Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
13 year veteran on Sales Cloud!
What do you like best about the product?
Scalable and reliable. We use it for things most companies don't. Custom objects run our business and they make it easy to do.
What do you dislike about the product?
Cost to customize. It is possible but way to expensive.
What problems is the product solving and how is that benefiting you?
Working on account t management and email tracking. CRM for marketing team had been better as we have pushed this
Sales Cloud Review
What do you like best about the product?
The ability to track deals through the kanban view is very helpful. The out of the box lead conversion features are very easy to implement. Ability to use duplicate management to dedupe contacts is amazing!
What do you dislike about the product?
It would be great to have full integration with cpq as native objects instead of a managed package. Expensive for small scale businesses to implement and manage.
What problems is the product solving and how is that benefiting you?
It is helping to submit leads faster. Tracking deals are a cakewalk. Salesforce Einstein features are like cherry on top of the cake helping with lead scoring and suggesting which deals are more likely to close.
New user/ learner review
What do you like best about the product?
The best part of it is the cadence builder feature
What do you dislike about the product?
Nothing really. Being a new user, thats still an unknown
What problems is the product solving and how is that benefiting you?
Helping with lead management and opportunity management
Wholistic CRM
What do you like best about the product?
Sales Cloud is so easy to use and configure to our clients needs.
What do you dislike about the product?
Flow is sometimes challenging to configure.
What problems is the product solving and how is that benefiting you?
Making it very easy to serve a variety of different clients across industries.
Get Selling with Sales Cloud
What do you like best about the product?
- Intuituve
- Guided selling is great
- Can help surface what is needed to the Sales rep quickly
- Guided selling is great
- Can help surface what is needed to the Sales rep quickly
What do you dislike about the product?
- More suitable for one time purchase products
- Gets clunky for v large number of SKUs/Pricebooks
- Gets clunky for v large number of SKUs/Pricebooks
What problems is the product solving and how is that benefiting you?
Its the golden source for tracking opportunities to closue and becomes the single point of collaboration.
Aided with some custom objects to support the features we need.
Aided with some custom objects to support the features we need.
Innovation and Sales Meets
What do you like best about the product?
It allows us to combine everything under one view allowing the org to reduce manual work
What do you dislike about the product?
The licenses cost is expensive which deters wider usage
What problems is the product solving and how is that benefiting you?
How multiple orgs work with each other and enables every company to work
Modern, intuitive platform that's easy to utilize from day 1
What do you like best about the product?
Salesforce Sales Cloud allows front-line sales teams to update and edit opportunities as they move through the pipeline, and sales leadership to view, understand, and report on these opportunities with ease.
What do you dislike about the product?
To be transparent, the cost of Sales Cloud can be prohibitive for smaller organizations or nonprofits that might have more limited budgets. Not to say it's not *worth* it, but it's a consideration that must be made.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud is allowing all members of our sales team easy access to their leads and opportunities and empowers them to be able to keep this information up-to-date. That benefits us by sharing the appropriate status and values to the whole organization, and they can respond and react in real time.
Salescloud Review
What do you like best about the product?
Enisten search is best thing in Sales cloud. it helps my productivity to super high level I can search by any details of my Customer
What do you dislike about the product?
Least helpful is about report since it is limited to only 4 objects. Hope salesforce will will improve on this
What problems is the product solving and how is that benefiting you?
It is helping for better customer management
Very Good experience
What do you like best about the product?
Have all the data of a client in the same platform
What do you dislike about the product?
Sometimes takes time to fill up information of a client
What problems is the product solving and how is that benefiting you?
Having data and information of clients in the same platform
Salesforce Development Manager
What do you like best about the product?
We can customize lots of things and enable easy and effective sales processes in sales cloud
What do you dislike about the product?
Few things are not that staright forward but not anything much that I dislike
What problems is the product solving and how is that benefiting you?
This is heart of our sales and key factor in the revenue generated
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