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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


3-star reviews ( Show all reviews )

    Computer Software

Good for daily use

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
It's helpful having a single source of truth for data
What do you dislike about the product?
It can be overwhelming with options and n
What problems is the product solving and how is that benefiting you?
It's a single place for CRM data


    Wine and Spirits

DTC sales manager

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
It's helped us unlock new opportunities and resurface/convert old customers
What do you dislike about the product?
It has its limitations when it comes to data manipulation
What problems is the product solving and how is that benefiting you?
It is helping us unlock new and old opportunities


    Telecommunications

Awesome CRM

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Being able to customize our org to fit business process and needs.
What do you dislike about the product?
The business wants to automate all the things ;)
What problems is the product solving and how is that benefiting you?
Standardizing and streamlining business process


    Leslie H.

Nice

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Helpful for our reps when dialing out and navigation is easy
What do you dislike about the product?
I don't have much experience but everyone seems to like it
What problems is the product solving and how is that benefiting you?
Fast access to data for customers


    Shane C.

Sale Cloud - What's it about

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
What I like most about Salesforce Sales Cloud is how it gives me a complete view of my customers, making it easy to manage all interactions in one place. The customizable dashboards and reports help me track my performance, and the automation features save a ton of time by handling repetitive tasks like follow-ups. I also love how it integrates with other tools we use and how I can access everything on the go with the mobile app. Plus, the AI-powered insights from Salesforce Einstein are great for helping me make better decisions, and the platform scales easily as our business grows.
What do you dislike about the product?
One of the main challenges with Salesforce Sales Cloud is its complexity, particularly during setup and customization, which can be overwhelming without technical expertise. There’s also a steep learning curve for new users, and the platform can be expensive, especially when additional features or support are needed. Some users find the interface cluttered and overwhelming with too many features, and performance issues can arise when running large reports. While the platform is customizable, making advanced changes often requires developer assistance, and frequent updates can sometimes disrupt workflows.
What problems is the product solving and how is that benefiting you?
Salesforce Sales is basically solving for our end to end new business and renewal processes


    Computer Networking

Sales cloud funtions

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Thinks like you want your sales force agents to
What do you dislike about the product?
Pricing and licensing costs are high. Too many add ones needed
What problems is the product solving and how is that benefiting you?
Sales functions and employee productivity


    Seyit Hakan e.

I am on it

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Scalability
Scalability
Scalability
Scalability
What do you dislike about the product?
Composobility
Composobility
Composobility
What problems is the product solving and how is that benefiting you?
Sales


    Sumedh N.

Admin

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Great to customize as per the business needs
What do you dislike about the product?
Would be great to have more customization on activities
What problems is the product solving and how is that benefiting you?
Pipeline


    Sridhar V.

Seem less very easy to adapt

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Easy to adapt and translate. New comers can adapt quickly
What do you dislike about the product?
The dashboard is very to navigate and check out
What problems is the product solving and how is that benefiting you?
It is working as expected


    Automotive

Salesforce Cloud Review

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
A lot of opportunities to explore in cloud domain
What do you dislike about the product?
Still exploring Salesforce Cloud to answer that
What problems is the product solving and how is that benefiting you?
To expand the communication with customer