Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Sales cloud is a winner for Santa Fe
What do you like best about the product?
It makes sales a breeze for our team. Everything is at your fingertips and integration with other systems is seamless.
What do you dislike about the product?
Not a lot. Maybe the cost as with most Salesforce products, it can get expensive in a tight market.
What problems is the product solving and how is that benefiting you?
Integration with other systems was always a big one for us but this has solved it for us.
User experience
What do you like best about the product?
Visually looks good and generally straight forward to find what I'm looking for and prompts are usually helpful.
What do you dislike about the product?
When finding object preferences or to edit things it is not always obvious where the button is, user details are hidden off to the side when trying to discover activity of a user.
What problems is the product solving and how is that benefiting you?
Lead management and the ability to cross reference information with external sources
If used properly can be a very powerful, clean interface lots of plugin opportunities
What do you like best about the product?
If good data it's reporting, it's out of the box sales workflow
What do you dislike about the product?
At this stage the amount of additional plugins of other applications required to carry out a full end to end (ie contract signature etc)
What problems is the product solving and how is that benefiting you?
A first and central data point for all sales leads and opportunities enabling us to gain insights and trends and drive more sales and opportunities
Cloud review
What do you like best about the product?
The way it allows all the necessary client information on one screen. If I need to add or delete fields it can be done.
What do you dislike about the product?
Chatter is not very useful for our team. We don't need to post any updates about how we've worked with a client.
What problems is the product solving and how is that benefiting you?
Combining our contacts and client information in one page in one area makes us more organised and efficient as a team.
Excellent cross team callaboration
What do you like best about the product?
The single source of truth for all customer and sales data at the touch of a button
What do you dislike about the product?
I think the overall setup and collaboration of the salea cloud is relatively difficult and requires and implementation partner.
What problems is the product solving and how is that benefiting you?
It's allowing us as an organisation to monitor and track communication with our customer and ensure that each customer receives the dedicated attention they deserve.
Highly recommend
What do you like best about the product?
This is a great tool to organise and prioritise your sale's activities. Keeps you in to of your opportunity pipeline and helps you to achieve your sales targets
What do you dislike about the product?
Nothing! I really like using the sales cloud because I am more effective and closer to my customers than ever before with better information and insight into their habits and preferences
What problems is the product solving and how is that benefiting you?
It stops us wasting time and enables us to maximise our opportunities ai takes this to the next level and has our whole organisation on task for more of the time.
Great product!
What do you like best about the product?
Great product! Definitely one of the best products for a complete sales process in the market. Highly recommend for anyone who wants to improve their sales cylce
What do you dislike about the product?
Could be better with Quote generation and maybe a native contract generation solution would be good too
What problems is the product solving and how is that benefiting you?
Pipeline reporting and closing end to end deals. Sending quotes and contracts using 3rd party integrations
Best cloud based CRM in the world
What do you like best about the product?
Customisable adaptable. Good standard for any modern business. Recommend for any business.
What do you dislike about the product?
None. Sales cloud is great. Only thing is it is evolving very quickly I can't keep up.
What problems is the product solving and how is that benefiting you?
Market to lead to order. And other internal processes
Salescloud
What do you like best about the product?
It's easy to use and has the right capabilities to make my sales dreams come through. I like the opportunity management and reporting on my data
What do you dislike about the product?
It's not available offline. The mobile app could be better
What problems is the product solving and how is that benefiting you?
Keeping excels and loose notes
A useful tool for any salesperson!
What do you like best about the product?
Not only is salesforce a great place to centralise all customer interactions, but as a CRM it is second to none!
What do you dislike about the product?
The biggest draw back for sales cloud is the price, yes it is excellent but for smaller businesses this may seem like a huge investment.
What problems is the product solving and how is that benefiting you?
It solves the issue we have had of unifiying our sales team with their customer data from all platforms, with cases, sales information and contact info in one place!
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