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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Debora C.

Service Cloud offers the customer service team all the necessary information in a single screen

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce is a powerful swiss army knife, with plenty of features and capabilities to cover a multitude of use cases.
What do you dislike about the product?
Sometimes is a little bit confusing on the new front end.
What problems is the product solving and how is that benefiting you?
Improved Efficiency with Automation :Automation is one of the most important benefits of Salesforce Sales Cloud. It helps users reduce the time it takes to work on leads and send emails. It also helps convert more leads by prioritizing the potential ones.


    Consulting

Salesforce Sales Cloud: The Competitive Edge for My Business

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
Automation: The platform includes automation features that can help streamline repetitive tasks and workflows, such as lead routing, email follow-ups, and sales forecasting.
What do you dislike about the product?
Integration Complexity: While Salesforce Sales Cloud offers robust integration options, integrating it with certain third-party applications or legacy systems can be complex and may require additional development effort.
What problems is the product solving and how is that benefiting you?
Workflow Automation: The platform automates many manual and repetitive tasks, such as data entry, lead routing, and follow-up emails. This increases operational efficiency and allows sales representatives to focus on high-value activities like building relationships with customers.


    Paul U.

Keeping process simple

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
I can simply processes with tools in Saleforce
What do you dislike about the product?
Limitations to formula reference fields for reporting
What problems is the product solving and how is that benefiting you?
Capturing opportunities, sales forecasting in one place, quotes creation with approvals done in the same platform.


    Retail

Sales Cloud best CRM

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud is the #1 CRM in the world
What do you dislike about the product?
There are some limits related the licencing
What problems is the product solving and how is that benefiting you?
Saleforce Sales Cloud helps to manage millions of customers' data with a complex relationship database. It's possible to use different object to enrich your data


    Health, Wellness and Fitness

Sales Cloud expierence

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
it is really user friendly, even for the ones who are not aware of technologies. for the standard version you do not have to use code
What do you dislike about the product?
some objects are not so flexibile when you recieve precise input by the client
What problems is the product solving and how is that benefiting you?
My previous cliente have never accounted his possible sales with only one tool. With Sales cloud it was possible for him and he understood how to develop a better sales strategy


    federica b.

Best CRM tool ever

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
a unique experience for your customer. No more many confusing windows for closing an opportunity. A platform integrated with major third parties as office, linkedin and Google.
What do you dislike about the product?
nothing relevant to be highlighted for it
What problems is the product solving and how is that benefiting you?
Salesforce offers tailor-made packages to meet the needs of every business. It's user friendly and you don't have to be worried about product patches or maintenance


    Marco G.

Così bello

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
Basic Salesforce has many features, but the fact that it can be completely customized and have anything you want makes this CRM perfect for working.
What do you dislike about the product?
Often one encounters limitations that could be reduced
What problems is the product solving and how is that benefiting you?
To translate the text, please provide the Italian string you would like translated into English.


    Giacomo M.

Best Sales experience and open to unlock future opportunities

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
I think Sales Cloud is the best solution to support the sales processes, mainly the customer aquisition. The standard process covers most of customer needs and offers the possibility to unlock future use cases, by using Sales Assistant and Eistein. Looking forward to understand how Sales GPT can improve the sales processes
What do you dislike about the product?
I'm not able to identify something that I don't like.
What problems is the product solving and how is that benefiting you?
Sales Cloud is solving a lot of client problem. As Consultant, I'm happy to share and discuss with the clients the capabilities of the solution and how the solution can solve their problems and open to them new opportunities


    Roberto R.

very satisfying and challenging

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
it is a very versatile platform that adapts to all uses
What do you dislike about the product?
there are some limitations imposed which are quite annoying
What problems is the product solving and how is that benefiting you?
CRM helps in the management and acquisition of practices and acquisition of customer information, best managing the needs of the business


    Information Technology and Services

Review to unlock a Donation :)

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
It is a comprehensive and very useful tool for implementing an optimal solution for the client.
What do you dislike about the product?
Maybe it's a bit complex for a beginner consultant :)
What problems is the product solving and how is that benefiting you?
Help organize the company platform better and the solutions to propose to the client. Personally, it is useful to me for its connections and settings.