Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
from
and
External reviews are not included in the AWS star rating for the product.
My first 4 years on Salesforce
What do you like best about the product?
I lik some of the main capabilities such as: Scalability and Security, Comprehensive Sales Management,Customization and Flexibility and integration Capabilities.
What do you dislike about the product?
I don't like so much the difficult to uderstand all the capabilities since the scenario is very complex so that the Learning Curve is really high. Moreover sometimes is very hard to mantain the migration to other "way to work" suche as for example move from process builder to Flows
What problems is the product solving and how is that benefiting you?
Address many concern related to security that are complex to mantain in a On-Prem env. Moreover I can take the benefit to don't care about manage the database, but I need only to create a new object to brings a lot of benefit with fews clocks (datamodel, relation, UI etc)
Amazing
What do you like best about the product?
The Account and Lead Management are well done and the clients reuse the standard without request of customization.
What do you dislike about the product?
The "person account". We need to have the possibility to disable the feature when the number of accounts increase.
What problems is the product solving and how is that benefiting you?
Optimize every stage of the sales funnel.
Easy for beginner sales users, hard for admins!
What do you like best about the product?
Super user friendly when it comes to basic out of the box features!
What do you dislike about the product?
As soon as you start customizing, you lose the ability to easily find support that is "included" with a Salesforce package.
What problems is the product solving and how is that benefiting you?
Automatically comm logs everything across all platforms and softwares our sales reps use!
The best experience with a CRM
What do you like best about the product?
All in all, many people appreciate Salesforce Sales Cloud for its ability to improve sales efficiency, optimize customer management, and foster business growth. However, choosing a CRM system will depend on your company's specific needs and personal preferences.
What do you dislike about the product?
In general, the challenges or things you might not like depend on each company's specific needs and situation. It is important to carefully consider whether Salesforce Sales Cloud is the right solution for your business needs and whether its benefits outweigh the potential challenges.
What problems is the product solving and how is that benefiting you?
We generally use sales cloud to manage our client's sales processes with high ease, although sometimes many types of business are so timely that customizations and going outside the standard is necessary.
Sales Cloud
What do you like best about the product?
Sales cloud helps us manage our customers and and our sales processes easily all with a cloud based solution that is easily accessible and to use.
What do you dislike about the product?
Licensing costs are a barrier to entry for a lot of customers.
What problems is the product solving and how is that benefiting you?
Best in class CRM capabilities that provide a full view of the customer.
Ability to customize is a double-edged saw
What do you like best about the product?
Salesforce sales cloud allows extensive customization with objects and fields. This makes it specific and enables custom processes tailored for the business using the tool
What do you dislike about the product?
Extensive customization can quickly become outdated and difficult to manage efficiently. Providing some framework to build validation as part of the custom object will be helpful
What problems is the product solving and how is that benefiting you?
Lead conversion, opportunity management, activity tracking, and account management are the functions Sales Cloud provides. And it provides the biz insights the leaders needs.
Senior Enterprise Account Executive
What do you like best about the product?
Naturally, I'm not great at staying organized. Salesforce Sales Cloud gives structure to the opportunities I'm working on. It allows me to better forecast my sales and gives my manager better insight into where I need help.
I also love how it organizes all the information about an account into an easy-to-find way. Need to see your MSA, no problem. Need to see all open opportunities or contacts on an account, no problem!
I also love how it organizes all the information about an account into an easy-to-find way. Need to see your MSA, no problem. Need to see all open opportunities or contacts on an account, no problem!
What do you dislike about the product?
The layout is a little outdated looking. It could look a littler more modern and slick.
What problems is the product solving and how is that benefiting you?
Better forecasting, reduces missing information, help me stay organized.
Rakesh Sales Cloud Review
What do you like best about the product?
User Interface, Collabarative modules, Customer needs, Data model, Easy to access, third party app integration, customization, integration with other technologies
What do you dislike about the product?
I thought AI is lagging but now Salesforce is comng up with Einstein AI, There is few limitations to access from third parties so there some improvement is required
What problems is the product solving and how is that benefiting you?
Lead conversion is pretty good, Person Accounts and Business Account segrigation, Sales Process with Kanban view, Easy interaction with customers, Activities to catch up ..etc
It perspective
What do you like best about the product?
Leader managment and the opportunità native process
What do you dislike about the product?
Nothing soecial, maybe the limite graphics feature
What problems is the product solving and how is that benefiting you?
Increase the sales rate for the agencies
Game changer!
What do you like best about the product?
I work for non-profit and we use Salesforce Sales cloud to manage our events, campaigns, and fundraising. We moved to Salesforce from Siebel and it was a huge improvement. Our business people really enjoy working with Salesforce and we are able to offer advance services to our constituents.
What do you dislike about the product?
Not much, all our users like working with Salesforce.
What problems is the product solving and how is that benefiting you?
Customer engagement, building relationships with our constituents.
showing 3,191 - 3,200