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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


3-star reviews ( Show all reviews )

    Sasha T.

Maps

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Layers available with multiple filtering features. Can plan routes
What do you dislike about the product?
Not easy to navigate on desktop and toggling layers gives errors frequently ..seems buggy
What problems is the product solving and how is that benefiting you?
Route planning and geo location


    Financial Services

Easily customizable

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Sales cloud is easily customizable for the businesses that have a less standard sales process. In addition, even when a sales process is less than standard the out of the box options are flexible enough on their own that they can be utilized in some form
What do you dislike about the product?
Some things like the forecasting tool could be better, and the ability to tie custom objects to such a process
What problems is the product solving and how is that benefiting you?
Sales Cloud gives us a way to store all of our customer data in one place, and to place the rules necessary to ensure the reps are entering what the business needs


    Accounting

Sales cloud wow

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Most helpful in Sales cloud is all the standard process from lead to sale without any afford
I love sales cloud
What do you dislike about the product?
There are a few points that are complicated
What problems is the product solving and how is that benefiting you?
Integration with a lot of systems


    Architecture & Planning

Sr. Software Engineer

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Good for any sales cloud activities, lots of automations and batches, flows and triggers
What do you dislike about the product?
Works with Java and apex class, gets integrated with JavaScript.. needs automation testing to be run for any deployments
What problems is the product solving and how is that benefiting you?
Solving lead scoring and email marketting


    Financial Services

Great implementation

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
The flexibility available in the product
What do you dislike about the product?
Sometimes, standard features are meant to be used in a spefif way and can be hard to customize
What problems is the product solving and how is that benefiting you?
Helps our sales people sale stuff


    Retail

Maps Hmm…

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Maps Layers is a great tool and makes visualizing retail stores very easy.
What do you dislike about the product?
Maps Advanced Routes does not populate schedules for a full weekly shift
What problems is the product solving and how is that benefiting you?
Optimizing routes that field reps visit retail stores that have not been visited recently or have an active project


    Construction

Great tool to track opportunities

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
How you can track opportunities that come into the business
What do you dislike about the product?
How easy it is to be putting in inconsistent data from the team
What problems is the product solving and how is that benefiting you?
Tracking and reviewing the opportunities pipeline


    Minu M.

Salescloud review

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
It's very user friendly and very informative
What do you dislike about the product?
It's takes too long to load at times. UI can be more intuitive
What problems is the product solving and how is that benefiting you?
Helping sell more insurance


    Automotive

SalesCloud Review

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Ability to customize for use cases and processes
What do you dislike about the product?
User adaptation can be challenging. Some things are a bit restrictive
What problems is the product solving and how is that benefiting you?
Central location for data and information sharing


    Electrical/Electronic Manufacturing

New to Salesforce, impressed

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
I am only 2 years into my salesforce journey, but I am constantly impressed by the balance on industry standards or best practices to support our extended sales teams as well as the ability to customize it to our companies specific goals.

I've seen adoption go through the roof in a relatively short period of time. The conversation is no longer "why salesforce" but "how can we get more into CRM!"
What do you dislike about the product?
Some new features come across half baked and sometimes require vendors or custom application to make it work.
What problems is the product solving and how is that benefiting you?
Connecting disparate data splurges, telling the customer story, and facilitating internal sales processes