Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Useful but difficult to adjust
What do you like best about the product?
Simplicity in understanding, easiness with what you can make it a centre of operations for the company
What do you dislike about the product?
Difficulty to adjust to very specific sales styles of different organisations
What problems is the product solving and how is that benefiting you?
Streamlining sales process, giving wholesome view on the account in terms of actions, prompts created through automation on what can I do next
Optimizing our company’s sales and service model
What do you like best about the product?
Sales cloud allows us to provide the right customer information, leads, and content to the sales team supporting the sales cycle.
What do you dislike about the product?
Connection points are often very complicated to make work efficiently
What problems is the product solving and how is that benefiting you?
The power of CRM data to provide in a digestible way for our sales team to utilize to help their customers
Capable CRM for sales, bit too expensive licenses
What do you like best about the product?
It is transparent and helps organisation in discussing the same opportunities.
What do you dislike about the product?
License cost are too high for those who just want to see data, not edit.
What problems is the product solving and how is that benefiting you?
It enables transparent opportunity management
Bringing your customer's data into one place
What do you like best about the product?
Ease of use has made this a big win for the company to bring on. I will put all of our customer data into one location to allow us to service them and provide a better experience.
What do you dislike about the product?
It's a lot of work getting everything we have into the single pane of glass view, but it's worth it.
What problems is the product solving and how is that benefiting you?
One view of all of data and customer details
Efficiency Boosting CRM with Room for AI Improvement
What do you like best about the product?
I appreciate how Salesforce Sales Cloud is a very efficient CRM tool that's cloud-based and integrates well, making it effective for opportunity management and lead management. I also find it beneficial for enhancing the sales cycle, allowing us to manage leads efficiently and boost sales performance.
What do you dislike about the product?
I found the initial setup of Salesforce Sales Cloud to be moderately difficult. Understanding the necessary configurations from staging and different parameters required effort before it became easier to implement.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud for effective lead and opportunity management, enhancing the sales cycle, and increasing sales for the organization.
Sales Cloud Salesforce Review
What do you like best about the product?
Enterprise territory management is such a useful feature, it makes managing accounts so much easier. I learned about Sales Planning today, the proportional mapping based on revenue or employee count saves so much time.
What do you dislike about the product?
I think the overlay piece could be more clear, maybe adding more notes to make the overly account numbers clearer. I think the map functionality could be engaged more as well.
What problems is the product solving and how is that benefiting you?
It helps with our account planning for the next fiscal year. Therefore Enterprise Territory Mamagememt account which get free into salesforce via hubspot/ or 6sense can get automatically assigned
Easy
What do you like best about the product?
Visibility is great for the accuracy of the business
What do you dislike about the product?
Not easy to customize if you have a very specific process
What problems is the product solving and how is that benefiting you?
The organization always know how the business is going
Best CRM to use without configuration
What do you like best about the product?
Sales cloud is Salesforce's core product and where they started. If you need something easy to get started immediately, it's great out of the box but also has the ability to be customized to your business process as needed
What do you dislike about the product?
Nothing! It even has fun animals and design for you to keep up with an enjoy.
What problems is the product solving and how is that benefiting you?
It helps us manage our pipeline, have sales guidelines built in, manage our leads, and then track our activities and engagements. It's a lot easier than using spreadsheets.
Sales Cloud Rocks
What do you like best about the product?
Sales Cloud helps us grow pipeline by integrating key processes and data for our Sales org.
What do you dislike about the product?
Wish the multi object reports were easier to use.
What problems is the product solving and how is that benefiting you?
How to track all of the customer touch points in one place.
Integrated
What do you like best about the product?
Ability to use the information in other Salesforce applications to create a better customer and prospect experience. And manage our sales team based on data and
What do you dislike about the product?
That we have to have experts to operate and configure the application, because it's too dificult
What problems is the product solving and how is that benefiting you?
Integration between systems and teams
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