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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Antonio Gabriel B.

Great Tool for Sales and Marketing Teams, Helps Project Future Deals

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Super helpful for us and our sales marketing team too
What do you dislike about the product?
Very useful for our teams no just to sales but to project the next deals
What problems is the product solving and how is that benefiting you?
Order and prospective


    shilpa a.

Great for Lead Management, but Can Get Complicated with Large Data Sets

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Lead to opportunity and marketing, it’s very powerful now with Agentforce
What do you dislike about the product?
Gets complicated with extensive data, the moment it exceeds 12 m
What problems is the product solving and how is that benefiting you?
Crm to marketing and more


    Swati A.

Great 360 Customer View and Automation, but Steep Learning Curve

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
360 customer view and automation and pipeline
What do you dislike about the product?
Complexity for new users and customization can be time consuming
What problems is the product solving and how is that benefiting you?
Better lead and opportunity management


    Garrett G.

, but Custom Views Setup Needs Improvement

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
The integration back into opportunity level detail
What do you dislike about the product?
Steps to set up custom views. Prefer AI approach
What problems is the product solving and how is that benefiting you?
Bringing visibility into one place


    Nathan G.

Great for Tracking Leads and Opportunities, No Complaints

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Being able to track leads and opportunities.
What do you dislike about the product?
There is nothing I don’t like about sales cloud
What problems is the product solving and how is that benefiting you?
Tracking leads and the progress staff are making to convert them.


    Vue L.

Highly Configurable and User-Friendly, Excellent Choice

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
I value Salesforce Sales Cloud for its configurability and ease of use, which made it an appealing choice over other vendors. Its ability to enhance team collaboration and facilitate quicker deal closures is beneficial. The three-sixty view of customer data provides comprehensive insights into our operations. Additionally, the quick out-of-the-box setup with an easy-to-understand process makes it a reliable and efficient tool for our business.
What do you dislike about the product?
I would say better integration with Slack.
What problems is the product solving and how is that benefiting you?
I find the product enhances team collaboration, reduces reaction time, and speeds up deal closures.


    Lucas L.

Great Data Access, but Scaling Tools Is Costly

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
The facility to use and get data from it
What do you dislike about the product?
Some tools are to expensive to scale in all comoany
What problems is the product solving and how is that benefiting you?
We have many clients, so the CRM is essential to our company.


    Computer Software

Intuitive and Helpful, but Automation Can Be Complex

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
It very intuitive and helpful for sales organizations. Lots of tools and automations that assist in closing deals
What do you dislike about the product?
Sometimes it is too complex to create the automations we need
What problems is the product solving and how is that benefiting you?
Tracking our sales pipeline and closed won deals


    Financial Services

Sales cloud review and questions

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Allow sales reps to work efficiently and increase revenue.
What do you dislike about the product?
The technical side can be frustrating and make changes hard
What problems is the product solving and how is that benefiting you?
Sales and combine with marketing cloud for financial services.


    Government Relations

Great Out-of-the-Box Features, but Setup Can Be Complicated

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
Ootb features especially for hero entities like account
What do you dislike about the product?
Sometimes it gets complicated to setup. Especially the AI features
What problems is the product solving and how is that benefiting you?
Easy to link account to every other entities