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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Sunny J.

It is the best CRM software or tool currently available in the market

  • August 14, 2023
  • Review provided by G2

What do you like best about the product?
It is the best CRM software or tool currently available in the market for any sales, support, service or anyothers industry need customer relationship management.
What do you dislike about the product?
Salesforce sales cloud has all the features which should be there for sales based industry, without any dislike
What problems is the product solving and how is that benefiting you?
It is the best CRM software or tool currently available in the market , for sales management, service management etc


    Rajesh K.

Sales Cloud Enhances Productivity

  • August 13, 2023
  • Review provided by G2

What do you like best about the product?
Opportunity Management is the Best Feature in Sales Cloud
What do you dislike about the product?
Reporting & Dashboaring Can be Imporved Overall
What problems is the product solving and how is that benefiting you?
ROI Tracking & Sales Performance


    Ankit K.

SF SC Review

  • August 13, 2023
  • Review provided by G2

What do you like best about the product?
It is very good .. improves funnel of sales call
What do you dislike about the product?
it isn't good .. not good for deal velocity
What problems is the product solving and how is that benefiting you?
Helping me connect with my consumers in an engaged manner.


    Telecommunications

Salesforce Review

  • August 10, 2023
  • Review provided by G2

What do you like best about the product?
I like that Salesforce gives us the ability to track client status and which services they currently have.
What do you dislike about the product?
The user interface is not very modern, makes it kind of difficult to locate specific things.
What problems is the product solving and how is that benefiting you?
Salesforce sales cloud is helping me better target our client base by allowing me to get up to date lists about our clients.


    Mia P.

Let's Go Salesforce!

  • August 08, 2023
  • Review provided by G2

What do you like best about the product?
I like the platform since it has all the necessary details I need for qualication. It makes me knowledgeable when it comes to prospecting and also makes me easier to work with my leads,
What do you dislike about the product?
I had this experience sometimes it's unresponsive and unable to save logs and initiate tasks and also during conversion, multiple task is created under Account tab and Opportuity tab. My team usually create ticket for this to be resolved.
What problems is the product solving and how is that benefiting you?
Salesforce solved all I need to know when it comes to checking prospects. I have the visibility to check on duplicate leads through Smart Search and it makes more efficient and effective when qualifying prospects.


    Nisha C.

Sales Cloud enhances Deal Velocity & Improves Win Rate

  • August 08, 2023
  • Review provided by G2

What do you like best about the product?
Ability to track Opportunity Closure & Stage wise Forecasting
What do you dislike about the product?
Better Campaign ROI Tracking all the way from inception till Deal Cycle
What problems is the product solving and how is that benefiting you?
Deal velocity & Opportunity Reporting, Funnel Management


    Insurance

Amazing with some small internal co-ordination issues

  • August 07, 2023
  • Review provided by G2

What do you like best about the product?
Lead to Opportunity pipeline, reporting and analytics, record management and streamlined agent experience
What do you dislike about the product?
Struggles with duplicate lead management, companys utilization not currently linking to Service Cloud easily and losing 360 degree view
What problems is the product solving and how is that benefiting you?
Bringing together a clear picture of the prospects journey alongside telemarking representatives performance allows us to greatly manage our sales journey and evaluate where we can drive enhancements & greater sales.


    Sai P.

Salesforce Sales Cloud: Empowering Sales Success and Accelerating Growth

  • August 06, 2023
  • Review provided by G2

What do you like best about the product?
I value the platform's high degree of customisation since it allows users to adjust the system to their particular business needs. Users of the Salesforce Sales Cloud can design custom objects, fields, and workflows to fit their particular sales processes.
What do you dislike about the product?
It also carries a large price tag. The cost of adopting and maintaining the platform might be a major consideration for startups and smaller companies with tight finances.
What problems is the product solving and how is that benefiting you?
Centralized Customer Data
Improved Sales Productivity
Enhanced Sales Collaboration
Better Sales Forecasting
Lead Nurturing and Conversion
Data-Driven Decision Making
Enhanced Customer Experience
Mobile Sales Enablement
Scalability and Customization


    Electrical/Electronic Manufacturing

Success with Sales Cloud

  • August 04, 2023
  • Review provided by G2

What do you like best about the product?
Sales Cloud has so much basic functionality that is needed to help sales reps be efficient in their day to day roles. The User Interface is intuitive and easy to use. Configuring new page layouts, record types, reports, and dashboards is all very easy. Salesforce has made Sales Cloud easy to setup and use.
What do you dislike about the product?
Some of the advanced functionality desired is not in Sales Cloud and must be purchased separately.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud is used as our company CRM. We are trying to get better about storing all data in Salesforce, so it serves as our single source of truth for customer data.


    Anthony R.

Sales Cloud is helping us grow our business

  • August 04, 2023
  • Review provided by G2

What do you like best about the product?
I must say, the Salesforce Sales Cloud has truly suit an indispensable tool for businesses worldwide when it comes to managing their client relationship tasks. The CRM package it offers boasts a user-friendly interface that I personally chance incredibly light to pilot. What's more, the customizable dashboards and automated workflows experience made my job of head routing and followup emails a air.
What do you dislike about the product?
I get encountered a few glitches on the way, especially when it comes to announcing updates or relocating components. These modest setbacks can sometimes hinder its overall usefulness.
What problems is the product solving and how is that benefiting you?
Nevertheless, I cannot deny how instrumental the Salesforce Sales Cloud has been in managing and resolving our CRM issues. It has significantly reduced our response clip to clients, ensuring a seamless client have and allowing us to maintain our heights standards of client serve.