Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Effective and efficient
What do you like best about the product?
Keeping my sales and operations team connected. Once a sale is complete the ops team takes over and can easily see the sales path.
What do you dislike about the product?
At times, the Omni channel case distribution does not fire. Understand this is more on service than sales but it is expected to occur at the sales hand off.
What problems is the product solving and how is that benefiting you?
It solves record history visibility and using process automation helps collect valuable customer usage insight.
Easy to customize for our business
What do you like best about the product?
Sales cloud lays out foundation and then let's us customize it and build on top of it go support our own unique business
What do you dislike about the product?
Sales cloud doesn't offer enough tools to help our older generation users who struggle with technology and how to think about their selling processes in a technical way
What problems is the product solving and how is that benefiting you?
It's creating visibility and metics around data that has previously been stored in different locations
Have amazing functionalities
What do you like best about the product?
Workflows, automatization and the capability to do more with less
What do you dislike about the product?
The price, we think is expensive for our team. It would be great have more options for small business
What problems is the product solving and how is that benefiting you?
Email marketing and tracking the user experience
Sales cloud has everything a seller needs
What do you like best about the product?
New automations which makes sellers life easy. Seamless integration with other apps.
What do you dislike about the product?
Complex Reporting has performance challenges. Data lag when connecting to Cient proprietary tools.
What problems is the product solving and how is that benefiting you?
A robust and simple system which made sellers job easy
Great product
What do you like best about the product?
Great product, love the opportunity management
What do you dislike about the product?
Nothing major. Only a bit of a leaning curve
What problems is the product solving and how is that benefiting you?
Manage and visialize our pipeline
Great platform
What do you like best about the product?
CRMAnalytics and I also like the reports feature
What do you dislike about the product?
Hard to customize, can be tricky to unwind
What problems is the product solving and how is that benefiting you?
It is helping us bring insight to our execs
There’s no competition: Sales Cloud is the only CRM solution to manage Sales
What do you like best about the product?
Salesforce is well-designed and powerful: Sales Cloud is flexible and scalable. You can customize your sales process to fit the requirements of your business.
What do you dislike about the product?
The UI could be improved. It's not a lovely or intuitive design like HubSpot, but what it lacks in looks it makes up for in functionality.
What problems is the product solving and how is that benefiting you?
I primarily use Sales Cloud as a consultant. I've seen many SMB clients benefit tremendously from a well-designed Sales Cloud implementation.
Sales cloud at its best
What do you like best about the product?
* Solution to sales pipeline at its best in a unified platform
* pipeline conversion
* Traceability Matrix
* contact management
* Account management
* opportunity management
* pipeline conversion
* Traceability Matrix
* contact management
* Account management
* opportunity management
What do you dislike about the product?
Salesforce is creating many jobs and many careers so there is nothing to not like about ..............................................................................
What problems is the product solving and how is that benefiting you?
Contact management
Account management
Opportunity management
Lead scoring
AI - exploring
CRM
Lead scoring - excellent conversion program which increase the productivity
Account management
Opportunity management
Lead scoring
AI - exploring
CRM
Lead scoring - excellent conversion program which increase the productivity
Various functionalities with good visual report
What do you like best about the product?
It has various functionalities with a good dashboard reporting tool
What do you dislike about the product?
Because of the complexities, there are too many clicks before getting the appropriate data
What problems is the product solving and how is that benefiting you?
Ability to consolidate data between multiple sales regions and see the data in one report. Able to capture opportunities and track the progress
New user review
What do you like best about the product?
Excellent Salesforce vendor support. I degree of confidence about her being able to achieve our objectives.
What do you dislike about the product?
So far have not experienced any difficulties
What problems is the product solving and how is that benefiting you?
Create a 360 view of our client base. Find opportunities to further delight our members. Leverage our reputation in the financial field for developing trusted relationships and associated areas.
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