Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Sales Cloud is easy to use
What do you like best about the product?
I have worked with Salesforce for the past 4 years and without prior experience I have been able to teach myself and help my company to grow as they come up with new ideas.
What do you dislike about the product?
There has not been enough time within my company day to day job to understand what I need to learn and what requirements will be needed. Ultimately we should have invested more time in integration.
What problems is the product solving and how is that benefiting you?
We understand more about the amount of incoming opportuinities are as well the turn around time, win loss trends, and daily issues with data quality. It's been a wonderful resource.
Good tool for sales
What do you like best about the product?
User friendly application to improve sales.
What do you dislike about the product?
Loading issue.dashboard and report not friendly
What problems is the product solving and how is that benefiting you?
Improved our sales team productivity
Implementing Salesforce is a game-chang strategy to enhance our award-winning MX!
What do you like best about the product?
The onboarding and build-out are easy and make us confident in our Salesforce choice.
What do you dislike about the product?
There is nothing to dislike as we begin our Salesforce journey.
What problems is the product solving and how is that benefiting you?
Salesforce is solving and improving our CRM, sales coaching, and MX performance.
Knowledge Management transformation
What do you like best about the product?
Sales Cloud has been transformative in helping us organize and share information across the organisation. We are able to see how our constituents are engaging with us at any point t.
What do you dislike about the product?
We face struggles with duplicates and data cleanliness. And user adoption can always be an ongoing project. But we are constantly working to overcome those issues.
What problems is the product solving and how is that benefiting you?
We track engagement with the many constituents we work with on a regular basis. We also track our fundraising activity and engagement with potential and current donors.
Salesforce cloud offers very high level of customization but at a certain price
What do you like best about the product?
What I like best about salescloud are the possibility offered at personalization and flexibility level, the very high number of apps offered in the appexchange to supercharge your platform and the high security level now offered by the platform and transparency.
Also the fact that it could be administered either by non-developer admin or expert dev for more customized features and integrations.
Also the fact that it could be administered either by non-developer admin or expert dev for more customized features and integrations.
What do you dislike about the product?
Probably the price of the licences is now very high for small company.
What problems is the product solving and how is that benefiting you?
Tracking all activities with customers, opportunities and sales and key metric reporting. 360 view on customers.
Great Tool
What do you like best about the product?
It's a really great way to connect with customers
What do you dislike about the product?
There is a big learning curve for someone who isn't familiar with Salesforce tools
What problems is the product solving and how is that benefiting you?
Keeping track of potential applicants and reaching out to contacts
All in One
What do you like best about the product?
Salesforce cloud has changed our business immensely and has shown us that there is not limit with SFDC
What do you dislike about the product?
Forecasting and lead generation seem to be the areas that we are wanting to give into a bit more.
What problems is the product solving and how is that benefiting you?
It's solving our pipeline management and quoting.
Using Sales Cloud in higher Ed
What do you like best about the product?
I was new to Salesforce and found it super easy to learn and customize to my needs.
What do you dislike about the product?
It's so powerful that I'm only limited by my ability to learn new skills and fully utilize the power of the system.
What problems is the product solving and how is that benefiting you?
Makes reporting super easy.
All in all access all the time.
What do you like best about the product?
What I love most is having all of my sales data as a single source of truth in one dynamic and effective location
What do you dislike about the product?
All screens look somewhat similar so it can be confusing to initially navigate
What problems is the product solving and how is that benefiting you?
Not having all sales data in one place
Has been an excellent CRM choice in many companies I’ve worked for.
What do you like best about the product?
Easy to customize for your processes and needs
What do you dislike about the product?
Sometimes there can be integration issues.
What problems is the product solving and how is that benefiting you?
Automatibg Sales and Business processes.
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