Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Sales cycle lead to quote
What do you like best about the product?
The cloud is easy to implement and it's user friendly making it easier to push change management and faster time to market.
What do you dislike about the product?
Quote pdf customization is not very flexible and hence we have to use ISVs.
What problems is the product solving and how is that benefiting you?
The data is not siloed and sales process is more organized.
End to end sales
What do you like best about the product?
Opportunity . Person accounts. Lead. Prospects . Capability to forecast sales . Dashboard visualisations. Integration with power bi and sap. B2b and b2c capabilities
What do you dislike about the product?
Visibility of e2e pipeline for tracking. Limitation for users . Person account and business account classification. License cost for integration users . Slow data
What problems is the product solving and how is that benefiting you?
Helpful for b2b and b2c business . Gives us a proper forecast for tracking sales . Very useful for energy domain.converting prospects to lead so easily without intervention
I love it I have now need to work on that my self
What do you like best about the product?
The customer user experience and communication which was simpler.
What do you dislike about the product?
Nothing I am a learner and skill implmentor who loves learning.
What problems is the product solving and how is that benefiting you?
I am not going to lai I only can say is I want to use before I say something
Sales Cloud is essential for best customer experience.
What do you like best about the product?
Salesforce Sales Cloud has helped build a very helpful platform to engage and manage customer interactions.
We have been using sales cloud for such long time.
We have been using sales cloud for such long time.
What do you dislike about the product?
Oh nothing at all. Salesforce Sales Cloud has been doing all sorts of thing perfectly.
What problems is the product solving and how is that benefiting you?
Ease of creating platform.
Better customer engagement.
Better customer management.
Better customer engagement.
Better customer management.
Salesforce Sales Cloud has improved sales productivity and efficiency
What do you like best about the product?
Salesforce has allowed our local sales teams to work more efficiently and focus on generating more revenue for the business. Provides the ability for our sales teams to audit and manage accounts as well as being able to communicate easily with their clients.
What do you dislike about the product?
Installing new apps and managed packages can be a bit time consuming but that's most likely down to how our company manages the release cycles. We have struggled with some of the guides within salesforce but can always rely on the community and trailheads for more info.
What problems is the product solving and how is that benefiting you?
Allow our sales teams to close more deals and communicate easily with their stakeholders. Also, using reports and dashboards provides a great holistic view for our sales managers to keep tabs on new brands and businesses, manage closed won / lost conversion rates and also look at individual team performance.
Sales Pipeline
What do you like best about the product?
Best for sales rep, as they can review sales pipelines. End to end visibility of the sales journey. Approval process, automations made easy. Minimum customization.
What do you dislike about the product?
Sales Cloud can be bit rigid for customizing for some functionality.
What problems is the product solving and how is that benefiting you?
End to end tracking of sales pipeline. Migration of the CRM solution customer is using. Mobile enablement giving carrying out surveys on the go, logging cases for other teams as well.
Sales cloud user then admin for past 10 years
What do you like best about the product?
The automation features have saved me and my organisation 1000s of working hours across the years. The fact that automation can be easily configured by admins with no engineering skills is sales cloud strongest point for me
What do you dislike about the product?
I find that the native data import wizard isn't very user friendly. I've also not being able to instal the latest version of the data loader due to IT issues. I know there are very good third party data import applications available, but the free plan on those only usually covers a relatively small number of records
What problems is the product solving and how is that benefiting you?
Sales cloud enables is to easily track all the interactions various teams across our organisation have with our customers. We also use a customer portal to gather information and files from our customers, which would otherwise have to be manually collected
Salesforce technical consultant
What do you like best about the product?
Advising and supporting clients to get the best done for their business and expand their businesses.
Understanding what is really the root cause and provide solutions
Understanding what is really the root cause and provide solutions
What do you dislike about the product?
Ahhh.. I love it but forecasting complicated scenarios
I sometimes couldn't get hold of different accounts scenarios but recently this was covered during release
I sometimes couldn't get hold of different accounts scenarios but recently this was covered during release
What problems is the product solving and how is that benefiting you?
It's the need of many businesses where they spent know if they are on track loosing track of their leads and remembering after ages
Emails meetings tracking.
Emails meetings tracking.
Sales cloud review-dentsu
What do you like best about the product?
Opportunity and client management. Out of the box features are great. The confetti thing on closing the opportunity is cherry on cake. Reporting and dashboards are super helpful.
What do you dislike about the product?
Schedules need to be improved. Sometimes salesforce seems slow. LWC has helped but the aura is very very slow. The constant renaming of things/cloud is also not very nice.
What problems is the product solving and how is that benefiting you?
Client management, opportunity management, reporting.
Close deals faster!
What do you like best about the product?
Sales Cloud helps me close deals faster!
What do you dislike about the product?
Not much to dislike really. It's easy to track sales deals
What problems is the product solving and how is that benefiting you?
Visibility of pipeline, collaborative work.
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