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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Zbigniew L.

Easy customization

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Sales Cloud is an excellent platform on which customization is very easy .
What do you dislike about the product?
The least favorite part are the dashboards . Power BI is much more effective
What problems is the product solving and how is that benefiting you?
Streamling sales process


    Frederick H.

Strategic Delivery Lead.

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Sales Cloud allows users to quickly access and identify their accounts and leads.
What do you dislike about the product?
Sales cloud can sometimes be overwhelming with stale data and too many objects.
What problems is the product solving and how is that benefiting you?
W holistically understanding customers


    Chris B.

Best integrated platform to intelligently target prospects

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
This fully integrated platform makes it easy to not just store data but track activity and make actionable decisions to drive sales outreach and marketing campaigns.
What do you dislike about the product?
The price depending on the size of your org and the number of users along with the add one that you need to do everything that you need to do to support your teams.
What problems is the product solving and how is that benefiting you?
Providing a fully integrated system to accommodate all of my sales and marketing needs and track against revenue and marketing goals during the year. In real time.


    Shillan K.

Great sales dashboards and customer 360 view

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Great sales dashboards and customer 360 view.

Also summary dashboards and the ability to drill down in details around leads, next best actions wrc
What do you dislike about the product?
The Costs and complexities of the licenses to use for internal vs external users (3rd party brokers)
What problems is the product solving and how is that benefiting you?
Pull together leads management and sales pipelines with dashboards across business lines


    Ratish K.

Honest Sales cloud Review

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Seamless integration across clouds like service and mktg
What do you dislike about the product?
Account plans and quote creation are basic
What problems is the product solving and how is that benefiting you?
Single source of truth


    Ananta A.

Amazing experience

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Makes work easy and faster. Loving the experience so far.
What do you dislike about the product?
Not at this moment. Everything works well.
What problems is the product solving and how is that benefiting you?
Faster and easier customer acquisition for clients


    Barbara B.

Very user friendly and improves edfixiency

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Ease of use! This is very intuitive and quick to implement
What do you dislike about the product?
Users are often reluctant to any change.
What problems is the product solving and how is that benefiting you?
Better forecasting and planning


    Brian B.

Sales cloud review

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Industry verticals like financial services cloud that we use take the power of sales cloud and make it more relevant for our industry. Our sales teams are all connected on a single platform which makes our operating model more efficient. We can collect all the data we need about every sales transaction that helps us make predictive suggestions for our sales people, which leads to better sales outcomes
What do you dislike about the product?
To date the integration with outlook for email has been very challenging. All our our company uses outlook and the integration options and features with Salesforce aren't as robust as we need.
What problems is the product solving and how is that benefiting you?
Give us a 360 view all our customers and their interactions and engagement activity. Track all sales activity and opportunities.


    Parth P.

Sales cloud is an amazing product for cleaning leads and closing more deals

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Opportunity pipeline
Lead nurturing
Sales path
Data and reporting analytics
What do you dislike about the product?
Not connected to cpq and marketing cloud
What problems is the product solving and how is that benefiting you?
Security of clients data
Full insight of the customer
Sales planning
Campaig influence


    Josh K.

Sales cloud is amazing!

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud is a game-changer for businesses of all sizes. Its robust features empower sales teams to excel. With intuitive lead and opportunity management, it streamlines the entire sales process. The customizable dashboards offer real-time insights, enabling smarter decision-making.
What do you dislike about the product?
ChatGPT
While Salesforce Sales Cloud offers numerous advantages, one notable drawback is its pricing structure. For small businesses or startups with limited budgets, the cost can be prohibitive. The tiered pricing model, often requiring add-ons for specific features, can quickly escalate expenses.
What problems is the product solving and how is that benefiting you?
Future looking pipelines and keeping quotes up to date. Helping our users to stay more up to date on their open and closed deals.