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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Lyn J.

Sales Cloud CRM

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
Sales Cloud can bé used to track opportunities and so much more. It's the single source of truth for sales and allows them to focus on selling.
What do you dislike about the product?
As time has gone on, so much functionality can be added that Sales get lost with the number of tools and options available.
What problems is the product solving and how is that benefiting you?
Sales Cloud allows us to centralize information needed to support sales with their role. It has increased selling time and accuracy of opportunity management.


    Computer & Network Security

Salesforce Sales Cloud

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud has been an essential tool for our business. Great to see Salesforce keep innovate and keeping sales cloud up to date with new technologies.
What do you dislike about the product?
Salesforce is a powerful platform with a wide range of features and customization options, but this can also be overwhelming for new users. This complexity results in a long learning curve.
What problems is the product solving and how is that benefiting you?
Managing pipeline, creating opportunities and manage quotes with CPQ.
Managing all sales team needs to get more deals and close them faster, and help management have current status views


    Consulting

Great for collaborating and organizing your sales strategy

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
Chatter to connect a national sales team for quick storytelling
What do you dislike about the product?
Mobile app log in experience can be difficult at times
What problems is the product solving and how is that benefiting you?
Call and lead management


    Devendra S.

Very good

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
Sales analytics, sales process , forecastinh
What do you dislike about the product?
Not applicable, everything is good. So far is good
What problems is the product solving and how is that benefiting you?
Analysis, forecasting, territory alignment


    Robin B.

A great product for your needs!

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
For us it is the Data-Driven Decision Making: With real-time insights and analytics, businesses can make informed decisions based on accurate data
What do you dislike about the product?
Cost. Period. It is expensive. With there being so many products to choose from the cost is a major factor.
What problems is the product solving and how is that benefiting you?
We now have all our data and contacts in one place. We can see our data in easy to use dashboard.


    Su D.

Sales Cloud is the best CRM currently available

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
There are built in guard rails to prevent bad practices when it come to administration and development. Interface is intuitive.
What do you dislike about the product?
Locked into the structure Salesforce enforces for configuration and development.
What problems is the product solving and how is that benefiting you?
Allows sales team to manage opportunities and quotes to customers.


    Computer Software

Salesforce Sales Cloud is essential for your business

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
Customizable, easy to use, source of truth for customer data.
What do you dislike about the product?
Can be hard for reps to adopt if not configured with user experience in mind.
What problems is the product solving and how is that benefiting you?
CRM


    Nikhil S.

Keep Growing

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
Helps with converting leads to orders, helps with the process
What do you dislike about the product?
Contact center... really need to work on it
What problems is the product solving and how is that benefiting you?
To be more efficient


    Nishitha A.

Sales cloud pros and cons

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
The predefined data model that makes it easy to start using the system.
What do you dislike about the product?
Limitation in Salesforce dashboards which are forcing us to move analytics.
What problems is the product solving and how is that benefiting you?
Tracking the deals in one centralized system and helping for our company growth


    Szymon P.

Revolution do sales

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
My favourite things about Sales Cloud are integration capabilities, easy automation of repetitive tasks, high security and the best one - advanced analitics and reporting.
What do you dislike about the product?
It has complex serupp and Steep Learning Curve, additionally it has limited customisation. Sometimes I feel that there are more features that I can utilize for my day to day job.
What problems is the product solving and how is that benefiting you?
It solves problems like repetitive tasks, lead and opportunitiy management and it is easy to do integration with other tools and data platforms.