Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Great product with so much functionality
What do you like best about the product?
The customization of the platform allows users and admins to solve for any workflow or process. It requires some getting use to, but once you are up to speed you can make quick and easy changes. The user learning curve is not steep which is nice.
What do you dislike about the product?
It can be cost prohibitive for smaller companies. And if you need to scale back your user licenses you can get hit with a big penalty. There is so much functionality sometimes you don't know where to start. It can be a bit intimidating.
What problems is the product solving and how is that benefiting you?
It allows us to easily monitor sales pipeline and generate contracts easily. It easily integrates with docusign, which has made our lives easier and efficient. We can generate amazing data visualizations using the product, it's very easy.
Great solution for sales team
What do you like best about the product?
Sales cloud is a very useful product for sales team, there are a lot of out of the box features which can be implemented very fast and also can be easily comtomized when compare to compettior product
What do you dislike about the product?
Lack some feature that should be out of the box feature. low code tool still not covered everything that apex does. Improved lo code tool would be greate for user
What problems is the product solving and how is that benefiting you?
Our clients dont know their customer as much as it should be. Sales cloud help on this issue a lot because we colllect customer information in every angle which help them much more understand thier customer.
Configuration
What do you like best about the product?
The level of configuration and customization is excellent with the sales cloud product. We certainly do not have a standard use case but the product still works great for us.
What do you dislike about the product?
The product is not always intuitive. New users can have a substantial learning curve.
What problems is the product solving and how is that benefiting you?
It's allowing us to track and report on leads and conversions.
Salesforce Cloud
What do you like best about the product?
Salesforce cloud is a great platform that makes sales easy and efficient. Everything in one platform, mobile friendly and quickly accessible for folks out in the field makes this a great tool for all tech skill levels.
What do you dislike about the product?
Of course it comes with a cost which might be more than other competitors out there.
What problems is the product solving and how is that benefiting you?
Solving having one SaaS platform application for multiple use cases bundled together. Instead of previously having 4 custom coded applications that could be combined together.
Sales Cloud helps us Sale
What do you like best about the product?
Overall I think sales cloud is a great tool, the ability to customize the cloud makes it even better.
What do you dislike about the product?
A better forecasting functionality would be a plus along with a more structure Lead to Opp defining process to get sales and marketing on the same path
What problems is the product solving and how is that benefiting you?
Keep track of our sales pipeline
A good way to improve your daily basics
What do you like best about the product?
Sales team managements, territories and opportunities management. It's a really easy way to improve the up sales and to create forecast.
We have build multiple solutions with that cloud.
We have build multiple solutions with that cloud.
What do you dislike about the product?
Sometimes the clients faces some issues getting used to the layouts.
What problems is the product solving and how is that benefiting you?
How to improve your business it's a deal breaker for the users
Happy End User!
What do you like best about the product?
SalesForce is my 3rd CRM in the last 5 years and I was skeptical. I have been nothing but impressed with the centralized data I need on my prospects but also the ability to export the info we need to look at sales at an organizational level.
What do you dislike about the product?
The double Authenticator can slow down a quick log in when on the fly, but a great safety feature!
What problems is the product solving and how is that benefiting you?
We need an easy interface for all users to use so more data is captured to help us refine our sales process. Less time training and more time selling. I'm more productive and get better data.
Sales and service cloud has been great for us
What do you like best about the product?
User friendly and easy to configure and work with
What do you dislike about the product?
Nothing to dislike about sales cloud .
License understanding and roles are little tricky to setup
License understanding and roles are little tricky to setup
What problems is the product solving and how is that benefiting you?
Making business streamline activities
IT service delivery manager
What do you like best about the product?
Versatility to deal with different business segments
What do you dislike about the product?
Customization makes it clunky fast. Its something all segments ask for
What problems is the product solving and how is that benefiting you?
Less code most customization helps with scalability
Perfect tool for sales
What do you like best about the product?
Easy to use, great for remote service teams
What do you dislike about the product?
Ui is little overwhelming for entry level sales teams
What problems is the product solving and how is that benefiting you?
Increase sales and visibility
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