Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Best cloud in market
What do you like best about the product?
I can manage process end to end , from lead generation to deal closure , everything can be reported and tracked. Reduce the manual work and improve sales performance
What do you dislike about the product?
Order and contract management is still not that mature , more CPQ feature required
What problems is the product solving and how is that benefiting you?
Lead and Opportunity management and deal tracking
Brillant
What do you like best about the product?
Simplicity and ease of use. Ability to tweak based on different business criteria's. Thousands of knowledge available online.
What do you dislike about the product?
Not enough free app exchange. Or more information on different ones available
What problems is the product solving and how is that benefiting you?
CRM management. Helping to track better leads and campaigns
Intuitive platform for business sales process
What do you like best about the product?
It's user interactive and user friendly to run the sales pipeline. Very efficient tool for capturing prospect Leads and giving quick insights on the progress with amazing dashboards.
What do you dislike about the product?
Struggle with in-line editing feature on the list view of standard objects.
What problems is the product solving and how is that benefiting you?
Capturing leads and its conversion journey. Along with it there is the Intuitive dashboard which helps in getting the quick insights on the sales pipeline.
Efficiency and control
What do you like best about the product?
Consistent and up to date view of the sales pipeline. Control and efficiency.
What do you dislike about the product?
I haven't experienced a downside. The only bone of contention is keeping on top of your sales teams and making them realise the more they add the better the get.
What problems is the product solving and how is that benefiting you?
Control and visibility of orders
Best in narket
What do you like best about the product?
Hands down best CRM if used correctly with the right architecture in place
What do you dislike about the product?
Too flexible for its own good at times. Need to arhitrct carefully
What problems is the product solving and how is that benefiting you?
It is our CRM platform of choice for orchestrating all ales related activities
Reaching Sales height with Sales cloud
What do you like best about the product?
Easy to build, drag and drop solution. Personalized to cater the sales requirement of the organisation. Sales reps can be trained easily to adapt to the technology
What do you dislike about the product?
Implementing AI with Sales cloud could be a game changer. With AI coming into picture, we can automate a lot of processes, giving our human partners more time to innovate
What problems is the product solving and how is that benefiting you?
Keeping a track of sales opportunities, leads and converting them into customers
Very customisable solution to empower Sales teams
What do you like best about the product?
We have been using Sales Cloud for many years. It I really like how customisable it is. We can create custom solutions that work for us, rather than adjusting the process to fit the tool (as it happens with other products).
What do you dislike about the product?
Due to the vastness and flexibility it offers, it is fairly complex, and there are some parts that are not as straightforward as I'd like them to be (et user permissions).
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud is our source of truth when it comes to customer data. We started using it as simply a CRM, but we've built on it and added more and more process logic and automations into the system, which helps the team be more productive. We have also recently started using Sales Engagement and ECI. We've had a few bumps on the road, but there is great potential to having everything in the same system.
Salescloud helped us alot to increase our Sales And so easy to handle the process
What do you like best about the product?
We are using this for sales team and as a Manager it's easy foe me to see all the data of my leads and my team memebers using one dashboard. We can easily automate our peocess and my sales team can invest 70% time on sales instead CRM updates and operational
Things.
Things.
What do you dislike about the product?
It's not easy to implement without a salesforce expert for complex things. But apart from that nothing. This is one of the best CRM for Sales and Service Department indeed
What problems is the product solving and how is that benefiting you?
It helps me and my team to manage all the Prospects and Clienta data. Now, we have one system where we are managing all the data, which provides us Security, Insights and Analytics and based on those data, we make our move and strategy.
Sales is power for Customer 360
What do you like best about the product?
Lead, scoring. It's a product which you can very easily custom. Low cod platform is awesome. I can compare SalesCloud to Porsche :)
What do you dislike about the product?
Price. Besides this everything is ok. I don't see any advantages
What problems is the product solving and how is that benefiting you?
Prediction was the difficulty issue. Thanks to Salesforce, configuration, we can easily know, how many clients, deals we can have in the future
Making sales lifecycle easy
What do you like best about the product?
The cloud is easy to implement and is very user friendly making both implementation process and change management a smooth process.
What do you dislike about the product?
Have to be dependent on ISV for Quote process
What problems is the product solving and how is that benefiting you?
The data is no more siloed and the sales process is more organized across the organization.
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