Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Salesforce sales cloud - Your best friend to manage your accounts and pipeline
What do you like best about the product?
Informative dashboard.
Easy to use UI
Different ways to search th account
Flexible ca be customised on the basis of business requirements
Much better in terms of other competitors
Easy to use UI
Different ways to search th account
Flexible ca be customised on the basis of business requirements
Much better in terms of other competitors
What do you dislike about the product?
Customization of the fields sometimes requires the user t raise a service request which takes time
Not al fields are editable with respect to individuals account plan.
Not al fields are editable with respect to individuals account plan.
What problems is the product solving and how is that benefiting you?
The main business problems it solves are- quick info about the pipeline
Notifications on accounts categorised into different tiers.
Informative dashboard gives a clear picture about the sales on monthly and quarterly basis
Notifications on accounts categorised into different tiers.
Informative dashboard gives a clear picture about the sales on monthly and quarterly basis
Manage and prioritise your sales team with Salesforce Sales Cloud
What do you like best about the product?
The Salesforce Sales Cloud suite provides an invaluable resource for sales teams through its comprehensive and intuitive lead management system. By automating the sales cycle, organizations can easily generate leads, manage them efficiently, and nurture relationships with prospects for long-term success. Its features allow users to significantly reduce their time spent on mundane tasks, so they can focus more on forming beneficial partnerships with customers at every stage.
What do you dislike about the product?
Despite Salesforce Sales Cloud's many features and benefits, some users may find it challenging. For those who are unfamiliar with the platform or CRM systems in general, the learning curve can be steep, since there are numerous configuration options that must be understood before they can be fully utilized.
What problems is the product solving and how is that benefiting you?
I benefit from Salesforce Sales Cloud because it simplifies my job and optimizes how I interact with customers. The tool gives me instant access to all the important data, so I can deal directly with customer inquiries.
Amazing tool for CRM!
What do you like best about the product?
The ability to track the lifecycle of any opportunity and collaboration with ease.
Reporting and dashboards are comprehensive.
Opportunity and lead management format across devices.
Sales forecasting ability.
Reporting and dashboards are comprehensive.
Opportunity and lead management format across devices.
Sales forecasting ability.
What do you dislike about the product?
Not much, a little bit on the expensive side .
Despite intuitiveness, may require some learning curve for users who are new to CRM.
License model could be made a little more attractive.
Despite intuitiveness, may require some learning curve for users who are new to CRM.
License model could be made a little more attractive.
What problems is the product solving and how is that benefiting you?
It makes the CRM journey very easy with the set of tools and capabilities it provides along with attractive and insightful dasboarding, Lead/opportunity management and forecasting is great.
Seamless customer relationship management
What do you like best about the product?
Different queues for customer support tickets based on the type of issue are the most time-saving and efficient for customer support teams. Competitors have single queues where agents need to scour through tons of tickets before finding out what is relevant and what is not.
What do you dislike about the product?
The tool is a little slow in terms of opening new tabs and takes about 5-8 seconds to load completely. This should be made faster as every second can impact SLA.
What problems is the product solving and how is that benefiting you?
My company receives customer support tickets for almost every issue a financial technology company can face. SFDC makes it possible for us to streamline each queue based on type of issue or product thus making sure that the ticket gets assigned to the right team.
Best tool to sales team for closing best deals
What do you like best about the product?
I like mostly the interface as we can customise according to our organisation and workflows and the automated tasks.
What do you dislike about the product?
I have been using Salesforce sales cloud from last 3 years. I don't see much to dislike because they keep on updating the process.
What problems is the product solving and how is that benefiting you?
The easy workflows which helped sales team to track the prospect journey and close the deals accordingly and also time saving.
SALESFORCE USING
What do you like best about the product?
The interface and software is very user friendly. If any one use the software for first time they will use properly.
Also the pattern and system is easy to use.
Also the pattern and system is easy to use.
What do you dislike about the product?
After using the software since 2 years only one this I want to suggest that is any update the can provide to users or the holder that will be grate. Otherwise every this is perfect.
What problems is the product solving and how is that benefiting you?
In our organization we have to maintain very huge data of our customer also need to secure the data. Salesforce will help use to do that. Also easy to acces the data.
Sales team uses for sales
What do you like best about the product?
Seamless integration with other products we uses marketing cloud , paradot for marketing communication which then leads to sales
What do you dislike about the product?
Well as a enabler do not have much direct exposure however the team comment is customisation is bit tricky
What problems is the product solving and how is that benefiting you?
Help as enblers
Powerful sales automation
What do you like best about the product?
Sales Cloud's most useful attribute is its rapid extensibility through the AppExchange. Whatever you're looking to do, there's a good chance an ISV partner has already built it, whether that's accepting payments, getting electronic signatures, or CTI integration.
What do you dislike about the product?
It's an expensive product both from a licensing perspective, and also to get good people to implement it. Salesforce themselves are an organisation which is better at selling to you, than ensuring your success on the platform.
What problems is the product solving and how is that benefiting you?
Identifying and onboarding partners to our organisation, including offering and agreeing contract terms with them. Also the handling of complex commission structures.
Salesforce Sales Cloud Review
What do you like best about the product?
Sales Cloud helps me to manage my sales pipeline and customer relationships more efficiently. I can monitor and update the progress of my leads, accounts, and opportunities, as well as view the history and activities of each customer. I can also leverage the forecasting and analytics features to plan ahead and make data-driven decisions. Sales Cloud also connects with other tools and apps that I use, such as email, calendar, and Slack, so I can communicate and collaborate with my team and customers seamlessly. Sales Cloud enables me to deliver results faster.
What do you dislike about the product?
Sales Cloud has automation and built-in functionalities that are useful for most of our needs. However, some of our requirements are more specific and cannot be met by Sales Cloud. For those situations, we have to choose custom solutions instead.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud enables me to perform multiple functions such as -
1- It arranges leads, accounts, and opportunities in one place
2- It streamlines my sales processes
3- It facilitates communication and collaboration with my team and customers fast and efficiently
1- It arranges leads, accounts, and opportunities in one place
2- It streamlines my sales processes
3- It facilitates communication and collaboration with my team and customers fast and efficiently
Salesforce helps you grow your business
What do you like best about the product?
Simple, ease-of-use, works out-of-the-box and highly customizable that can be changed to suit your business.
Best with Salesforce is their APIs that many 3rd party tools are compatible and easy to implement without heavy cost.
Best with Salesforce is their APIs that many 3rd party tools are compatible and easy to implement without heavy cost.
What do you dislike about the product?
I hear from our users that sometimes it takes too many clicks to do something in the platform and the Lightning UI is filled with too much of "white spaces".
What problems is the product solving and how is that benefiting you?
We have built a sales tool on top of Salesforce Sales Cloud together with Heroku to enable and help our Sales with customer insight, meaning helping them sell the right equipment at the right time to our customer.
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