Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Its really a good and help customers in increase their ROI
What do you like best about the product?
Lead to Opportunity Conversion with Forecasting as well
What do you dislike about the product?
Cpq model is not upto standar because of that we have to use other cpq products like cloud sense, etc
What problems is the product solving and how is that benefiting you?
It provides complete end to end crm feature which eventually helps business to grow and inc their roi
Great product
What do you like best about the product?
Helps me organise and present my data in a proficient way and enable me to have one single source of the truth
What do you dislike about the product?
Can sometimes be a bit complex at time so need to often refer back to the training
What problems is the product solving and how is that benefiting you?
Everything was saved in separate area and now everything can be together and analysed easier
Good but not great
What do you like best about the product?
Very easy to use, extremely customizable alongside out of the box tools that make the user experience a piece of cake
What do you dislike about the product?
Limitations aren't always clear. Highlights panel only accepting 7 fields (including primary field) is on example.
What problems is the product solving and how is that benefiting you?
Ease of use for reporting on Sales stats. Client 360 view and asset managing. Easy integration implementation
My whole career has been based around Salesforce 20+ Years
What do you like best about the product?
I love the flexibility, the way you can develop the tool to overcome any business problem. How you can integrate the tool with other systems to get a better view of all of your customers interactions.
I will always work with Salesforce.
I will always work with Salesforce.
What do you dislike about the product?
It's costs, but then you get a pretty awesome tool that can deliver everything you need.
What problems is the product solving and how is that benefiting you?
Enables our sales team to quote with latest pricing and they are able to see all customer interactions across the business with these customers from the account page.
It's a whole platform rather than any other CRM tool
What do you like best about the product?
Easy to use. Updates don't hinder my working it improves.
Very very easy to configure for a super user
Very very easy to configure for a super user
What do you dislike about the product?
Quoting is pretty basic. Anything else is pretty much an add-on or coding
What problems is the product solving and how is that benefiting you?
Tracking custome. Tracking all the conversation. with little bit of sales discipline I can actually see the whole conversation timeline.
Excellent for organising!
What do you like best about the product?
Being able to organise requests amongst my team
Labelling requests and categorising each item so that reports can be ran to make sense of what it is that we're working on
Labelling requests and categorising each item so that reports can be ran to make sense of what it is that we're working on
What do you dislike about the product?
Sometimes it adds additional workload to quick takes. But this is a minor inconvenience compared to the benefits it brings
Overall it's well worth the time x
Overall it's well worth the time x
What problems is the product solving and how is that benefiting you?
We get a lot of tickets from many teams. We use it to track each ticket and categorise them into areas so we can analyse and prioritise each request. We can also see tickets when others are offline
Everything all in one place easy
What do you like best about the product?
I like that everytbing is there at the touch of a button. I am new to salesforce and everytbing is so user friendly. I am enjoying learning about salesforce cloud.
What do you dislike about the product?
Nothing I can think of so far. Everything is easy to use and I'm finding all the features I need
What problems is the product solving and how is that benefiting you?
It solves many issues for us. One thing it helps with is forecasting, allowing us to track communications with potential clients as leads, being able to book from salesforce into our internal planning systems
It’s great
What do you like best about the product?
SoundCloud makes it easy for our account executives to manage expectations. It is also easy to administer with a certified salesforce administrator. This makes a very simple to use overall and wholisticly.
What do you dislike about the product?
Depending on the configuration of the salesforce sales cloud, there can be many clicks that the end user has to go through to achieve a simple outcome. But with the right salesforce certified administrator, this can be overcome.
What problems is the product solving and how is that benefiting you?
Who sells for sales cloud allows you to manage their workflow in a streamlined manner. This leads to more productivity and working with the customer versus fighting with the process.
Good product that can be used in a lot of industries
What do you like best about the product?
Sales insights, automation tools to increase sales revenue, Einstein features, Pipeline Inspection
What do you dislike about the product?
There is no standard feature in Collaborative Forecast to perform Forecast by Account
What problems is the product solving and how is that benefiting you?
Help to easily do forecast analysis
Enjoyable and insightful
What do you like best about the product?
Really enjoyed the use of dynamic dashboards and reporting to provide real time insights of sales data and resource management.
Use of sales funnels and forecasting really helped our business to move forward
Use of sales funnels and forecasting really helped our business to move forward
What do you dislike about the product?
Downsides of the platform were the lengthy time it took to upskill managers to create reporting.
The adoption was an issue but this does not really relate to the platform
The adoption was an issue but this does not really relate to the platform
What problems is the product solving and how is that benefiting you?
Giving greater visibility of sales records and information allowing the business to make informed decisions on the way forward.
Increased visibility of forecasting options for senior stakeholders
Increased visibility of forecasting options for senior stakeholders
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