Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Salesforce Sales Cloud: Powerful but Complex CRM Solution
What do you like best about the product?
Salesforce Sales Cloud excels in customization, automation, AI-driven insights, and seamless integrations. Its mobile accessibility, collaboration tools, and robust reporting enhance sales efficiency. Strong customer support and top-tier security further bolster its appeal, making it a comprehensive solution for optimizing sales processes and driving business growth.
What do you dislike about the product?
Salesforce Sales Cloud, despite its powerful features, has some drawbacks. Its complexity and extensive capabilities can be overwhelming, requiring significant time and specialized knowledge for setup and customization. The platform can also be costly, particularly for small businesses. Some users find the interface cluttered and not very intuitive, and performance issues may arise with complex customizations or large data volumes. Additionally, the steep learning curve necessitates comprehensive training, and the quality and responsiveness of customer support can be inconsistent. These factors can impact user experience and should be carefully considered before adopting the platform.
What problems is the product solving and how is that benefiting you?
Using to Strealime my Sales Process
Efficiency improved to a fantastic level.
What do you like best about the product?
Easy to use, the UI and the performance.
What do you dislike about the product?
Lack of some capabilities in the product.
What problems is the product solving and how is that benefiting you?
Opportunity and quote management.
Easy use tool to bring crm together
What do you like best about the product?
Good looking crm platform to work on and show to customers. ability to added more clouds and interlink everything.
What do you dislike about the product?
Like learning a new language and can sometimes be another trailhead or googling to resolve a problem.
What problems is the product solving and how is that benefiting you?
Giving us a customer 360 view and being able to be have all that data in one place and seeing them through each stage of the funnel effectively.
Happy with Sales Cloud
What do you like best about the product?
The way Cloud shows the sales process divided into stages. Easy to use and simple
What do you dislike about the product?
Lead conversion could be improved to make it straightforward
What problems is the product solving and how is that benefiting you?
Customer engagement and lead process. Also lead scoring
Digital marketing
What do you like best about the product?
Ease of use of the product and its integrarions
What do you dislike about the product?
Sometimes the UI is a little difficult to use
What problems is the product solving and how is that benefiting you?
It helps us send and communicate with customers
Great experience
What do you like best about the product?
Ease of creating new fields is quite easy
What do you dislike about the product?
It costs too much compared to other providers
What problems is the product solving and how is that benefiting you?
It is helping us store and share data
Great
What do you like best about the product?
Efficient and efficient with lots of support
What do you dislike about the product?
Some things are clunky. You can do one thing in contact builder but can't do the same thing in email studio
What problems is the product solving and how is that benefiting you?
Data storage and processing.
Selling with sales cloud
What do you like best about the product?
Is good for contact management & also revenue forecasting. Helps to see where my team need to focus their efforts
What do you dislike about the product?
Not always the easiest to use & too many apps can cause confusion.
What problems is the product solving and how is that benefiting you?
Centralised contact management & revenue forecasting.
Qa lead
What do you like best about the product?
Straight forward and easy to configure and user friendly
What do you dislike about the product?
Deployment and testing has been challenging
What problems is the product solving and how is that benefiting you?
Less code and easy to use
Great initiative!
What do you like best about the product?
Scalability vs cost is a great advantage. We can scale quickly!
What do you dislike about the product?
Coding experience is sometimes required to make changes that users should be able to do
What problems is the product solving and how is that benefiting you?
Easy to maintain relationships
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