Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
It was a good experience using sales cloud.
What do you like best about the product?
Easily configurabje
Ease of use
Flexibke
Can be integrated to erp
Ease of use
Flexibke
Can be integrated to erp
What do you dislike about the product?
It's costly compared to other crm system.
Einstein insights need some work. Doesn't provide flexibility to change dashboards.
I had some challenges integrating with other reporting tools.
Einstein insights need some work. Doesn't provide flexibility to change dashboards.
I had some challenges integrating with other reporting tools.
What problems is the product solving and how is that benefiting you?
Capturing sales cycle details.
Organizing leads, opportunities accounts contacts in one platform.
Organizing leads, opportunities accounts contacts in one platform.
In Sicredi Credit Unionbeen using sales cloud since 2021
What do you like best about the product?
The organization that the board and the 360 vision that helps our employees how to use the data for increase sales of credit and financial products.
It helps us to be before ours competitors to bring the correct products for our clients
It helps us to be before ours competitors to bring the correct products for our clients
What do you dislike about the product?
The integration with legacy systems are so difficult and for this reason we have difficult to engage ours sponsors to increase other funcionalities from sales in per contract!
What problems is the product solving and how is that benefiting you?
The 360 vision of the client, when we increase Copilot + marketing cloud will be possible to have a 360 view of our lead / prospect as only one person in our corporation
Complète solution for sales People (and more)
What do you like best about the product?
With sales cloud you will fond everything you need to help on your daily job and to share information with your team. No need to multiple reportings
What do you dislike about the product?
Some features are missing and need to be implémented through appexchange or add on :
If you have complex process on quotation or territory management
If you have complex process on quotation or territory management
What problems is the product solving and how is that benefiting you?
Organiza information around leads prospects and customers
Get 360 view
Simple process to quote
Get 360 view
Simple process to quote
One of the best sakes CRM tool in the market.
What do you like best about the product?
Ease of use,
Easily configurable.
Follows complete sales cycle.
Best reports and dashboards.
Easily configurable.
Follows complete sales cycle.
Best reports and dashboards.
What do you dislike about the product?
Einstein insights could be better. Its not flexible.
What problems is the product solving and how is that benefiting you?
It's helping to capture leads, opportunity and help to create quote. Can be easily integrated to ERP.
Sales cloud review
What do you like best about the product?
Allows us to boost productivity by connecting multiple areas of the org.
What do you dislike about the product?
Still learning the functions and hoping to take advantage of all ir offers
What problems is the product solving and how is that benefiting you?
Connecting sales
Sales Cloud
What do you like best about the product?
It's is the single source of truth and provides an overall health of the business.
What do you dislike about the product?
Too complicated to implement enhancements. Data doesn't flow seemlessly between connected apps all the time.
What problems is the product solving and how is that benefiting you?
Integrated approach on accounts with all information at one place where we can run campaigns and see how they are working at a high level.
Continuous innovation
What do you like best about the product?
Salesforce Sales Cloud not only the meets our business needs today, the continued innovation delivered through the product allows our sales teams to mature, evolve, and achieve in new ways.
What do you dislike about the product?
The user administration can be time consuming if you need very specific but evolving user access permissions.
What problems is the product solving and how is that benefiting you?
Sales execution and efficiency
Sales cloud is extremely capable—with company buy in
What do you like best about the product?
The magic of salesforce salescloud really kicks in when your company uses multiple products in the suite.
What do you dislike about the product?
Alone, salescloud is not any more than the rest of its competitors and it is more expensive.
What problems is the product solving and how is that benefiting you?
Connecting salescloud to Datorama to have a full view of marketing engagement
Sales cloud review from Fukuoka
What do you like best about the product?
It's great to be able to standardize the management process of business negotiations. The efficiency increases by following the model.
What do you dislike about the product?
The price is high. I think it can't be helped, but we will continue to provide more value than the price.
What problems is the product solving and how is that benefiting you?
The process of business negotiations managed separately by sales is standardized, and the same figures can be aggregated.
Managing Director
What do you like best about the product?
Flexibility, extensibility, platform- mobile
What do you dislike about the product?
Not integrated with Teams. We use office365.
What problems is the product solving and how is that benefiting you?
Opportunity management and recruiting
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