you like best about the product?
Ease of work and an easy learning curve are other competitive solutions. The automation provided by Salesforce is the best; it works very smartly. Lots of configuration is done at the backend with UI, and the user does not need to take care of every small config.
What do you dislike about the product?
Sometimes autoconfiguration creates problems, as if we as developers need more customization.
What problems is the product solving and how is that benefiting you?
we created have inter department interaction and workflow using salesforce. where different department have there access
with allowed permissions