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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Thomas T.

A world of automation at your fingertips

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
The flexibility and options of the platform knows no bounds, assisting us as we grow!
What do you dislike about the product?
The licensing can be confusing because of the many options.
What problems is the product solving and how is that benefiting you?
Getting an overview of our sales


    John R.

Salesforce Sales Cloud allows me to track everything about a customer or sale in one place.

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Insights through reports and dashboards. Dashboards are used daily by sales team and sales support engineers.
What do you dislike about the product?
I would love to integrate more systems to automate data flow. Excited to explore Einstein capabilities.
What problems is the product solving and how is that benefiting you?
Tracking customer insights automatically through direct conversations with sales engineers. Tracks all sales and customer data and displays in an easy to understand dashboard.


    Computer Software

Evolving greatness

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
New features always coming online
Great customer insight to help with sales pitches
What do you dislike about the product?
The later page layouts and lightening pages are a bit less 'dense' on information - things are spread out and across multiple tabs - so you have to know where to look if you're used t classic
What problems is the product solving and how is that benefiting you?
Helping us estabblish the value and priority of our leads so we focus on the right potential opportunities. It also helps us accurately predict pipeline and opportunity closure dates.


    Financial Services

Great and Innovative product

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce sales cloud is simple but yet sophisticated.
What do you dislike about the product?
I thought hard about this but couldn't find anything that I disliked. Sales cloud is great to use and would always recommend it for anyone else.
What problems is the product solving and how is that benefiting you?
It helps me build sales performance dashboards that lets users know if they are meeting the quota


    Consulting

Great Solution

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Simple setup, easy sales process, customizable where you need it, but good to go if you just need something simple.
What do you dislike about the product?
Licensing cost is awfully high compared to a Microsoft suite of solutions
What problems is the product solving and how is that benefiting you?
Pipeline clarity and abandonment of legacy processes... like excel


    Jason B.

Able to customize easily to make it work

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Has all relevant information accessible and ease of access
What do you dislike about the product?
Need to know all data sources ahead of time
What problems is the product solving and how is that benefiting you?
Access data in one spot


    Mohammed Wasef M.

Sales Cloud is Fantastic

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Seamless, well designed and easily accessible to all the users both the ones using it, and the ones developing it
What do you dislike about the product?
Can integrate AI where needed, and automation needs to improvise
What problems is the product solving and how is that benefiting you?
Lead Tracking and Management


    Shamili K.

Sales cloud review

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Lead opportunity process is level designed in saleaforce
What do you dislike about the product?
Its a great product and I don't down sides
What problems is the product solving and how is that benefiting you?
Nothing's


    Kavita S.

Power of technology

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
Love how easy and user friendly it is!!!
What do you dislike about the product?
Its very compitative and you gotta keep learning to survive
What problems is the product solving and how is that benefiting you?
Automating thing very promptly with AI coming in next decade


    Michelle B.

Revolutionizing the way we work

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
The user interface available in Sales Cloud has allowed our staff of varying technical experience to feel comfortable using the product. By bringing all our staff into the CRM it has revoluntized the way we work!
What do you dislike about the product?
Have experienced limitations when using it for non-profit business, but expect that to improve.
What problems is the product solving and how is that benefiting you?
Helping create 360 view of our customers.