Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Flexible CRM that grows with your business
What do you like best about the product?
It's flexibility and ease in being able to customise the layouts and content for my Business. I also like the email and reporting functionality.
What do you dislike about the product?
It's flexibility is great, but it does require in house expertise to utilise the adaptability in a cost efficient way. There's an education process that goes along with that.
What problems is the product solving and how is that benefiting you?
Good at storing and tracking sales leads and activity. It's helped enormously at sales conversion rates.
Boost Productivity and Efficiency with Salesforce Map
What do you like best about the product?
Users can access real-time data updates and synchronize changes easily across the system. Providing shared maps and routes helps us promote effective communication and collaboration among team members. Users can generate customized reports and analyze performance matrix by using its powerful analytical tools.
What do you dislike about the product?
As a developer, I am happy with Salesforce Maps. However, For beginners, Salesforce Maps may be challenging to understand and utilize all its functionalities. The cost is a little higher but worth it.
What problems is the product solving and how is that benefiting you?
Salesforce Maps helps us improve operational efficiency, optimize sales strategies, enhance customer service and gain valuable insights from geospatial data. Its sales cloud and marketing cloud features are handy.
Great day
What do you like best about the product?
Powerful, scalable, Appexchange products, good lead managemenet
What do you dislike about the product?
Quite expensive compare to its competitors and not that flexible
What problems is the product solving and how is that benefiting you?
we use Salesforce as one sourceof truth to collect data from our other apps
Intuitive and precise
What do you like best about the product?
I like this for my business as it provides to tools and customisation we require to achieve our goals as an organisation.
What do you dislike about the product?
Downsides are you're going to need Salesforce admins/developers to really utilise what your vision entails.
What problems is the product solving and how is that benefiting you?
The ability to create seamless sales journeys for various sales channels.
Increases productivity in a huge way
What do you like best about the product?
Customisation capabilities, ease of use and support you get from account executives
You really can mould it into any sort of an org, the extra suites like service cloud really set it apart having collaboration between departments in a company
You really can mould it into any sort of an org, the extra suites like service cloud really set it apart having collaboration between departments in a company
What do you dislike about the product?
I wouldn't say there's much wrong with the product as a whole, it just can be quite complex at the start and pricy for a soloprenuer just starting out I guess
What problems is the product solving and how is that benefiting you?
Seeing our sales performance as a company and trends that we can leverage for further growth
Easy to work with
What do you like best about the product?
It gives you facility to customise and manage sales process. Being in technical leadership I found this is best platform I have used.
What do you dislike about the product?
nothing, I did not find anything wrong with product.
What problems is the product solving and how is that benefiting you?
It is single source of truth for sales users
Sales Cloud as a solution for many use cases
What do you like best about the product?
Sales Cloud can be used for different types of clients and use cases. I have implemented SC to customers in completely different industries such as financial services to manage risk assessment, real estate as a CRM system to name a few. It has fulfilled the client's expectations and didn't disappoint.
What do you dislike about the product?
Not being able to flag nigh priority emails is a downside.
What problems is the product solving and how is that benefiting you?
In my current project it's managing risk assessment for the client using accounts, opportunities combined with custom objects and custom metadata
Salesforce Sales Cloud
What do you like best about the product?
Seamless automation of complex sales processes into one CRM, with easy to navigate reporting and dasboard capabilities
What do you dislike about the product?
I'm generally fond of the sales cloud but one of the limitations I came across relates to historical reporting.
What problems is the product solving and how is that benefiting you?
Management of Sales processes and tracking of the sales funnel with forecasting revenue
Go global with salesforce
What do you like best about the product?
Best 360 CrM
If we need to scan a profile thought out the journey then Salesforce comes into picture
If we need to scan a profile thought out the journey then Salesforce comes into picture
What do you dislike about the product?
Way too many products.
Sales
Service
Manufacturing
Healthcare
Product
Finance
Sales
Service
Manufacturing
Healthcare
Product
Finance
What problems is the product solving and how is that benefiting you?
We need lot of AI to healthcare industry explore
Revolutionising Business Efficiency
What do you like best about the product?
The way that Salesforce Sales Cloud organises customer data, and allows automation of repetitive tasks. My favourite thing to do in Sales Cloud is building flows, as you can build custom and complex automations without needing to code it. I also love reports and dashboards and the insights into the data, te drag and drop simplicity of the report builder but with features to create more complex reports using report formulas.
What do you dislike about the product?
There are a few minor things that customers ask me to build that are not possible in Salesforce. For instance, being able to tag email messages as high priority. Also out of the box that the related tab is default and not the details tab! First thing I do in a new org is change it!!
What problems is the product solving and how is that benefiting you?
Allowing email automation using templates, email alerts and flow. My clients always love that hey don't have to retype and send emails that they frequently. Using custom formulas to score leads is also helpful.
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