Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Sales cloud rules
What do you like best about the product?
I like the no code aspect of sales cloud. We try to keep solutions to as little dev work/code as possible. That code (in our experience) tends to break and need consistent assessment and fixing. Out of the box solutions help keep our Dev team focused on the bigger projects at hand.
What do you dislike about the product?
We have a large number of users and there are new features always coming for specific users or use cases. It gets costly to have premium features for all the users. When we have an issue or process we're trying to solve, it gets salesy pretty quick because that the solution is always the next price tier away.
What problems is the product solving and how is that benefiting you?
Salesforce is the center hub for linking together all the tools from different segments of the business. Sales, Service, Engineering, Marketing, Product Management, Security, Compliance, all in the same place for easy visibility to all stakeholders. Salesforce makes reporting easy for all users who may look at the business from different angles and who may want to leverage different types of data.
Data Integration
What do you like best about the product?
The thing I like best is how the customer, information and data are at the forefront of the platform
What do you dislike about the product?
The time it takes to develop customizationis tedious. And sometimes the solution doesn't truly address the problem.
What problems is the product solving and how is that benefiting you?
It is a main hub for the internal akd external workflow.
Enables cross channel sales insight with commerce
What do you like best about the product?
We use both sales cloud and commerce from Salesforce, the best part is the ability to share objects and therefore data across multiple sales channels from CRM and commerce.
What do you dislike about the product?
Cost is definitely high, considering sales analytics is not included and require separate license. For company that focus on data and AI, it really should be part of the same license offering.
What problems is the product solving and how is that benefiting you?
Solve the problem of retrieving customer and acvount information in one places, instead of individual spreadsheets, saved on sales personnel's individual devices. That enables commerce to ultilize the information without additional data gathering
Sales cloud review
What do you like best about the product?
A lot of innovative features and good Sales operation guidelines but for smaller organization and medium sized organizations it may be expensive
What do you dislike about the product?
Expensive as more salesforce people come onboard
What problems is the product solving and how is that benefiting you?
Action tracking lead scoring and quick turnaround help
Automated our sales process
What do you like best about the product?
Sales Cloud allowed us to collaborate easily and track our sales pipeline as our business began to grow
What do you dislike about the product?
Reports and dashboards are a bit limited but there are enough sales-specific dashboards to get started with
What problems is the product solving and how is that benefiting you?
Managing sales customers and pipelines
Salesforce Sales Cloud
What do you like best about the product?
The forecasting capabilities are able to provide accurate insights. Teams spend less time trying to understand the data, which opens up their time and improve productivity.
What do you dislike about the product?
The biggest downside is the high price with Salesforce Salea Cloud. On top of that, there are some instances that require add-ons, which also increases the total price.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud helps track our revenue from all of our channel partners on how well each one is doing and who is performing the best to be grouped in a certain partner tier.
Helpful for someone new to sales force
What do you like best about the product?
As a person taking over as a new product manager with no previous experience in sales force, sales cloud has been easy to understand and very user friendly.
What do you dislike about the product?
Complexities in integrations. There is no one stop view for all the users that acts like a home page
What problems is the product solving and how is that benefiting you?
It's helping us get a good overview of the funnel to predict our revenue
Well flushed out product, ton of capability, but takes times to scale to large organizational goals
What do you like best about the product?
How it's always being made better through development and acquisitions
What do you dislike about the product?
Inability to quickly and dynamically work with data outside of the Sf ecosystem. Increasing data redundancy, cost, and time to deliver
What problems is the product solving and how is that benefiting you?
Order channel optimization
Great experience
What do you like best about the product?
What I like best about the Salesforce Sales cloud is the CRM and Sales Analytics.
What do you dislike about the product?
Salesforce Sales Cloud could be more attractive for user around cost and security
What problems is the product solving and how is that benefiting you?
Salesforce is helping me sell CRM and customer relationships
Salesforce Sales Cloud for the Win!
What do you like best about the product?
Ability to integrate data across the platform and to deliver quick insights to sales
What do you dislike about the product?
The licensing model and needing to purchase so many add ons separately
What problems is the product solving and how is that benefiting you?
Giving a better look into the customer
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